Although the hotel is a little older the room was a good size, we found the bed to be very comfortable and the bathroom was spotless. We were surprised by the choice of breakfast as we weren't expecting a hot option and it was very good. There was some confusion with a coach party and the timings for Sunday breakfast which meant that a lot of guests wanted it at the same time, BUT the staff handled the situation brilliantly and everyone still got the breakfast that they wanted. All the staff were very friendly and helpful during our stay. The hotel suited our needs and we will return again.

One word Adam, we stayed there for the first time and we met Adam! Second tome we stayed was because of Adam! I live in California and visit Sunderland quite often at least three times a year because I actually grow up in Southwick very near to Castletown where the Magnam is located. We have traveled and lived in a lot of different places and countries around the World and we have never met any who is so dedicated to his job. We will always stay at the Magnam as long as Adam is working there. We actually sent a card to Adam thanking him for how welcome and comfortable he made us feel.

Wish there was more of a sit down breakfast available, but the coffee was good.

My wife enjoy her stay there the staff were nice helpful and kind she said the room were clean and tidy she had good night sleep and go back here her husband as we book in for 3 night in beginning July and 9 night at middle July i have read reviews I would give this hotel 100per mark we would vist hotel anytime in north east

Warm welcoming by all staff. - My children are so chatty and they made time for them. Recommendations from staff for local outings. - offered a discount on one. Simple breakfast but good. Really comfy bed!

Thin ceiling - Could hear the person above us pacing up and down their room until 12am. My children couldn’t sleep until they stopped. Other than that, we had a brilliant stay!!

It was great value for money. The location was just out of town but I think they are developing the area. It was only about £6 Uber to Seaburn. It seemed like it used to be a premier in so had much of the same facilities. Maybe just a little more run down. There were lots of extra food and drink items available at reception. Great if you forgot to get any snacks or pre drinks. The staff were great.

Lovely friendly staff, plenty of parking only £5 at night very reasonable.. breakfast baps were fine, plenty of filling in them as well as cereal, pastries and toast, and fruit juices. Also they have snacks and drinks available to purchase during your stay

I was disappointed there was no lift, but there are only 2 floors, there are rooms on the ground floor

Staff went above and beyond for us, even moving us to another room because of noise from people above. Rooms where clean and tidy and comfy beds.

Nothing major, but a few more plug sockets would be helpful. Oh.... and some air freshener in the toilet at reception haha!

The staff are great , they are so friendly , welcoming and attentive . The location was very good for us . The hotel is very clean..

Only that there is no kitchen , which affects breakfast choices , BUT , that is reflected in the price , so not complaining at all . The staff attitude is so good to that , and go over and above to make your breakfast , the best it can be .

Clean and tidy. Comfortable bed. Staffs are friendly to sort out my booking problem and give me the best option. Surely if I go to Sunderland for competition again, will stay in the same place. Nearby the stadium, lots of retail shops just next to it. The breakfast can be choose either a hot bap or continental.

A bit noisy while people walked on next room/ upper rooms

A good value pleasant night stop hotel. Great staff. Clean spacious room with a good bed. Breakfast options, simple but adequate ~ 2 sausages, 2 rashers of bacon and 2 mini omelettes. Cereals and juices were also available. Quiet and undisturbed sleep despite its location. Brewers Fayre is five minutes away for an evening meal.

Nothing in particular.