We had a lovely room with a good size balcony overlooking the pools. There were two beautiful swimming pools with plenty of sunbeds and a bar for drinks. The staff worked hard to ensure that the guests enjoyed their stay, and whilst we didn't take part there were several activities organised each day - for example culinary demonstrations or fitness. The evening entertainment started quite late in the evening and was always in Spanish which could be an issue for some people, however we chose this hotel because we wanted a 'Spanish' holiday so it was absolutely fine for us.

The hotel was right on the edge of the town and other than a supermarket at the end of the road, it was a long walk to any shops or restaurants. The food was fine and the staff worked really hard. Because it was a buffet the food was often cold, there was however a microwave so we tended to use that.

The pools were nice, several pool chairs available, the prices aren't so expensive, good buffet (medium/high level), we can go the the lagoon by foot (don't go in low tide), the rooms were well cleaned.

Our room is in front of the animation stage, with high volume until almost 00:00, so forget to rest before or relax if you want (one of the days we couldn't even talk). They don't give the option to decide if you want a room in front of stage or not. One of the maid, took of one of our cards and "lost it" and she forgot to put 2 towels back (we need to ask to reception). The beds could be a bit more comfy.

The food was amazing!! I’ve traveled to some places and had never stayed in a hotel with so many diversity and quality in this regard, a real banquet! The only thing missing was more red meat options, otherwise it was perfect. In general the reception, room service, bars, pools, etc, was really good. It certainly exceeded our expectations.

The outdoor beds are a bit expensive, not to mention the advertising that is done in the photos but no information about the conditional access, we have to pay €25 to use them

Location was very quiet and tranquil. Staff without fault, were friendly, polite and always helpful. Rooms are extremely comfortable and clean. Food is amazing, such a good selection. Lots was cooked fresh in front of you. Pools were always clean and fresh, with plenty of seats and sun loungers. Food available from the snack bar next to the pool was first class and very reasonably priced. It was lovely that you could get free ice cold water anywhere. Rooms had tea, kettle and mini fridge. Balcony was a good size, we had a lovely view too. Can't wait to go back really We hired the bikes too and rode to local areas; el rompido and pontil, which was great. Local roads were quiet to cycle along and there was a cycle path almost all the way to pontil. The ferry trip across to the peninsular was well worth it, the beach was clean, quiet and breathe-takingly beautiful 😍 the Spanish do like naked sun bathing, so be warned if you're squeamish!!

I would have liked to have had more healthy fitness sessions, they did pool gym, but could they offer yoga or pilates (I'd pay!)

The hotel was excellent. The room was spacious with a lovely balcony and a huge bed. Having a refrigerator that was quiet was great, as was having a kettle to make a nice cup of tea. The meals were amazing with a great variety of food. The staff were very attentive and hard working.

The ambient music played around the pool could be a bit annoying. I would personally enjoy peace and quiet more but that's a personal opinion. The entertainment in the evening could be a bit loud but always finished by midnight.

Fantastic location on the coast. Room simplistic and comfortable. Staff Friendly and efficient. Large property with lovely swimming pools that were sparkling. Canteen really busy and buzzing with hungry guests and the noise of crockery been cleared away. Food regular buffet offering. Water machine on room floor was great .

Nothing really..

the view from the room on the pool and sea. the king size bed and the comfort was amazing. not a lot of people so that was like a private hotel. the Experience staff is amazing also and very friendly.

The fact that we need to scan everything with our phone because everywhere it’s QR code… in holidays we don’t use our phone so maybe put the drinks menu on the Bar and also Pool Bar and the restaurant.

I really liked the outdoor pools and the tennis court was great!

It wasn’t very English friendly because everything was in Spanish, entertainment and games we played all in Spanish. We literally had to watch others to understand the rules of a game. Also the money being charged for towels 10€ each was a joke and if I wanted to get a clean one later more money

* Staff: every single staff member we interacted with in the hotel was nice, polite and very helpful. Hard to find something like this. * Buffet: The variety is big and the quality good. * Installations: the hotel offers plenty of choices and activities within: several swimming pools, bar, spa, gym... * Cleanliness: room cleaning service is very careful

* Weak AC: Rooms receive direct sun after noon and then air conditioning is unable to cool the room so the temperature keeps rising until sunset. * Poor Wifi: inside the room only some areas have acceptable wifi coverage and in the swimming pools there are plenty of areas without any coverage at all. * Noise: For being an adults only place, the staff (although being lovely) makes a lot of effort to make noise in the swimming pool during the day, so if you expect relax and quiet, maybe this is not your place. * Location: moving from the hotel requires using the car, no walking distance activities, specially with the scorching heat of the area in summer.

Great price, spacious rooms, beautiful view, clean, front desk staff nice and helpful. Fun games and events every day.

Very slow wifi, spa staff very rude, staff at the little store rude and made racist comments, one night there was an 'asian themed buffet' and the staff was dressed in 'asian costumes' which was very uncomfortable and tone deaf. Also the front desk staff could have explained more during check in, such as how the meals work, where to get the ferry to the beach etc as it was confusing to figure out on our own. also the gym is different than in the pictures online, its extremely basic and very small. also the only way to get there without a car is a taxi and from huelva its 30-40 euros.