Proactive and accommodating staff, especially at front door. Granted a late checkout with no quibbles.

Room is cluttered, over-furnished, and thus seems smaller than it should. Not the best site for shopping in Orchard or taking the MTR. There is a subway entrance very close, but getting from that entrance to the actual trains is a labyrinthine journey, not helped by Singapore’s proclivity for utterly unhelpful signage and place-name confusion.

The rooms were lovely as you would expect from a Four Seasons. We had a family room and it was very spacious and well equipped, the cleaning and turndown service were excellent. The two pools are nice with good quality loungers. The gym is the best hotel gym I have used anyway in the world, it is outstanding. The staff at the hotel are exceptional, on arrival my daughter received not one but two cakes and balloons in our room for her 13th birthday which was very nice and lovely surprise. In terms of location, the hotel is on a quiet street 200 metres from a metro entrance and only 400 metres from several malls. Overall a very good hotel.

The prices for drinks are very high, I guess what you expect at a Four Seasons in Singapore but you can't help feeling they are ripping people off because they can get away with it.

The staff was polite, punctual and professional. The room was clean. The room service was really meticulous (they even tidied my phone charger). The doormen were nice. My special request was considered and well noted.

The snacks in the room are ridiculously priced. (I can afford them but they weren't worth it). The bathroom did not have a loofah+ i hate wooden toothbrushes. The location was not the best.

Great staff, fantastic hotel and the location was great, close to all the main shopping malls in Orchard street. The staff were very friendly and the hospitality was outstanding. We arrived earlier than the check-in time window but they checked us in without any extra charges or delays as our room was available and ready.

Everything was great, can't find anything negative to say honestly.

Very good location - not far from the city center, all places in Singapore are accessible by metro (the Orchard metro station is just 2 minutes walk from the hotel). Nice, sunny and wide room. Breakfast was simply amazing. We really enjoyed the offer of executive lounge on the 3rd floor with calm place for work and snacks and drinks during the day. Highly professional staff. Thanks for everything, we felt like at home.

Firstly all the staff were absolutely lovely and kind. They helped us a lot. Location of the hotel was perfect close to all the shopping and restaurants. Room was always clean and organized Room was a great size and had everything a guest needs. Everything was easy and pleasant.

We like the location- very close to Orchard Road. We also like the big room and bathroom.

I know this will sound trivial to others but being a coffee drinker, I do take my coffee experience seriously. The coffee at breakfast was not great at all. Don’t even know if it was even brewed.

As might be expected, this hotel offers exemplary service and room quality. Our room was very spacious, beautifully designed and maintained and exceptionally comfortable. The reception team was great and supported us with early check-in, following a long flight, which we greatly appreciated. The location is central and very close to Orchard Road, ION mall and the MRT and so suited us very well.

We were delighted with our experience. Although pricey, we felt it provided good value for our stay.

The hotel took our credit card detail and hold on to the full payment with extras without telling us upfront. Took more than a week to release the credit card holding limite.

We celebrated our 25th wedding anniversary here and the welcome gifts in the room was truly unexpected and welcoming to our long travel. Loved the Champaign and sweets. We also thought Deborah was fantastic and the checkin staff. They helped us to use the amenities after checkout and accommodated our needs very satisfactorily. The concierge desk was fantastic, helped us very promptly to find a pedicure near the hotel. The bell hops were very efficient as well. We will be coming again to stay here in the near future much thx Chandima

Rain