I like the location because is near Orchard Road and Malls

I was cheked in around 17:00PM and the room was not ready, actualy the Check in time is 15:00pm. The receptionist told us to wait until they clean up the room. I was very disapointed because we just have a long flight and we have childrens with us. I booked 2 rooms which is connecting and the other room was ready but the other connecting room was not ready yet. But When we were waiting in the other room we didn’t see or hear anybody cleaned the room. I was very upset and I went down to the receptionist and make complain about the that. Finally they let us open the connecting door. That was around 18:30PM .

The hotel is in a great location proximal to the illustrious Orchard Road. It is within walking distance of some of Singapore's largest shopping centers such as ION or Paragon.

The breakfast costs more than 30 Singapore dollars but the choices are limited. I personally don't think it's good value for the money. Also, keep in mind the hotel's laundry service is quite pricey. If you're planning a long stay, this could add up and be a significant cost.

Very good location 10mn walking to Paragon shopping Nice pool but the noise from the construction next door ruins the charm, hope it won t last for months

General feel of the hotel was good. Clean room and good wifi.

Quite limited number of international TV channels.

Staff was very helpfull kind and loving. Breakfast was great. Location was very central and direct accsess to metro, very usefull. Lobby area beatifull.

Pool area was cramped and space poorly administered. Hot tub not working. Steam room/sauna extra charge 35 wuro for 30 min, never experienced this before. No hot water in our shower, makes little sence to have a bathtub then. Room pretty old and outdated. Lots of damage to corners etc from suitcases. Had a balcony but no furniture. Tv placed direct in front of glass door to balcony. Lobby amazing toilet in lobby amazing both when you come to your room its 2 levels down, it has to match.

The location is so central to orchard and much less expensive compared to other hotels nearby. The rooms are also a lot bigger and has a bubble lift which is very exciting for toddlers and adults alike.

Housekeeping was a bit inconsistent with the amenities but was overall clean.

Helpful and courteous staff. Special thanks to Ana and Raymond. Clean room. Clean swimming pool. Walking distance to Paragon Mall however be prepared to exert more effort as going back to the hotel is a bit uphill.

Limited selection on the breakfast buffet spread. Room lighting is somewhat dim. The water kettle, tea, instant coffee, sugar, creamer and cups are in the same closet where the clothes hanger are.

The staffs were very friendly and well accommodating. We arrived at the hotel 2 hours before the standard check-in time and still the hotel staffs managed to give us 2 (well inspected and cleaned) rooms. When I visited SG, the hotel was still undergoing renovation but the ambience within the hotel was very charming. The location is nice and happening, although it might be a bit far away from Changi airport (~1h by MRT), but is closer to other tourist spots (Marina Bay, Sentosa, Zoo, etc.)

The complimentary breakfast was good but doesn't have a lot of options (especially for vegetarians). The chefs were open to minor customizations of the menu items.

Well located, friendly staff and good amenities.

The room was spacious but was tired and due for an upgrade.

- Location is excellent - Great Value for what you’re paying - Friendly Staff - Wifi is good

- Breakfast isnt the best