I love the size of the place and the convenient location. It is 3-5 mins walk to the nearest metro. It is also directly across streets and streets of food places. There were plenty of cuisines to choose from. There were also cafes at the ground level which closes late should you choose to have supper. A convenience store is located at basement where you can easily get things you need. There is a pharmacy as well. Lotte department store is literally besides the hotel. Starcity mall beside that has plenty of food, supermarket, cafe, shops as well.

Wifi in the bedroom was a little weak. In certain area of the bedroom, wifi was almost non-existent. I had to use my own network for surfing the internet. We were given a lower floor room which did not have a view. The entire window across the living room was blocked by the Lotte Department. It was a pity because the living room window took up 70% of the window area. We left the curtains drawn during the time we were there, it was better than facing the wall of Lotte building. While it is near a metro, travelling to most of the popular tourist spots (e.g. Myeongdong, Namdaemun, Gwanghwamun, Hongdae) still requires a half an hour (or more) train ride. This could potentially put some tourist off. If you do not mind the commute then this would not be an issue.

The service at the front desk was exceptional, and the room was extremely spacious. The location is right next to a mall, so it's super convenient for food or last-minute shopping. It's also close to Seongsu, a trendy location for shopping and close to Gangnam. Whilst it's not close to Hongdae or Myeongdong, I prefer the quietness of this area more (this is my third? Time in Korea. If you want to be closer to the main touristy locations, i would not recommend here). I wish I could've stayed longer, but I will book here the next time I come to Korea.

Have to pay for amenities (toothbrush, comb, razor, laundry detergent).

The room was very large, had everything we needed, washer/dryer, kitchen, big bathroom and very clean. The staff in the hotel are amazing and will go out of their way to help you. Facilities in the hotel are really good too, swimmingpool was closed, because it was winter. We arrived early, so our luggage was put in a seperate holding area for us, while we explored the surroundings, when we got back at check in time, our luggage was already waiting in our room. Busstop right outside the hotel, trainstations are all a 5 minute walk and so is the "nightlife" scene, with restaurants (Korean, chinese, western,...) clubs ...and it all feels so safe, not once did we have an "unsafe" feeling in Seoul. Down the road is a "Paris Baguette", with amazing pastry and cakes ( and I'm from Belgium !!). At the groundfloor of the hotel there is a Starbucks and a "The coffee bean and tea leaf" and coffee and cake place. Next door is a Lotte Mall

Non secure wifi, made it hard to access some of my online access at home

Wonderful place, connected to the Star City Mall, which offers great possibilities. The hotel complex has medical facilities, a pharmacy, a convenience store, everything handy. We stayed in a spatial suite, yet very cozy. The staff always very kind. Not so central for tourists, but closer to many important places as Gagnam and Lotte World Tower Complex (not by foot, still needed transportation). Great breakfast.

The gym is fantastically well equipped with new machines and even Pilates reformer. The room is very spacious and quiet. Well equipped with washing machine. Hotel is very close to Seongsu area.

View was obstructed in the living room which was a shame. No laundry pods avail. We only had two blankets for 3 people. There was an electrical testing on our last night so the Aircon was cut off from midnight to 330am. The reactivation also affected my sleep. Lack of power outlets at the bedside and there was also no outlet at the kitchen for the kettle. The lift landing at level 15 had a strange smell.

The room was spacious and a wonderful place to relax after a day spent exploring the city. Our kids space could be closed off with a door, so more privacy. The location of the hotel was right across from an excellent market with easy access to excellent food and we even saw some nightlife with "kids" in their 20s.

Parking was problematic in that our car wasn't registered, and each time we tried to leave the parking garage, it tried to charge us 90,000 Kwon. Fortunately, we got it cleared up, but it was annoying since cars were backing up in the queue behind us, and Korean drivers are not known for their patience.

It’s perfect for a long stay, but we have also done weekends here. It’s right beside Ttukseom park, less than a minute walk to the main subway line and plenty of shops and restaurants around. Great coffee shops in the building, a chemist and a bank machine. Really convenient and great helpful staff. When we arrived we had no way to pay the taxi and so the staff paid him and put it on our room bill. I don’t think I’d stay anywhere else when I’m in Seoul for long stays. The cleaning service is impeccable.

The corridors are too warm in the summer. The games room isn’t open to guests only residents and the pool is closed most times.

Very spacious, well equipped apartment. Circular layout of the room. Very clean and nice design. Although not in the prime location, very well connected to the main landmarks of Seoul. 2 very good restaurants in the buildings, one international (buffet) and one Italian. We strongly recommend both of them. Close to the department store, if one enjoys shopping. Very friendly staff, ready to help and provide advice. We also recommend booking the taxi from and to the airport, via booking.

Actually there is almost nothing. Maybe only the lack of a breakfast option.

very spacious and clean. Near to train station.

some bathroom amenities were not available- showercap, body lotion. cleaner was too efficient and threw our food away immediately the next day even though we kept it wrapped. cleaner came in at 10am (not our request) when we were all still in the room, just to ‘clear rubbish bins and add toilet paper’.

Spacy appartment with a nice view and very comfortable bed. Everything clean and people are very friendly and helpful. Residence is very close to subway. In very short distance there is a Lotte department store and an underground Emart where you can buy everything to make your stay even more comfortable. As there is a university around you will find a lot of restaurants and pubs. We have been there twice past 10 years and will come back.