The hotel location is great and walkable to the historic, central Grenada location. The breakfast was AMAZING, and the best in my entire trip. The beds were comfortable and the bathroom was lovely. The inside of the hotel was beautiful and clean. Great price for a great hotel.

We paid 19 Euros to park for the night, but the parking garage is very conveniently located attached to the hotel, and easily accessed.

The room and the staff were excellent and very friendly. The gastro bar was very good and very good staff.

The food in the buffet was terrible. The selection was poor and nothing was labeled to tell you what it was. We went in there only 30 minutes after it opened and the food was cold we complained to the restaurant manager who dealt with our complaint very well, but the chefs behind the cooking area were very unhelpful one of them even went to the kitchen and brought in a jug of hot sauce and poured it over the meat which is not acceptable or hygienic. We never ate there again and would not recommend it . The food should not be left to stew in trays which were not hot enough it is dangerous. Very poor selection . The cooking show is there to cook fresh for the clients when required and not to save the chefs time.

This hotels ticks all the boxes, the rooms were a generous size, the facilities are great, staff are very helpful, the hotel has a great variety of food including halal options. The location is good away from the hustle and bustle, the main hot spots such as Plaza Nueva is a 5 minutes taxi ride away or if you prefer public transport you can take a bus, the bus stop is a few minutes walk from the hotel. There is also, a shopping mall accross the road, plenty of resturants near by including halal too! .

The indoor and outdoor pool were at opposite ends of the hotel. Spa, area was an additional cost however this also means you have the spa area all to yourself.

The room was very cosy, beds were clean and comfortable (love that they use duvets instead of the usual sheets). Bathroom was also very clean with great warm water and water pressure. Great value for money! We also enjoyed the rooftop tanning beds and the fact that the hotel has many options for indoor activities (spa, gym, pool) for extremely hot days. The staff is also very helpful and helped us book cabs (which arrived really quickly) on a couple of occasions.

The pool was sadly tiny and always really crowded (I guess that's because we were there during the heat wave), so we didn't get to use it. Our room was also not cleaned even though we didn't have the 'do not disturb' sign on, but we didn't mind too much because that only happened once and we were going to check out the next morning. Location is decent (quiet area) but about a 20-30min walk to the city centre, so just keep that in mind if you don't want to walk too much!

Well appointed rooms with an excellent comfortable bed. Very friendly and attentive staff: the airline delivered our lost case and hotel staff called to let us know while we were out, then checked again the next day that we had got it and were happy. Great breakfast in spacious restaurant and a delicious bar snacks menu. The masseuses in the Spa really knew their stuff and administered a robust sports massage!

The pools were small and both were crowded in the afternoons with noisy children. Perhaps make one adults only? I was surprised not to have robes provided in the room.

We enjoyed the range of amenities and services at the hotel. The pool was relaxing, the room was comfortable and the cleaning staff did a great job. We had a spa treatment and that was up to the standard we expected. Whilst not exceptional, the breakfast was serviceable and was convenient and suited our needs.

The hot food at breakfast was mostly just warm. I did appreciate the cook to order omelette , which enabled me to have hot breakfast. We would have appreciated having a kettle with cups so we could easily make a tea or coffee in our room.

The breakfast was lovely, the room was spacious, the staff very friendly and helpful, my daughter was in her wheelchair and the hotel facilities for was fantastic.

There was only one thing i disliked it was the swimming pool the ladder getting into the pool was broken,the left handle was lower than the right therefore i slipped and my leg got caught behind the steps it was very difficult to get released and i did not go into the pool after that then as i bruised my knee,but the pool attended was a great help!!

Lovely bright decor and great cool atmosphere - especially when stepping in out of the very hot sunshine. Aircon in room was also excellent. Staff were very welcoming and facilities good. We really enjoyed cooling dips in the pool. Due to extreme heat, the ‘indoor’ one had the roof retracted so that and the outdoor pool enabled plenty of space for a quiet swim 😊 Good variety available for breakfast.

Nothing really but one small aspect - signage for access to car park could be more prominent for hotel residents to make arrival easier.

Big comfy bed. Clean room. Pillows comfy, quite high, can ask for other sorts in reception. Good water pressure in shower. Underground parking next to hotel. Easy access to ring road, hotel right by roundabout off exit, however traffic noise not intrusive. 10-15 min walk to old town, 30+ min to La Alhambra. Hotel has small gym or join one right next door for longer stays, monthly rates with no minimum subscription period. El Corte Ingles opposite hotel = dept store + supermarket. Pharmacy, petrol station close by. Area felt safe. Very good selection at breakfast. Plesant + helpful staff. Had room cleaned every other day, (did not reqiure every day), v well done. Would consider staying here again if returning to area.

V good selection at buffet (good quality besides fish) however food spread out so missed some items, did not see until later. Food not marked either, except for pork/halal info. No drinks included in price, would be better if water + tea/coffee included in price

The staff was super friendly, the rooms were cleaned every day, and the breakfast was quite good. Our kids really enjoyed the facilities, especially the playing area. Great to have an excellent, nanny playing games with them while we were having dinner.

The swimming pool(s) are way smaller than they look in the photos. The restaurant next to the lobby is ridiculously expensive and very poor quality. Frozen pizza (literally) for 14 Euro was a joke, kid's sandwich was clearly overpriced and hard to swallow... the worst part of our stay. For the rest, we're happy!