The Staff was really helpful and the services were good value for money. Overall it was a very good stay. Hotel was as advertised and facilities were good.

I cannot really say i did not like any particular aspect.

Good location. Some reviews say it's far from metro: its less then a 10min walk to Matar

Shaving cream tube was empty. Room is a little smaller than usual 3 star hotel rooms

Good location & very vibrant.

Property could do with a big clean. Had to wipe my room down with wipes before hand. The man on reception was very rude at check in too

Staff were exceptionally helpful and attended to requests or problems at remarkable speed. Reception staff Emma and housekeeping a big Thank you. Sufficient choice of Hawkers close by and a small shopping centre 15 minute walk or short bus ride away. MRT is a bit far but plenty of comfortable air conditioned buses close by. Loved the low rise buildings around the hotel providing for natural light and tranquillity. Mattress was very comfortable. My pillow was too high but was replaced as soon as I mentioned it to reception. Hotel was very clean. Bathroom spacious clean and well maintained. Pool area was so relaxing and well maintained. Would stay again.

Room was a bit tight. Bulky couch and desk could be replaced by a chair and small table/desk. No other negative.

It was well located for us Mrt ( tube) Macpherson was 20 mins Then the Taiseng Mrt 30 mins .If you take a bus 8 or 90 opposite the hotel it takes you to Toa Payoh Mrt and a big shopping mall and restaurants at the bus terminus . Food stalls a variety of choice ( Indian , Chinese , Muslim and others ) was directly behind hotel 10 mins walk . If you walk by the front pass petrol garage there are alot of restaurants and hawkers stalls within 1/2 a mile The room had a safe ,fridge and hairdryer Room was compact with reasonable amount of charging points They have small swim pool which was well kept ,supplied with towels also had toilets to change and resturant too which was hotels main resturant . Had a variety of food , I tried satay (barbecued meat on a stick) was very nice and I think pricing was reasonable for a hotel . They have friendly admin staff who you book with are very helpful and try and oblige with your request . I had Jam and Wendy .I wanted 3 rooms side by side as connecting rooms were gone . Price was also reasonable .Around hotel is quiet but the hotel itself was very busy . They were helpful in storing our bags till check out time . Water is free you fill your bottle at the resturant counter No bottles in room. Room was clean very presentable everything we needed worked, esp shower .Hotel is a reasonable distance from city but as transport facilities was very good no problem There is a bus that comes and takes you to the nearest transport but I am told only at midday. There are at least 3 ATM around the hotel I think one of them changes foreign currency Front if hotel there is a small sitting area for smokers I think .

Sadly no porters or bell boy we had 10 bags among 6 of us ,was given a trolley to push ourselves . The fridge wasn’t cold but we never sorted that ,was too busy going out and coming back late . No wardrobes sadly .Room small but had everything Our rooms was next to pool sadly the door was permanently locked so we had to go all around .Waiting area infront of desk too small if a crowd of 6 land together no seats to sit .The only toilet I think was swim pool toilet which was used for changing so if you were desperate and had already checked out that would be a problem

price too high. I was a member of ALL. I did not get my points since I went through Booking .com

We liked the rooms. For 2 people with a big suitcase each, it could be a bit more space, but we managed well. The whol accomodation was clean and well kept. The restaurant serves delicious food and the breakfast was abundant. The staff was very friendly and always helpful. The hotel ist situated close to various bus stations, and the train station is in walking distance. It's very easy to reach all attractions in all parts of Singapore by public transport.

We had nothing to complain.

Bus top near Ibis takes us to the Tai Seng MRT which was very convenient. Restaurants were 5 minutes walk away and good value, including 2 seafood outlets. The hotel driveway easily accommodated several waiting cars with no issues.

Unfortunately, the Macpherson Mall attached to the Ibis was closed for business. I was hoping to have easy meals in air conditioned comfort in the mall's food court. An electrical outlet in the bathroom would be handy.

Value for money - the room space is just enough. Staff were really nice, especially Emily! Location and accesibility.

The lobby was always full with groups checking in late or departing early causing some wait to access the elevators. But it is not something the hotel can control. Had to wait till the day before check out to confirm late check out. Would be great if hotel can guarantee it upon request or way in advance to reassure visiting guests.

Very clean, very helpful reception service, guest laundry available, quiet rooms, huge breakfast buffet, really nice pool area.

I was caught outside in heavy rain. When asking, completely drenched, for extra towels upon check-in, I was told that towels are on the room. Prior to check-out time staff tried to enter the room after announcing themselves (I was in the bathroom). They double-checked if I was really checking out. The mall in the same building is almost empty besides a place where you can play darts and a pub, another locale was being refurbished.