Really nice hotel, we had a suite, very big and confortable

Some of the furniture is old. Services are not quite 5 star- you can only change beach towels from 16.30 to 17.30, which is really inconvenient. When i asked at the reception to change, they were were quite rude and unhelpful. Also, they do not provide coffee pods after the first day. When you pay 5keur for a hotel, it is annoying that then you are charged again a few euros for coffee pods…

Everything was good 👍

Preferred treatment for repeat visitors during dinner time by getting the best tables outside and new visitors only being seated at the entrance door inside. There should not be any reservation for buffet dinner at all and if you have pls make sure EVERY guest has the same chance to sit on the terrace! We are all paying customers and not dining for free!

Lovely hotel with very friendly staff. Very clean. Food was good. We had a suite which was nice and spacious. No fight for the sunbeds around the pool. Peaceful and relaxing. Most nights the entertainment was very good. Good location for Sa Coma and Cala Bona.

No tea and coffee making facilities in the room. I wouldnt say it was quite a 5 star because there was a few things like chipped furniture and a broken draw in the room. The bathroom needs an update. The swimming pool is nothing like the picture thats shown. Although it was nice and large its a bit misleading.

The food generally was excellent particularly the first night on Friday. There was a complimentary drink for us as we entered the restaurant on Friday aswell, The spa facilities were lovely and it was very relaxing break. Also have to mention the Motown singer on Friday night was superb.

The only thing was on Saturday there were alot more people and I felt a bit harassed in the restaurant at dinner and breakfast the next morning. It didn't feel there was quite enough staff for the volume of people. But the people who were working were extremely polite and worked very hard.

The FOOD!! We were pleasantly surprised by the quality and variety of the food, which turned out to be one of the best gastronomic experiences we've had at a half-board hotel. The staff were consistently helpful, with a special mention to Maria at the reception for her exceptional service. The dinner service was outstanding, and all areas of the hotel were impeccably maintained and clean. The evening entertainment program was delightful, and the gala dinner on Fridays was a highlight. Traveling with our 3-year-old, we found the hotel to be very child-friendly, which made our stay even more enjoyable. Additionally, there was ample free parking available on the street.

While the outdoor swimming pool was a bit cold in mid-October and might be more enjoyable if heated, it didn't detract from our overall experience. Some areas of the hotel, such as the indoor swimming pool, were slightly outdated, and there were minor issues like chipped furniture corners. However, these did not spoil our holiday, as the hotel was very well managed and addressed any concerns promptly.

Enjoyable stay at this hotel. Stayed here for first time based on previous stays with Hipotel on Spanish mainland and wasn't disappointed - nice place to stay. Comfortable room, excellent breakfast, very pleasant and efficient staff, very good pools and shady garden areas to relax in. Easy 5 mins walk to beach area. Hotel was main reason we ventured across to Cala Millor!

Nothing to complain about really. (For info and not really evident from description/info - the outdoor pool is located in a pleasant garden area on the opposite side of the road from the main hotel block and accessible via an interconnecting tunnel and our balcony faced this road. Not really an issue in any way but was bit of a surprise.)

Service from the staff was excellent from start to finish. David by the pool was great. Food was great, and plenty of choice. Gardens are well kept and the spa, pool were fab. I highly recommended the sports massage..

Only one thing was a surprise, suite 2307 the drawers were all broken, not what I expected for the rating. As long as you did not want to use them, the room was great otherwise. There was more than enough wardrobe space.

Hotel is obviously used by travel agencies from Germany, so individual traveler might be a little stranger here :) However, if you speak at least little german, you feel like at home, even speaking in castellano to staff gives you response in german :) Place is spacious, parking, storage room, poll and other is good, in Spain it deserves 5*. Our stay was off season in February, looks like this is one of very few hotels open. We had half board and I must say the food is great, actually one of the best I've seen in a hotel. Except scrambled eggs, those vere cooked to death every day :) It is funny, because if the head chef can make all the food very good, it is not so hard to check on the cook who kills the eggs, right? ;) On the other hand, there is cooking station where you can have made like sunny side up eggs.

Overall, 8 out of 10. To make it ten, the scrambled eggs mentioned above and the bed! Omg, this was like the worst ever. Very good is, if the management of the hotel sleeps like 1 or 2 times a month in random hotel rooms, you'll see for yourself. You'll find out that in rooms at first floor (numbers 110X) the music production from below is very loud (yes, it terminates at 22-ish, but if you want to relax at nine . . . ). And I guarantee that you'll be ordering new matresses for hotel after first night.

good breakfast and diner, good pool with nice bar nearby, big rooms with all necessary, all toiletries high quality by Rituals products, very friendly staff, big territory with green grass and pines where you can chill and listen the birds, hotel has a several buildings and all of them looks like a palace :) good public sandy beach ~500 m from the hotel

Not many but: 1. please renew water and Nestle coffee capsule every day 2. glass door in the bath is a very uncomfortable, I guess will be better to simply remove it 3. no good restaurants around the hotel (we was searching in radius 2 km), so better options to take half-board

The Hipotels Hipocampo Palace&Spa Hotel 5* is an excellent hotel with excellent services. Both the interior and the exterior of the hotel are beautiful, made of high-quality materials. The restaurant services (breakfast and dinner buffet; restaurant staff - waitresses, cooks) are excellent; food buffet consists of great variety of meals (for ex., dinner: 8 types of meat directly prepared by the cook + 8-10 buffet main dishes, additionals, app.25 types of salads and different vegetables, fresh fruit, starters, different “cold meals”, great variety of cakes, ice-cream…) with excellent quality and taste. Restaurant staff is very friendly and helpful if needed. Rooms are spacious, modern, beds are very comfortable (we have been accomodated in many hotels by this day, and I have to say beds in this Hipocampo Palace&Spa hotel were the most comfortable hotel beds I have ever slept on👌) Hotel garden is beautiful, pools and sauna are fine. We will definitely come back to this hotel one day by God’s grace!