nice views.. apartment quite spacious

missing attention to details .. staff was quite slow and not very helpful .. at night no access to the property while load shedding.. so waiting outside in the darkness at gate for 25 min without anyone answering on the provided phone numbers!!! thanks god I remembered that there is a gate from the Delaire Graeff property… so asked the security there to drive through Delaire Graeff to come to our apartment finally .. wasn’t a nice experience in the middle of the night

the whole experience from walking through the doors was incredible. Unlike most hotels where you are shown to your room and left to your own devices, the gentleman at Clouds greeted us with a glass of bubbles, let us sit down and take in the experience before showing us to our room. Then, after finding out that it was our honeymoon trip the same amazing gentleman arranged a special turn down service with rose petals and chocolate brownies! The complimentary mini bar was also a really nice touch. I can’t recommend Clouds Estate enough.

cannot fault anything

Great location and small boutique feel. Great view. Traffic noise somewhat intrusive, our room (6) had a balcony that was also a corridor and it was near the generator so noisy. Restaurant staff OK but food underwhelming if good value. Great bed. Free wine much appreciated. £1,000 for three nights for two including two dinners and drinks. Great views. Walking access through vineyard to Delaire Graff next door - eat at Indochine.

Road, generator, tractor, gardeners, helicopters (from Delaire Graff next door) noise. Staff overall not very engaged.

The inn has the feel of an art gallery. It is beautifully decorated. Located between the two major wine region towns. We were provided with a complementary bottle of their estate wine and snacks. The wine was excellent! We were there off season but they kept kitchen open for our late dinner which was delicious. Clouds has a back gate to shuttle you to winery next door for your enjoyment of their wonderful restaurant. Breakfast at Clouds was very nice.

The estate is incredibly beautiful, with amazing views from every room. We especially loved the heated floors in the bathroom, and the way room service put a hot water bottle in our bed every evening. The staff was very friendly and accommodating, helping us get a taxi when we struggled, and always made sure we had everything we needed. We found the location to be convenient, close enough to both Stellenbosch and Franschoek to allow an easy drive to wineries, restaurants and hiking. We really enjoyed the breakfast at the hotel, and had dinner there one evening as well and were very pleased with the food and the service. Altogether a beautiful, comfortable and enjoyable stay.

The reception with wine and some cheese and fruit was very nice! We really felt welcome and special. The apartments are spacious and with a nice patio to marvellous view. Complimentary fruit, chocolate and refreshments (wine/beer) provides for a small sense of luxury. Walking distance from Delaire Graf and the superb restaurant they have.

The breakfast was slow in the making. Preparing an omelette took more than 15 minutes and stressed the plan for the day.

Breathtaking views in the pool area. It felt like a treat to be able to hang out there and relax. short walk to beautiful wineries like Takara and Delaire Graffe. Staff were helpful in making reservations and renovations. The welcome drinks and cheese platter were a nice touch.

Highly recommend if your looking for a boutique hotel in stellenbosh. This is our second time staying here and didn’t disappoint. The views alone are enough of a reason to stay here, not to mention the beds are super comfy and the staff are so welcoming. Lovely breakfast.

Shame we only stayed one night and didn’t get to make use of the pool!

Excellent breakfast, lots of variety and very fresh food. The swimming pool was lovely.

I paid a lot for a deluxe room with a separate entrance. What was a bit uncomfortable is when we opened our front sliding doors our patio shared the space with the next door room with only a small wooden screen for privacy. The privacy aspect could be improved with planting and more of a screen.

It was out 4th stay over 8 years and we definitely need to make our visits more frequent and for longer!! It is paradise and always have such a great time. Their restaurant serves tasty dishes and we always stock up on most of their wine selection. Delaire Graff and Tokara restaurants are walking distance but we were kindly given lifts. Elaine, manageress, is so kind and made our stay even better. You always get spoiled with choice at breakfast and always have delicious treats & bottle of wine in room. Views from all angles, to die for. Just want to share this gem with everyone we know, just too good to keep a secret.