We stayed at the suite after I asked for an upgrade. It was such a gorgeous room! It was huge and bathroom was so clean and well stocked. Room even comes with a nespresso machine which was much needed at the time. We loved it so much, everyone was super helpful. The bed was very comfortable, we had to leave for the airport early morning otherwise I wish we could have been able to have the breakfast. The peek I got as I was leaving looked so good.

I wish there was a full door for the tub so water didn’t leak out

Bed was absolutely comfortable. I have hardly got any bed better than this. Pillows were very comfortable also. Room was of average size. AC was very effective in the Hot summer. Bathroom was clean. The staff cleaned the bathroom every day and changed towels and replenished the supplies.

Bathtub design is bad. Shower curtain is a MUST. Water spilled all over bathroom floor due to absence of shower curtain. Needed a work table to sit and work the space provided was too narrow to open 2 devices. Work desk with wall socket would been great.

It was a great stay and truly feels like a five star hotel. The staff are very nice and helpful and direct to action. I would always choose it when I go to Jeddah again.

The first room they gave us had some electricity issue when we turned on the blowdryer the electricity of the room shut down. It was a bit of a scare but they were quick to fix it and they helped us move to a better room directly.

There is a lot of things that made my stay here exceptional I liked the classic design of both rooms and the hotel itself and you don’t see that a lot the staff were amazing and pretty much helpful the breakfast Buffett is magnificent with a lot of options to choose from and the chef’s omelet is a must try lastly chocolate hour was a great addition to add our experience in this hotel

there wasn’t many things I didn’t like about this hotel just a few things that I would wish that they fix first the hand bidet it should always be on the right side of the toilet not left secondly the lights were not sufficient at all as it feels dark even when all the lights were on lastly the light switches looks like they were connected by a fresh graduate as one light can be switched on and off by multiple switches were the case should be one switch one light or one switch multiple lights

I liked the hotel's location. I also liked the fact that the hotel has parking. Room was good. If you're thinking of staying at this hotel, get at least the Deluxe room if you can, it's worth it.

Breakfast buffet was good, but needs more variety and more fresh fruits. It also needs more toasters.

Host Hannah was very supportive, I enjoyed a free upgrade she offered. Quick check in, very comfy bed and the view from the suite was cool.

The living room furniture is a little dated. They still dont have smart / android TVs in 2023 :) I tried Khabsa, wasn't the best in town.

The staff very friendly and helpful 👏👏😘 They can help you what ever you want ❤️ Great location, delicious food, the room very clean and quiet

Location is perfect for me as 10-12 mins from airport and 10 mins from our company plus I am a very loyal client to this brach as with you since opening & everything is perfect ( professional and well trained team, to hygiene, food ) and one thing cannot be skipped the quality control as continuously positive changes are there to develop the plave and people...love you all

nothing till now

The iron was full of dirt and black color… it destroyed my new expensive shirt before going to a meeting. It couldn’t be cleaned at all. It my first negative comment that I wrote in booking review. I came many times later to Jeddah and couldn’t book again

The hotel style mixed new old fashion they have spent a-lot for it come out classic and sheik, Clean the breakfast was amazing i defienately recomed it with the room you wont regret top class chef . The staff were very help-full and nice . The only thing the air-con was a-bit cold for me wish they can cut it down by a fold