I didn’t like the segregation of staff. I didn’t think it was coincidental that all the best roles and management positions were held by white staff only. I was expecting more integration in Capetown and I think it needs to start in the businesses and hotels.

The Winchester was the perfect choice for our stay in Cape Town. It is a lovely building by the sea side with the inner courtyard being the main attraction, we spent there nice moments during breakfast and dinner or simply enjoying a coffee. We found food delicious and staff was very attentive and kind. Room was large with comfortable beds, everything was clean and well maintained. For tourists there is a bus station right in front of the hotel very convenient for the Hop-on Hop-off lines.

We had a room facing the road and it was noisy by night.

The Winchester is centrally located in seapoint and a traditional place where locals celebrate special occasions. from the terrace one can see beautiful sunsets or the para gliders landing in the morning whilst having breakfast. it also has a very nice court yard where to dine including breakfast. the pool area is not huge but nice with comfortable sun beds. the spa is nice and the gym despite being small had an ok equipment.

Hotel was renovated in 2021 however the room interior (except bed, chairs and bath) seem a bit outdated and the picture etc does not show attention to details or is not fitting. Service at breakfast is slow. The road which separates the Hotel from the seapoint promenade can be noisy.

Very nice location and a beautiful hotel. The staff at the reception and security are very nice and friendly. My wife also enjoyed the spa a lot. We stayed at the hotel on Valentine's Day and the restaurant was fully booked. We did not have a reservation but the hotel staff found us a nice table anyway. The hotel also has an excellent breakfast.

One of the reasons we selected the hotel was that it had parking available. When we arrived we learned that the hotel has very few available spaces and that it was full. We had to park our car on the street during our first night. The friendly people at reception did ensure we could park our car during the second night. This is not a complaint, just make sure you call the hotel and reserve your parking spot!

The Hotel was very comfortable with a great open Atrium to wine and dine. Food was very good. Our room was very spacious and clean and quiet despite facing the Atrium. The location was great, right on the Beach road and a walk into the Waterfront is easy ( ~40min ). The Hop on Hop of bus stop is across the road and the circuit takes you into V&A Waterfront and then on to the Table Mountain cable car lower station then circuits back. So a good option to get around. The staff were very friendly and helpful. Would highly recommend.

All good

We were dealt with promptly and with courtesy, we arrived before check in time but one room was ready so all our luggage was transferred to this room while we had lunch in the courtyard . My husband required a mobility scooter whilst we were there. The reception staff looked after the scooter for us with great good humour and we're always helpful when we retrieved it. All the staff were helpful, friendly and professional. The courtyard was beautiful with cascading bougainvillea. All in all a .overly stay

The location is on the promenade in Sea point with some awesome views as you have a delicious breakfast on the patio watching the paragliders land on the lawns in front of the hotel. The rooms are beyond comfort with all the necessary amenities and pampering required when you spend time away from home... Highly recommended!!!

I was not informed about the extra parking charge when I booked in and refused to pay this when I left after speaking with the manager... which I thought was ridiculous considering the price I paid for the accommodation. A far as I am aware worldwide hotel parking for guests forms part of the package and should in any event not be an extra.

Beautiful sea view and excellent location. Comfortable and bright room tidied twice a day. Exceedingly helpful and available staff in all areas. Phoned me to tell me I had left some items in the room soon after checkout so I could return to collect them.

Menu at Shoreditch was a bit limited. Hot breakfast menu had unusual items but possibly a bit too many spicy ones - simple more common options could also be offered (although, no doubt, available if one asked). Caution needed in the shower - no grab handles for the elderly!

I suggested my brother and sister in law, visiting from the USA, stay at the Winchester. It’s a grand dame, but not ostentatious. Very well situated, enjoyed a morning walk on the promenade. Easy access to where they wanted to visit. I have had breakfasts and teas with you, never stayed, it was a real treat, thank you

Cape Town was the busiest I have ever experienced it today! Nothing to do with hotel… it was crazy! Got that off my chest!

General ambiance Lovely courtyard setting for breakfast Nice location

Unlike other hotels in the area we weren’t allowed to bring our family to the pool area which seems a daft policy as the pool was very underused. We would’ve obviously ordered food and drinks so it seems the hotel is losing out. Pillows far too deep and solid and duvet too thick. I asked staff for alternatives but was told there wasn’t, not great for a five star hotel. Shower also leaking