The rooms are large and comfy and the beds are amazing. Slept very well. The staff are great. The location next to COEX is unbeatable and the Airport Express Shuttle stops right outside. it's a great location in Gangnum. The breakfasts are really fantastic and healthy as well as yummy. I've stayed here before, it's my third time staying with them.

This is total nitpicking, because breakie does rock at the Grand, but the croissants and in particular, pains au chocolat were amazing on past visits. This time they had these "alright" mini croissants at breakfast and no pain au choc. It was kinda like they lost their baker or something since my last visit, but the other breads and pastries they had were still very good. Just missed those pain au chocs and the super excellent croissants they had from before.

Great room and location

Breakfast was closed very sharp at 10:30 and often the buffet not refilled after 10:00. After staying there for 7 days in a junior suite they were not offering us a late checkout until 12 am.

Superb service from the amazing InterContinental Hotels & Resorts Grand Seoul Parnas team! My family and I felt so welcome throughout our stay; every precious staff welcomed us with a warm smile and was extremely helpful. We didn't have difficulty communicating as all the staff spoke English well. The room we stayed in was spacious and clean! I would also like to highlight that the concierge, reception, and housekeeping team did a very good job on their part, and we can't wait to return to South Korea and stay with InterContinental Hotels & Resorts Grand Seoul Parnas again!

Location, location, and location. Walking distance to Parnas mall and Starfield Coex Mall and interesting surroundings. Minutes to a few metro stations.

We booked for a room for 4, but breakfast was provided only to 2. My 4yo daughther was free but an additional kid was charged ~USD 30 per day for average food, where we enjoyed a better breakfast of 4 outside hotel and cost us lower than USD 30. We wasted all breakfast (except for one day). Would not recommend to book room with breakfast for a family.

all the staff are super helpful. everyone speaks English and goes above and beyond to help. the housekeeping staff were also the best! my partner is not the neatest person and they would even fold his clothes that he’d leave all over the room. there is a do not disturb button and a “make room” button. can’t speak for other room types but the junior king suite was amazing.

my partner was here for a conference that was held in the same hotel. for him it was super convenient and they also have a taxi line in front of the hotel so it’s easy for you to get around. while taxis are obv more expensive than metro, getting a taxi to go across the River to areas like itaewon for example are still super cheap, less than $20 USD. the downside is that if you’re going to all the other neighborhoods, there can be soooo much traffic and so taking a train would mean you’re at least 40 min from neighborhoods across the river, which most of the popular areas are. the other thing is that there aren’t a lot of room service options but honestly there’s late night shops super close by like 7 eleven and GS25 which have amazing food anyway when you’re in a pinch

The hotel was situated next to the Parnas Mall and Co-Ex Star Mall. Just take the hotel lift direct to the Mall and from there it is an easy 3 minute indoor walk to the subway station. The Junior King Suite was spacious and comfortable and there was a good selection of food at the breakfast.

A minor point - there could have been more hooks in the bathroom to hang towels and robes. The tea selection in the room was meagre (3 teabags) for 3 adults and the choice of tea was unusual - fruity teas.

I am very grateful to the concierge, Mr Carl, who is tremendously helpful and caring. He explored his means to help/ advise us in booking the bus tickets and patiently explained the details to us to ensure we know what to do (where to board the bus, scan the tickets) On your departure to airport, he helped us to call a maxi cab and brought our luggage to the cab. Throughout the service, his sincerity and professionalism is greatly felt and appreciated. In addition, he speaks frequent English. (I found not all concierge can communicate well in English)

I checked in past midnight due to the delay in my trains from Busan. I emailed the hotel to inform on my late check-in. I would be happy to have a complimentary snack/ supper when I checked in as we were so tired and hungry after the long wait at the Busan and Seoul Station (taxi queue is horrible). In fact, I would think it will be very thoughtful if your hotel can advise me in advance about the condition at the Seoul Station and maybe offer transport option for us to ease our travel from the station to the hotel. Sadly, nothing is done by your hotel.

Very professional staff. Good location and extremely clean.

The only issue was the AC. Temperature wise no problem but it was hard to get a perfect airspeed. I ended up with shutting it off instead of having a breeze over my face the whole night. I don’t want to get sick due to air conditioning.

The location is great - connected to COEX mall and Hyundai mall through the basement. Room was comfortable.

I have a toddler and I booked the hotel after looking at the pictures of the facilities, including the pool. When I was checking in, i was quite shocked when the receptionist told me that the hotel's pool does not allow children to enter. I am not sure if this is written anywhere in the hotel's description here on booking.com, but I certainly did not notice that rule. If I had known this before the trip, I would not have chosen the hotel. The receptionist told me I can use the pool of the other intercontinental hotel about 15 mins away if I notify the reception in advance - if you have a toddler you probably know how ridiculous this sounds. In general, I thought the service was quite average.

I had a wonderful stay at Grand Intercontinental Seoul Parnas. The room is very comfortable with great views of the city. All facilities and toiletries in the room are of high standards. The staff are very helpful, polite and professional. The location of the hotel is perfectly convenient - with the lift connecting to the mall and few minutes walk to Samseong metro station. The lobby has live music in the evening and looks very elegant. The food, especially breakfast is superb! I will definitely stay here again in my next visit to Seoul and would highly recommend it!