The hotel is clean, I always stay this hotel whenever I go to Singapore, the location is so good, there’s 7-11 opposite hotel, and always hawker center and supermarket. Mrt station is just walking distance

Nothing

It's a 5* hotel so of course the standard is high and we were happy about it despite how crazy expensive it is. It's Singapore after all. The room was very big and very comfortable, and the staff made sure we were happy throughout.

The breakfast has to be seriously improved. For a 5* hotel in Singapore, you expect a lot more. The bread and pastries are dry, there are not a lot of fruit, too many Asian dishes that us European are not a fan of at breakfast (it's great that they have the option for those who want, but they have about 60-70% Asian), scrambled eggs tasted horrible and there is no egg station with the person making your own order. Do yourself a favor and don't pay $36+ for that, it's absolutely not worth it.

Room was nice and the bedding was pretty comfortable. Food was fairly decent. Location is superb as you have great connectivity to MRTs and bus stops. It's pretty good to walk around and explore the neighborhood. The locality (Tanjong Pagar) has great food options and this locality will never let you run out of options.

Breakfast menu was pretty much the same everyday. The Indian section was honestly terrible. Naan was rock hard. It'd have been nicer if there was a dynamic menu everyday. All you get to eat is MEAT. Everyday you'll have the same cold-cuts (ham/bacon/beef-salami/poached eggs/assorted-cheese/egg-station/noodle-station). The live counter is honestly a big disappointment. It feels nice only on day 01, but then from day 02, it keeps getting boring, for real! Housekeeping doesn't vacuum the room everyday/regularly. I think that could be improved (especially when you have guests staying for more than 2 nights/3 days). We've stayed for 5N/6D and our room wasn't vacuumed for once!

Great location. Tanjung Pagar MRT station it’s just a few minutes away. So catching trains all over Singapore is very easy and convenient. Nice big room with a great view of the city (I wish I had binoculars!) Staff were really accommodating and wonderful. Breakfast was pretty good as long as you eat it in the restaurant. A little bit expensive, but that’s to be expected in this kind of property. Many cheap options for all meals within easy walking distance to Chinatown or Hawker Stall centres. There is a restaurant directly across the street called Bar-Oque. This place is indescribably good, providing us with life-changing culinary experiences on multiple occasions. Not cheap, and worth every penny!

Laundry service ridiculously expensive. But there’s a coin laundry open 24 hours a day just three minutes walk away. This is highly recommended. Ordering breakfast delivered to your room turned out not to be very good as they wrap it in plastic wrap. This destroys the texture of everything from toast to bacon. Not recommended

Hotel has a luxurious feel and was a great way to finish a 4 week European holiday. In a great location near Chinatown and Marina Bay. Pool area was peaceful and easy to get a sun lounge. Rooms were spacious and well appointed. Had a great city view from L23. Amazing breakfast buffet with a wide range of options. All staff were welcoming and helpful. The Concierge (especially Loges) made great recommendations for local restaurants and visiting attractions such as Marina Bay Sands and Sentosa Island. Overall, it was a fabulous couple of days and we will be staying at the Carlton City the next time we are in Singapore.

I love how the hotel remember my request in providing the birthday surprise for my boyfriend.

The room was too warm despite having turn on air con to 23 degree celcius. There were a lot of snacks provided but all chargeable. Probably can consider like what other hotels did by not providing. So that from users perspective we will not have any expectations.

Comes with bath tub at an affordable pricing for stay. Big rooms and convenient!

Cups and glassware are always dirty. Hope it can be better. Literally drank the cup of water that full of stain.

This is a beautiful hotel : perfect for us in every way impressing us from the moment we walked in with its wonderful staff in particular Jenna . We were moving on from Singapore to Malaysia and she kindly discussed a number of possible places for us to visit and even took the time to write us a detailed list of. Here cheerful and generous disposition really was the icing on the cake too for our visit at Carlton City Hotel. When we were leaving again the receptionist helped us with our luggage to the car . Just perfect 😊

Great location, comfiest ever bed, great room. Above all else, phenomenal value.

Pool area could be better maintained throughout the day. Keeping luggage in the lobby before our room was ready was a bit of an unnecessary fuss - very over complicated for a simple bag drop and not what we really wanted when we booked this hotel last minute after a cancelled flight. Value is terrific so it’s not a big concern but unsure if it’s really 5 star standard. Sure beds and room were of a high spec but that aside, very little by way of toiletries in the room and basically nothing complementary offered that you’d associate with the idea of a luxury 5 star property. Offering in that way probably more aligned with the price point that the number of stars!

Room was very comfortable and spacious for a single traveller.

The Gym is really small with limited equipment. One would expect a property of this size to have a more substantial exercise facility.