all customers have one thing they appreciate a lot, and it is none other than good attitude of the hotel staff specially the reception where it all starts. hospitality/kindness/respect/understanding and hardworking reception is highly appreciated when we booked today, we were assisted perfectly and he knows what we need without even saying it. if im not mistaken his name was mr khalid, we arrived 3am and all was easy and comfortable. thanks a lot and we hope all staff are like u.

everything was good. just we had a not so nice comment when the recption was female and not that polite and caring to customers 🙂 cause we love this place and we booked more times already. but the last stay was great!

I would like to express my sincerest gratitude and appreciation for the unforgettable experience I had during my recent stay at your DARAH. It is safe to say that my day was made, thanks to you. There were several aspects that truly impressed me, but the following stood out: However, What truly made my stay exceptional was your remarkable staff. They made me feel like a valued member of a family, rather than just a guest or customer. Particularly, I would like to extend my heartfelt gratitude to the reception team, especially Abdulrahman, Mohammed Al-Zahrani, and and the best thanks goes to Reem. Their warmth, attentiveness, and dedication played a significant role in enhancing my happiness and overall satisfaction throughout my stay.

a very clean and comfortable room with a very spacious toilet, and a very friendly staff during check-in.

i wrote down my request on the board outside the room before i left for work in the morning. Unfortunately, the request only sent to my room at 6pm. very limited movie and sport channels. the wardrobe doors cannot be fully closed. Hope the management can change the hinges for the doors..

We loved our stay. Large and well-maintained service appartment. Everything was clean, making our stay even better. Everything was in the kitchen, making it feel like home. In particular, Mr. Saleh at reception was really helpful and friendly, making our stay memorable. The hotel is ideal for families in Jeddah. Highly recommended. Thank you Dara

Nothing.

The 2 bedroom apartment is really big and location is good, no noise and quiet

1 - There are no electricity outlets next to the beds. No enough outlets in the apartment 2 - There is also no hot water, only warm water tending to be cold. 3- my bed ( single bed) in the second room was broken and not comfortable 4- when the cleaning came they didn't change the hand towel, even when it was used

The staff were really friendly and supportive...clean lobby and rooms ....bath rooms are generally clean....very spacious apartments....nice theme and cheerful ambiance for a furnished apartment... Loved the theme and the decorations....the lobby is nice and comfy..

The house keeping...you need to remind them several time to come and clean...I think they don't have standards for house keeping...you need to call them and ask them how to clean and what to change...the kids play room is dirty and hot and humid...the AC doesn't work...and no one is paying attention to it...the same goes for the outdoors area ..which they label as (outdoor garden) it is a sad outdoor place..

It was a pleasant surprise to walk into such a beautiful, functional and friendly facility. It is superb! I will recommend Daral-Salam for family trips. It is also conveniently close to the airport for stop overs.

Can't do much about the rather small elevators. Likely to be an issue when they have a full house.

It is worth mentioning the excellent service and reception of the hotel staff beyond description and appreciation. In particular, Ms. Reem Musaed and Mr. Mohamed Sumait thank you very much for their constant cooperation and upscale reception. Their cooperation and assistance is highly appreciated.

Nothing at all .

Bed mattress is very comfortable Car parking availability Staff are nice Breakfast is good

AC fan is too high and directed to the bed, uncomfortable during sleep. Old building, need some renovation Gym facility is below average.

The space of the studio is very good

There's no nearby services The lift is very narrow The WI-FI is disconnected frequently The centeral Air Conditioner is directed to the bed