The hotel exceeded our expectations in terms of room comfort, quality of meals, drinks and restaurants. The staff was very helpful and friendly at all times, whether in bars, restaurants, water activities, etc., helping us with transport to and from the airport, and they allowed us to have a two-hour 'late check-out' free of charge, as our flight was in the late afternoon. The dives, sailings and even tours scheduled with the partner company were all very good, organized, punctual and careful. Overall, one of the best 'all inclusive' hotels in terms of value for money that we've ever been to.

We arrived at the hotel at the time previously stated in the reservation, and after the hotel's scheduled check-in time, and we had to wait almost three hours to get into the room.

Staff was amazing!!! Pricilla at the buffet always had a smile and made my mornings! Keisun was always having us dancing. Our room was amazing with a great porch and we loved the cats!

Food was ok. We travel a lot and the food was just mid level. The resort is a little run down and could use a face lift. Our checkout wasn’t correct the day before departure so we expressed our concern the night we received it and early the next morning but it was not resolved in time and our luggage arrived 30 minutes late and our transport was irritated with us! Not ok.

This was a very fun resort to stay at. You could always find activities to engage in during the day and evening or you could find quiet places to relax, best of both worlds. The property and staff exceeded our expectations.

There are not enough lounge chairs for the guests staying there. If you wanted a pool side seat you needed to get there early to claim one. Beach spots didn’t fill as early but they did eventually fill up especially the ones with shade.

Amazing beach. Incredible staff. The pizza place is great!

Resort could use some updates. The food was mediocre and there isn’t much to do beyond the pool. Entertainment could have been better. It was a bummer that the golf course was closed.

What did I like about the property? EVERYTHING!! Incredible! Exceeded our high expectations in every way. So much so, that we extended our trip a day.

If I had to choose one thing I disliked about my stay, it would be the pillows. They were a bit too soft for my liking.

Great location. Great staff. Great weather. Sea kayaks and hobby cats were great fun.

First bedroom was noisy (bottle bank emptying at 3am was sub-optimal) but Joachim changed that for us. It gets a bit rowdy in the main pool after the sherberts have been flowing, but there are a number of quieter areas around the complex.

Sandals did us proud with a super wedding in their garden gazebo. Good that we could visit the other two Sandals resorts (Grande & Halcyon) which both had better beaches.

Beach was unusable due to constant high waves. Never had a day when the red flag was not flying. Due to orientation of the beach, I doubt it is ever usable.

The service was excellent, everyone very accommodating and the food was very good!

The pool area was very slippery!!

restaurants

some members of staff were grumpy and couldn’t really swim or sit on the beach as red flags and small beach with choppy sea

beautiful view, variety of buildings on the grounds, liked the beach

the race to mark your beach chairs each morning