excellent buffet breakfast with a vast array of choices adult only "quiet pool' is great

It can be very busy and very noisy around the main pool as a result of all the activities organised by staff. The area's back from the pool towards the hotel can get quite scruffy and the sunloungers are a bit tired and I need or replacement/repair The hotel has additional charges to use the in-room safe and to park a. Given the price of the rooms this feels like a rip-pff and not what most other hotels of this rating would do. There is no happy-hour drinks price, (which explains why the hotel bar is often empty until very late in the evening The buffet has a great selection but it's repetitiive if you're there for a week

The hotel is clean and the staff are excellent they go above and beyond. Thanks to Emule for the Portugal trip details we had a lovely day on Saturday. The mud flats are a great place for nature lovers where you get to see a variety of Birdlife such as Egrats, Gulls, Turnstone, Whimbrel, Azure Winged Magpies and Hoopoes.

The aircon wasn't great and it was very noisy 2 out of the 7 nights, it wasn't the hotels fault but the bars in the village nearby, when reported to reception they did call the police to look into as that is all they can do.

This is a huge hotel that we visited off season. The terraces of many sun loungers that were empty in October certainly made me sure I wouldn't want to visit in the height of summer season! But for us it was fantastic. The hotel is huge. The pool and surrounding area was lovely. Pool cold so that kept it quiet! Lovely treat on our first night with a gorgeous sunset and free glass of bubbles from the view point - a nice touch! Room was spacious and we had one next door for our kids. Well appointed, had everything we needed. Staff were lovely - spoke many languages and always smiling and happy to help. There was a short walk down to the local village El Rompido that had some nice shops and some nice restaurants that we used all the time. Lovely grounds of the hotel with games for the kids. Got the ferry from the jetty to the beach using the free token that the hotel gave us. Beach was nice, long and empty and worth visiting. Nice bars and sitting out areas to relax. The hotel organised a transfer from Seville to the hotel which was great of them.

There were a few maintenance issues - bannister handrails broken - that could have actually caused a nasty injury. We got a way with it but came close a couple of times. Wouldn't want anyone to have to sue the hotel so hope they get them sorted this winter. We travelled from Seville to El Rompido - this was a long, expensive journey. We then had to get to Lisbon, which was a combination of taxi and bus and hours on the road. This was of our own making - not the fault of the hotel. But realistically, if you don't have a car then this is a tricky hotel to get to. But the location next to El Rompido is lovely.

Pools; breakfast; Staff is really really nice (receptionists; cleaning: animation; breakfast employees, etc 👏👏) Daily boat travel to the beach included; Outdoor shopping center with restaurants; shops and supermarket just next to the hotel; Nice cycle lanes around; One adults only pool 🙏 One kids pool One very large general pool

Hours of the pool: only opens at 11:00 and closes at 20:00; paid parking (10€/day) Close by beaches not very appropriate for children;

After a 10day roadtrip this was our last stop before heading home, This was the perfect place to unwind and rest. The hotel has lovely gardens, various pools and hangout spaces. And some great outdoor activities for kids. We were also able to hire bikes right outside the hotel and enjoy the coastline. The location was wonderful as we could walk to the local village for dinner and the ferry point to catch the boat to the beach, Breakfast had a good selection of food, and the bar had a variety of choices if you weren't in the mood to venture out. It was reasonably priced as well. Staff were helpful and friendly.

Breakfast is served in the main restaurant, given it is a buffet, it is incredibly noisy. Lots of ongoing clanging with various tableware. So would think about how you can improve the acoustics in this area. Our room decor - furniture is a little functional but fine. Our first night we checked in late so had dinner at the bar. We could smell strong smoke as soon as we walked in. I think guests were smoking on the terrace, but it was coming into the indoor areas which we didn't appreciate.

Great hotel, especially with kids. We loved the food, great quality for a buffet. Nice swimming pool, very convenient facilities like the poolbar nearby. And a big applause for the staff, they were excellent. So friendly and helpful. My compliments to the cleaning staff, to keep everything so clean!

I'm allergic to fish, so at the buffet it was not easy to see what food contains fish because it was not always marked. But this is personal, of course. Sometimes we had some noise nuisance from the room next door, but again, this is personal. We have little kids that needed to sleep early.

Very friendly staff in all areas of the hotel, nothing was too much trouble for them. The live music on Monday 19th September 2022 was quite frankly exceptional, an extremely talented female singer with a modern, varied and very well received repertoire.

Room decor is tired and dated. Even a painting of the walls white and floor updating would bring this hotel into the 21st century. Paying for room safe & car parking seems a little petty The live music on Wednesday 21st September 2022 was dire, very dated style "pub singer".

Faro cafe by the pool chicken dips great. Our room was lovely. Plenty of choice for breakfast buffet. All staff friendly and polite. Gardens always immaculate. Easy to get to the town the shops, walking beach , activities. Great views of the sea.

The Internet was not strong. Faro cafe by the swimming pool we had the " special el rompido salad" It had big lumps of lettuce, half and egg, could not see any advacardo, flakes of tuna , 2 bits of tomato !

MY AIRCON COMMENT BELOW IS FOR BOOKING AND THE HOTEL NOT FOR PUBLICATION AS ALL WAS GOOD I AM ONLY TRYING TO HELP THE HOTEL. I DO NOT WANT MY NAME ON ANY PUBLICITY IT WASXA PRIVATE HOLIDAY NOT PART OF BOOKING.COM PUBLICITY One point the aircon was turned to cold only from 3 May so was not possible to warm the bedroom for the hours of very cool weather. Above refers to pay wifi. The wifi was free.

I’ve did enough.

Very welcoming reception and good explanation of facilities. Easy (paid) parking although told of free parking available on street. Given beach towel cards and a free ferry ticket. Lovely views from the very comfortable room. Relaxing atmosphere in the restaurant with a really good food choice .