The buffet option at the hotel was exceptional. It offered a wide range of food, drinks, and an excellent coffee selection that enhanced the breakfast experience. The staff was constantly available to assist and advise on the various choices that the breakfast menu had and all seating areas had to charge places that made it easier for one to work while having breakfast. The time allotted for breakfast was very fair, allowing for more of the guests be able to have their meals at a comfortable time. Furthermore, the hotel facilities and rooms lived up to the expectations, from the hygiene, the comfort of the bed, and the a/c which was extremely essential for the winter season. In addition, the rooms had wireless charging and a smart tv that enabled me to be entertained throughout the period when I was in the room. The restaurant on the ground floor, the Gusto Urban Italian, offers a wide range of meals & drinks that were very affordable, and the staff at the restaurant were extremely friendly, welcoming and with the proximity to the conference center, the hotel provides a safe and quick passageway for those attending meetings in the conference area. The hotel staff at the reception, security & other areas remained extremely helpful whenever I had challenges when navigating the city, the hotel facilities and swiftly responded to all inquiries I had. The hotel is well situated and easily accessible to the essential areas of Cape Town City, including the nearby mall. I highly recommend this hotel to anyone who is visiting for business and leisure

No complaint whatsoever, Extremely lovely hotel.

It was clean, and quiet, while very near the conference center and shops. Breakfast was good, a wide variety. The name change from my colleague to mine was easy when I had to take over her trip. Unfortunately, I had to get a new access card for my second night, but that went rather smoothly.

I was only for a brief time in the hotel, but I could not connect to the free Wi-Fi. I had no time to inquire about what I was doing wrongly. (I was told a username and password upon check-in. The mobile phone loader in the desk did not work either. This was not a real issue as I was prepared with my loaders etc.

beautiful building.

the garden view side is more expensive but the only thing really visible is an ugly building site.

The hotel was modern and comfortable, and suited my needs perfectly, and the staff were friendly and accommodating. The location in relation to the shopping centre and for walking along the picturesque canals is perfect. The canal view from the lounge / dining area is tranquil, and the evening ambiance in the restaurant / bar area sublime. There is covered, secure parking available next to the hotel.

The restaurant attendant was wonderful, and apologetic that my first two menu requests were unavailable. I struggled to make a third choice as all those I preferred contained the unavailable ingredients. However, in the end my third choice was satisfactory.

Yes, the location was perfect, as we were attending a family lunch that took place at Gusto in the hotel on Sunday, 16 Oct 2022. The 3 staff members at reception, we arrived on Saturday, 15 Oct 2022, were outstanding, welcoming, friendly and helpful without being overbearing. We thoroughly enjoyed staying in a new modern immaculately clean hotel, love the urban chic decor coupled with the latest in technology, that is affordable. The safety of the area was a breath of fresh air for us, we were able to walk to a restaurant a couple of blocks for a quick meal. The refreshments and toiletries in the room were perfect, as was the selection of magazines and TV channels. The parking facility was good, we were using a rented car. We often travel to CT for family functions and will definitely stay at Bridgewater Century again.

There was nothing not to like.

It was my third visit to this hotel and I will go back. The prices went up quite a bit but it still offers good value for money. The rooms are smaller but quiet and well appointed. The beds are very comfortable and the hotel is ideally situated in Century City. It is in a very pleasing area and all you need is within easy walking distance. The conference center is just outside the entrance to the hotel.

Breakfast is not included and comes at a steepish price.

The staff at this hotel are the best I have encountered anywhere in the world they are super polite, friendly efficient and just wonderful to deal with. The hotel itself is clean, modern with great restaurant and in wonderful safe location within walking distance to many restaurants and shops.

Nothing

Location. Staff. All the staff. Teamwork. Facilities. Clean. New. Modern. Nice restaurant. Walking distance to conference centre and other restaurants and Woolworths Food.

Rooms a bit small for the price. Shower too open. Glass should be frosted. A little bit of privacy is needed even if travelling with your partner.

Modern minimalistic exclusive finishes and very clean

The rooms are very small so not convenient if travelling with kids. Mark off your entrance in front of the hotel. People keep parking not knowing its a drive through. Once you receive a parking ticket, you have to go to the reception each time to get it checked out before you can drive out the parking which is inconvenient. Also parking ticket expires very quickly once its received from reception

The hotel is great an facilities

I forgot to mention during check out, the toilet flush mechanism needs attention, when you flush after urinating, it runs on longer. You have to touch the pad again to stop water flow. This is not a complain but merely, a forgotten mention at the desk.