Location, location, location. And also it was really convenient to go contactless. It's much easier upon arrival and on the day of checking out. Just close the door and go! No time-consuming never-ending conversations or double charging or counting what and how much you have taken from the mini bar...I did not realize that there would be no one to greet us late at night, but all instructions were sent before we arrived, and all worked perfectly! High standard customer service. I sent some questions and got an answer immediately. Parking is sorted out nicely - if you park for more than 10 hours there is an agreement with the local car park and you pay less. About the breakfast - I would recommend booking a room without it as the same recommended coffee house serves a good choice of different food and for a good price. We had breakfast t for 8 euros - 2 coffees, orange juice, 2 toast with tomato and cheese! Excellent! Thank you! Definitely will consider the place for the next short weekend.

Confusing door lock... But there is an alternative hotel key card. Works as it should!

When I write a review I aim to be realistic about expectations and deal with the facts. This accommodation is on the 5th floor (with elevator) Excellent convenient spot. Minutes from C6 airport bus stop e3.85 one way, beach, historic centre, shops, bar/restaurants. Nice walk to all free museums, mercado market and Santa Cruz old picturesque village, near the castle. My rooms were spacious, clean modern design. Like a simple studio. Good free WiFi and facilities - A/C, Kettle, H/dryer, M/fridge. Shampoo/Gel/Soap bar. I have stayed in both types of rooms, the interior room which was very quiet and in the city views one, which I prefer as I like to experience the liveliness of the city, but still quiet. I found the staff and communication very good and any queries and questions resolved within a reasonable amount of time.

The key app. However, once you have checked in there is a card inside the room for access if you don’t want to take your phone to the beach etc or battery goes flat).

This hotel is super. You should not miss it if you visit Alicante. I will go back surely. The location is so central that I was going for dinner, going back just for washing my teeth and out again. The staff is super: Nicole and her colleagues really take care of you and your needs: they gave me a super quiet room on the 5th floor, additional blankets, a lot of information, booked a taxi. The room is spacious with all what you need. The air conditioning is very good. Do not miss this hotel!

all was perfect ! :)

Stayed there with a college of mine during a work trip. The rooms were good. Staff was polite. Location was great. As a tip, when first going to the place pay attention that two hotels share the same building and lobby and it might be somewhat confusing.

The windows didn't have mosquito nets. The wifi was poor for some time and just gone for a couple of days. The cost was a bit high in my opinion, but comparable to everything else in the area.

The room was amazing, completely Bluetooth compatible. I could connect to the mirror and play music, the Japanese toilet was also a nice touch. The bed was very comfortable with the nicest pillows in all of Spain. Most hi tech room I've ever stayed in, truly deserves a higher star rating. The staff were great people, always smiling and very helpful. I dealt with Nicole at reception and she was very pleasant, very friendly, and so helpful. Would definitely return, and recommend to a friend. 10/10

The locks for the door are opened with an app on your phone via bluetooth. I would of liked a key to open the door too, just for insurance in the event I lost my phone.

The facilities are good and new. It was clean and well organized.. Well asisted staff though it is through mobile communication.. I enjoyed our stay since it is very accessible to anywhere around the city.

Maybe you should retire those old towels for a new one.. Well for me its okay as long as ut is clean not a problem with me at all..

Room was very comfortable. Aircon was brilliant. Location was perfect, close to tram , bars and nightlife. Would definitely return.

Only negative was no tea or coffee in the room. If we had known this we could have brought our own.

Nice hotel with a very convenient location! Within walking distance of the beach, promenade, attractions. The room was not big, but clean and comfortable. I was confused by the lack of windows in the corridors and the small window in the room. Other than that everything was great. Responsive and attentive staff.

Was glad I booked a room with a window and enjoyed the view over the main street. Loved the fact the room had a small table and 2 chairs, plus a digital toilet and bath. TV came with Netflix was great too. Overall the room was very modern. Highly recommended.

Elevator was a bit slow, but no real issue.

The level of facilities was much higher than 4 star hotels we have stayed in. Japanese toilet was great as was the Bluetooth mirror. Complementary water and cookie plus tea and coffee together with a kettle which you nearly never find in a Spanish hotel. There were plenty of sockets to plug things in, again not usually the case. Great value for money.

Nothing