- staff courtesy and fast response including security, conecriege, and housekeeping, garden and kids outdoor playground.

Bed linen had strange smell although looks clean, outdoor pool shared by adults although dedicated to kids, room details on booking says hair dryer, iron, amenities, but none was there and we had to ask for them, breakfast was limited yet highly priced, bathroom shower is not practical although looks fancy, old style decor with old fixtures that need to be refurbished, strangely managed by higher tech Torch Hotel, wifi was sketchy at times. We had to wait long for the rooms to ready, and at check out there was no flexibilty from the male receptionist. Overrated as 5 star.

A fantastic stay for a 7-day trip with my family (wife and four children, youngest is aged 2). We chose the hotel primarily due to the location but the real highlight of our stay was the wonderful customer service we received at breakfast. A special mention must go to Rami - he is absolutely fantastic at his job and showed very high standards of professionalism, kindness and communication. We had the pleasure of interacting with him and he consistently went above and beyond with his customer service skills and we miss him! I would also like to extend a special thanks Iman, Rose, Karla, Albin and Abdullah - who were all lovely at breakfast too. The hotel is well kept, rooms are satisfactory, gym was handy and it was very clean. We shall stay again.

It was a very beautiful and calm staycation. We celebrated our son's 1st birthday from here. The room was very neat and with all facilities included. My kids loved the Pool. Even though it was winter time, the pool was warm with temperature control which made the stay more wonderful. The breakfast at the green house restaurant was so good with variety of options. The view was amazing. The staffs were very helpful and accommodating. Overall the experience was astonishing.

indoor pool not for kids

ambience,staffs are excellent

none

During my stay; hotel staff were very accommodating, friendly and fast response to my needs, they are up to my expectations. I enjoyed the pool and the over all surroundings , so relaxing and quiet. I plan to comeback for another memorable staycation.

I like the overall ambiance, relaxing and quiet. If you are the type who just needs to unwind after a week of work , this hotel is a place to sty.

We had an amazing stay over the weekend at Al Aziziyah. Incredibly friendly service and their staff member Suhail was a big help in setting up our anniversary surprise upon arrival. The location of the hotel was perfect. Close to everywhere we need to be in Doha. Their rooms were comfortable and clean, delicious food from their menu and a great open space restaurant overlooking a running track and park. We really enjoyed our stay and we look forward to coming back.

I loved the architecture, a breath of fresh air from the usual monotone modern buildings of today. The rooms echoes that vibes but were lavishly designed in terms of furnishings and fixtures. The staff were incredibly helpful, professional and friendly. You could tell that they took pride in their work. Another thing great about this stay was how peaceful the surroundings were. Eventhough there were hundreds of kids staying in that same weekend as us, never once did we felt the hotel was chaotic or loud. My children loved the outdoor landscaping and the outdoor pool so much! They had a playground in it even. And alhough it was peak temperatures, it felt perfect for swimming thanks to the shelters.

The indoor pool does now allow children at all. The Victoria Cafe on ground floor is actually a cigar room so families aren't recommended to enter.

The staff at the reciption are very helpful and kind thier amazing all of them. I loved the peace and quiet the mood at the hotel is nice and the swimming pool for kids is lovely.

Unfortunately my 2 kids drowned at the deep side of the swimming pool and the life guard was just watching them and laughing at the situation he didn’t do anything nor his job he didn’t jump in to help them even though I was telling him to save them he wasn’t at all very helpful.anyone who is visiting should keep a close eye on their children don’t count on the lifeguard or people to help.

Outstanding and beautiful hotel. Great location. Super clean. Amazing and friendly staff (Houda and Souhail in the looby were amazing). Delicious food. I would recommend it 100%.

We were pleased with the staff at reception, especially Abu baker. Her was very helpful and made our stay comfortable.

I think a little more attention needs to be paid to the fitness room equipment and to the SPA center (steam room etc..)