General: big rooms, very friendly staff, especilly our Bulgarian waiter - Nikolai (always "no problem", good wine adviser, speeking many languages), and bar staff- so fast, knowing all drinks, speeking even Polish! All inculsive: one of thes best what we ever been, delicious food, good strong alkoholos, wines choice. Swimmig pool outside: water temp. min. 30 deegre +++ , nice saunas area. And there wasn't any problem to have late check out. So we could ski in the morning last day. For skiers info: ski room - you must see, so big, ski boxes: huge, heated of course, equipped in 230V, 5V sockests. Hotel offers small shuttle bus for skiers in the morning.

General: no garage, which makes it difficult to unpack cars on Parking upon arrival and departure For skiers info: location 10 minutes walk in ski boots from nearest ski lift (on the map looks closer...)

Great location, close to 3 ski lifts. You can walk or catch a hotel shuttle in the morning. Excellent service, amazing staff (especially Mike!). Good selection of breakfast. Love the sauna, steam room and the pool. Ski locker room is super nice! We had a lovely time and hope to visit again!

Nothing

This is an amazing resort - you are very well looked after here. Facilities and rooms are awesome and the food is high quality. The staff are very attentive and the service is amazing.

The bar staff were quite rude. They made us feel very uncomfortable any time we wanted to order a drink - as if doing so was a massive inconvenience to them. I had to keep reminding myself and our group that we had actually paid for these drinks as part of the all-inclusive rate. When asking for a drink recommendation we were told to look at the menu and on another occasion when trying to make conversation and lighten the mood, the bar staff member was very rude in response. The drinks that we did receive were of amazing quality - the bar tenders are very talented, they could just work on their attitude towards customers. For the most part, the staff at this resort are amazing, however these experiences left a sour note.

Very nice staff, great food, in the centre of Saalbach, great pool and welness area, good ski room.

The main ski lifts are a bit further than we expected by the description, still not more than 10 min walk

excellent

The bedrooms could benefit with having air conditioning. The room was very hot from midday through to midnight

Everything, absolutely top class hotel and facilities. Staff very professional and forthcoming.

Glass at main entrance and by the pool with large cracks. Need repair. Area from pool area to wellness area, small stones a mess, dangerous and need fixing.

Walk up the hill everyday, would be good if there was an entrance/exit back of hotel to get to the Schattberg Express quicker

Staff was amazing; super friendly and helpful. Most were bilingual which is a huge plus.

The food was great but they did not have many vegetarian/vegan options.

Staff, spa, food and drink, hotel , courtesy shuttle

Wi-Fi poor.

Very friendly , well managed and super pleasant