Our stay was absolutely wonderful. The room was modern, spotless, and the beds were very comfortable, with a bunk bed that was perfect for the kids. Breakfast, which we had at the adjoining Romantic Hotel, was superb. The view from our balcony - looking out over the walking street and mountains — was stunning. The hotel location is very convenient, just a short walk to the ski lift and the ski bus stop, which made it easy to reach other ski lifts or Kaprun. The staff were friendly and attentive, always happy to help with anything we needed.

The only downsides were that the room was a bit too warm even with the heating at minimum, and the street noise at night was quite loud due to nearby bars and echo from the narrow streets. It disrupted our sleep a bit. Next time, we’d choose a room facing the inner yard for a quieter experience.

Breakfast was excellent. The location is RIGHT in the heart of Zell Am See in the main pedestrianised street, with restaurants all around, but is not noisy. Zell is very compact and leisurely and relaxed. The room was large, the bathroom and separate toilet spotless and smart. The hotel had just had a rebrand/makeover and so the breakfast room felt very fresh and contemporary.

Just be aware that a balcony (or ours, at least) was not one you could sit out on - it is just large enough to stand on. Note, too, that when we were there at least you arrived at reception to find no-one there and a note to check in at a hotel around the corner. Neither of these were big issues!

Nice hotel in the heart of the tourist area. The room was nice and big and the facilities were good. Parking available close by. The hotel was amongst many restaurants, close to the ferries and other transport options.

The area was a bit busy late at night

1) Great location. 2) Self check-in machines. We had a few questions so went to the (sister and adjoining) Romantic hotel. Staff extremely helpful. Much appreciated. 3) Room a good size with a fridge. 4) Parking easy thanks to help from the staff. 5) Breakfast was okay, no better. Quality of bread worse than other hotels.

1) Breakfast - see above. 2) Value for money - average, but limited stock of accommodation downtown. So, hotels can charge higher prices. There are cheaper options in other places around the lake. But, location is important

Great location in centre of town with access to ski lifts, bars and restaurants. Very modern rooms. No bar area to speak of but access to sister hotel through corridors (do not need to go outside) which has a great bar with log fire and restaurant. Staff very friendly and accommodating. Special thanks to cleaning staff. Highly recommend this hotel.

Nothing

The hotel is typically Austrian and located on a main street in the town centre. Car parking is provided a short walk away. The envitonment was clean and tidy and the bedroom was a good size, comfortable and clean. I must pay a particular tribute to the lady who ran the breakfast room. I did not get her name but she, apparently, used to own the hotel.At first glance she appeared a but stern, but in reality she was fantastic. When we observed that there were a lot of very noizy middle eastern children running around our table she re-located us to a quiet area of the breakfast room and took great care of us during our stay

The hotel was fantastic, some of the guests however were overly rowdy and demanding

The helpfulness from staff was beyond any experience we have had at any of our stays. They accommodated a very early check out and help narrow down the room I wanted to book for the next year (yes we will be staying here again!) The breakfast was delicious and well organised, always at the same table which helps for routine for little kids which we have. The location is perfect, close to restaurants and the bus stop to get to the ski lifts. Room was very neat and had a balcony onto the main street, but with the shutter down at night there is practically no noise heard from outside so our baby slept through with no issues.

Breakfast great. Mainly continental with some hor options (eggs, bacon, sausages).

Electronic check in didn’t work so had to go to Hotel Romantik to check in and for all face to face interactions. Told we couldn’t use the spa there however.

The location was perfect. Everything was walking distance, the restaurants, the lake, the stores , it was perfect. The room was clean, the beds were comfortable. We were 3 people and it was very spacios . We love staying there and we reccomend to everyone . Everything was easy from check in to check out. We are really satisfied and happy.

There is nothing that i didn’t like.

I stayed there for three nights, and it was amazing. There were restaurants, markets, a bus stop, and more all nearby, and the furniture in the rooms gave you the impression that you were living in the twentieth century. On the other hand, the staff at the reception was incredibly gracious and friendly, so if I visit Zell am See again, I will make my reservations here.

Too long way to reach the room and the google map location is not correct