All was good.

I didn’t like the payment system . Unfortunately my credit card wasn’t work and at the time of confirmation I didn’t see in booking.com that cannot pay cash. Our check in was 27th morning around 9 o’clock but in that time to get room is very difficult,so booked it from 26th. My two credit cards wasn’t work , I told the person pls deposit cash in usd or s $ afternoon time I’ll close it,but he didn’t allow as it was there rules. I respect rules . But with two kids and wife it was very bad experience as we want this time to get treatment. So hope about this booking.com will work. Sorry to writing long.

The location as it’s situated near malls and halal eateries. Sufficient space for clothes/luggage. Microwave and coffee machine.

Executive Studio isn’t really spacious, as it is enough space for two. The use of Bone China for all plates and cups as it’s not permissible for Muslims, so we bought different cups and plates to be used in our room. Cold tiles in bathroom.

We had booked 2 one bedroom suite and the rooms were very spacious with a full kitchenette. The bed and comforters was very soft. Ascott Orchard is connected to Paragon Mall. The property is in the heart of Orchard, there are lot of options for shopping and also many good restaurants.

The only issue we faced was that the property does not provide potable water. For any guest who has just traveled from their country, water is the first thing one looks for once arriving to his room. The staff guided us to download the app and finally we could order water for us.

We arrived at 11AM and had expected that we won't be able to get into our room until 3PM. As it turned out, our room was ready! Not only that, we were upgraded from a 1 BR to a 2BR apartment. The unit was clean, comfortable and the perfect size for the 4 of us (2 adults & 2 preteens). Beds were very comfortable and we appreciate the daily cleaning done in the unit. Water bottles were always replenished each time our room was cleaned. We also love the full size kitchen, very convenient to prepare our own breakfast every morning. There's a washing machine and a drying rack, which we didn't use. Location is superb! This was our second stay here and will definitely book again for our next visit to Singapore.

The AC in the main bedroom is not as cold as anywhere else in the unit, but really is not a big deal. No microwave in the kitchen. This is a personal one, but as I'm 5'3" the upper kitchen cabinets are way too high for me to get anything above the first shelves.. but there are dining chairs that can help reach what I needed all the way up :)

The property is located near all the malls and mrt in Orchard Road. It's not on the main roas but just a short walk from the nearest bus and mrt stop. The room was spacious, clean, and complete with toiletries and amenities. The bathroom is also big and equipped with a bidet that most hotels in singapore don't have! All the staff were polite and helpful as well. I did not get to see the pool and the gym due to time constraints but i'll definitely stay here again when I'm in singapore

The room wifi was difficult to connect to for other devices. My partner's phone and my extra phone were connected to the lobby/public wifi instead of the room wifi

I had a comfortable and pleasant stay at ASR Orchard in Singapore. The hotel was exceptionally clean and tidy, reflecting high standards of maintenance. The staff were incredibly helpful and attentive, ensuring all my needs were met promptly and with a smile. I highly recommend ASR Orchard for anyone looking for a comfortable and hassle-free stay in Singapore!

Its very comfortable and clean every thinks is perfect

For the long stay more than one month i hope the do exception with the one and two bed room apartment there is no choise to add the breakfast and some time you have to extend the stay so you have to do the check out and wait for the check in also the price increase sharply you pay twice the price when the hotel is full Other wise every things is perfect in the hotel feom every things and always we wel be asscott i never change the hotel aftar I try it

Excellent location. Exceptionally clean apartment with superb amenities. Could not ask for more. So comfortable beds and bathroom is spacious and clean. Kitchen is fully equipped and functional. Housekeeping everyday. Gym and swimming pool is world class.

Not applicable at all!

Location is great: you have a link bridge straight to the Petagon Mall. Swimming pool is really nice and has a shallow part for the kids. There is a tiny outdoor play area as well. If you travel with kids you can also find bigger play area on the 5th floor of the mall. Room is rather small, but has everything you need, even a little kitchen with microwave, fridge, coffeemaker, etc. which was a huge advantage if traveling with kids. Fast check-in: the lady understood very prompt that the kids are tired and just let us go to the room - thanks a lot for this!

Breakfast is not great. it is a little cafe downstairs and I do not recommend to take the buffet - rather buy just directly at the cafe. Or get what you need in the mall and have your breakfast in the room. Air conditioning needs to be checked. It is crazy loud even on the „low“ and blowing straight over the bed. We had to switch it on and off the whole time in order for the kids not to get cold, since it is blowing really hard. But in general it is a good option if staying at Orchard Road.

All facilities provided in room. Room clean and plenty spacious. Modern interior. Staff extremely helpful, will deliver Grab orders straight to room and help with luggage. Location of hotel on major shopping street, but not too close to be bothered by the bustling noise of the street. Across the street is a cold storage for grocery. Access to multiple MRT lines within 10 minute walk.

Hotel entrance not directly in front have to walk a bit up an inclined slope to get to entrance.