We both said how helpful we found the staff. Lawrence at reception, when we arrived. A special thank you to Manelisi and Andrea front office managers, who went above and beyound, to help with everything. Darius and his restaurant staff who were always helpful and smiling in the mornings at breakfast, also the equinox restaurant staff who were wonderful. A big thank you to the cleaning staff. What I find is, any hotel is a building, it is the staff that make a hotel a great hotel. Therefore this is a great hotel. Once again special thanks to Manelisi and Andrea,

Nothing.

Ideal for me as a solo traveller. Room was clean with good facilities and well looked after by housekeeping staff. Accept comments I’ve seen about room space being on small side which would probably be more of an issue for couples. For me, I’m organised and make best use of space so not an issue at all. Staff were friendly and helpful and I enjoyed my swim in the pool bar area as the weather for me was exceptionally hot for an October visit. A very short walk down West Street took me to the Gautrain station which allowed me to make easy and efficient excursions out to Pretoria and when I left to go to OR Tambo International to rent a car for my trip up to Kruger. I was solo so chose to eat out all of my stay and there were many excellent restaurants, cafés and bars at the very modern and nearby Nelson Mandela Square and shopping mall.

Location is excellent. Rooms are small but provide everything you could need. Loved the filtered tap water. Perfectly placed TVs. Superb breakfast.

Aircon was not working and I did not sleep well on the first night - I had to take 2 cold showers in the middle of the night to cool down. I engaged the next day and hotel staff were amazing, moving myself and my colleague to other rooms on the same floor, just as quiet. So check your aircon is working before you get into bed! The night restaurant has very limited offering on their menu for vegetarians. I would love to see a healthy lentil and spinach dish or something similar.

I had a wonderful stay at Hotel Sky in Sandton! The highlight of my trip was definitely the dinner at Eclipse. We went for the Valentine's Day special, and it was absolutely incredible – from the food to the atmosphere, everything was perfect. The breakfast the next morning was also delightful, with a wide variety of options that suited every taste. The staff were all friendly and professional. The hotel itself is beautiful, and I would definitely recommend it to anyone visiting Sandton. A truly memorable stay!

Minor issues, specifically, the breakfast buffet - The service could be improved, and it would be great to have an additional coffee machine. Also, more options for individuals with special dietary restrictions would be appreciated

The breakfast buffet was amazing. The view from my room was beautiful and the staff, especially the front desk manager is such a people's person, welcoming and kind. He made our stay comfortable.

I had dinner at the 5th floor restaurant which was amazing and told the staff it was my birthday... usually hotels and restaurants would prepare a small treat/dessert/ even just regular plain ice cream to say happy birthday but there was nothing done. A small gesture like this would make a guest feel special. This is what sets hotels apart from airbnb's and guesthouses, it's having that human interaction throughout your stay as opposed to a self check-in, navigating your stay without seeing any staff until your checkout.

This hotel is gem in a sense that it is conveniently located 5-10 minutes walking distance from Nelson Mandela Square, Sandton City Mall yet the price is very affordable. Breakfast (buffet) is great, more than one superb bar and restaurants including a great swimming pool. I really felt safe and at home.

For some reason, the room I stayed in didn't have wifi reception or coverage but once I stepped out of the room there was wifi reception, luckily I had my own 5G data plan from local mobile operator and I wasn't in my room most of the time anyway.

A great breakfast, small but cosy rooms, great view from the restaurant/bar, stuff was very good and they even helped retrieving a lost item of ours, its right beside the Mandela square so actually pretty good for who wants to do some shopping.

Couldn't have access to the pool during the night time, that was the time we where actually at the hotel, and was hard getting the network running in one of the TVs of our rooms, would be cool if we could at least stream from our devices to the TV, there was a conflict between the booking app and another one the hotel uses, so we almost got charged twice.

The interior decoration style. I have been staying here many times, and every-time it feels so welcoming . The staff is amazing , we are as if family The hotel is made special by the special individuals . Reception unfortunately is nit the same The doormen are very helpful . I returned with a broken foot in a moonboot and crutches . I was treated as a VIP guest . they are very caring. awesome people

The only irritable situation is the room keycards that does not work for the period of your stay So often you have to go back to reception to request activation of the card.

Staff were friendly. Location suited me perfectly.

Extremely irritating check-in and payment process. I got a message urging me to register ahead of time and then pay. That was a massive waste of time. The auto registration doesn't work at all. Nor does the auto checkout. It lets you go through the whole process of entering personal information etc and then says to wait for a response and then crashes. The staff were not helpful about that - they probably know that this is an issue but there's nothing they can do about it. It added about 20 mins to my check in and 10 mins to check out. They then tried to make me pay twice, and that wasted more time showing them my bank account - that I had paid then they found it (I think it is a system issue, not staff issue)

Location was perfect, central to everything. Breakfast was good, variety of stuff available. Staff were friendly and accommodating! Rooms were small but perfect for solo travelers. Will definitely be back!

Upon check in, I arrived earlier than the check in time, one staff member asked me to wait until check in time but another staff member said it was okay to check in early free of charge! (provided the rooms are available), felt this very accommodating! Although, I felt that all staff members could be on the same page.