Casa Palacio Pilar del Toro is located on Plaza Santa Ana next to the Plaza Nueva. It’s in a fantastic location, with the Cathedral nearby. Approx 20 min walk to the Alhambra, Sacromonte area and the Alcaibin area. Lovely clean room, very comfortable bed and it was very quiet there, slept with the window open. Ideal for a trip to Granada.

The reception isn’t manned, but that wasn’t a problem, there’s a phone number to ring on the door and someone from the sister hotel came over quickly. You also eat breakfast in the sister hotel across the square but it was delicious, buffet style, excellent value for the money.

Beautiful, historic Casa Palacio set on a lovely, bustling square. Perfect location for all this remarkable city has to offer, especially if visiting The Alhambra. Although there are lots of dining and tapas bar options nearby, we would have loved to have been able to dine in the hotel. The bed was very comfortable and our traditionally styled top floor room had floor to ceiling windows with far reaching views of the Albaicin district.

Breakfast only available at sister hotel across the Square. Although the hotel had a beautiful dining central courtyard area with bar and a separate smaller bar, no hotel bar/dining facilities are available at all on Monday and Tuesday, the days we stayed. No tea/coffee making options in room or elsewhere. The fridge kept everything warm. No on site reception for local information, although there is a tourist information office a few steps from the hotel.

Loved the location, right in the old quarter. The staff was personable and friendly. They have parking available if your driving, but getting there was a bit confusing and some of the streets were difficult (lots of tourists and not wide). The room was a nice size, as was the bathroom. The bed was large and comfortable. Shower pressure was strong and the water was hot. The dining room was beautiful, although closed on my visit. Check in was at a sister property a short walk away.

Nothing

My favorite part about the hotel is the location. Absolutely perfect! The room was clean and comfortable and the hotel itself is very quaint and quite lovely.

1) The bathroom light made this whirring noise every time we turned it on. 2) The hair dryer would get overheated and would shut off intermittently. In fairness, I have a lot of hair to blow dry. 3) The staff was sparse, we rarely saw anther person 4) There was no ring tone on the phone in the room and so we couldn't call anyone 5) There was a key pad to lock the bedroom door, which worked well, but we had to punch in the code in order to close the door when we left.

We stayed here before covid and loved it, it feels like you are living in a slice of history. The rooms are around a beautiful covered patio which has the bar/restaurant. The beds have to be the best we have slept in while staying in Andalucia. It is just off Plaza Nueva so it is central but very quiet. The room was dark but that's fine, we were there to sleep. Good bathroom with brand toiletries from Rituals and good towels. You get a code to open the room and hotel door, or you can download an app. We just used the code, it was easy.

You have to go to a sister hotel across the plaza for breakfast. It is cheap at only €5, but by the time we left the hotel and walked across the plaza we went somewhere else that had outdoor seating and views instead.

Very central, everything within easy reach. Loved the quirkiness of the place.

Definitely more of a restaurant than a hotel. Upon arrival we had to wait for staff to be freed up from a very busy wedding reception in the restaurant to check us in, then we had to walk through the same wedding reception in the restaurant with our cases to get to our room. Not complaining though, as I said... we love quirky!

Location of hotel, character of the building - both inside and out, simply furnished but very clean bedroom, well-equipped and very clean bathroom

The shower cubicle leaked, leaving a pool of water on the bathroom floor. It was a bit noisy - both from the internal plumbing (ours and others) and outside in the Plaza but it was very quiet later in the night and we slept well.

Very well located within walking distance of the main areas. Very clean room with good furniture and a great toilet and shower. Very friendly staff and easy to reach out to if needed.

I would not recommend it for light sleepers as there is a lot of noise around at all times, both from outside and inside the place

The place was absolutely stunning. A very old place with a lot of history around. We really loved the hotel and the room. It seems that you are in another era. The location was perfect to walk around the old city and all the public transport close to the hotel. The breakfast was ok, nothing extravagant (very basic). I highly recommend this hotel if you want to have a different experience in Granada. The staff was very helpful and nice when we needed help.

I loved everything!

As former travelagent this Boutique hotel moves to among top three. Genuine, details, atmosphere location.

Very little attendance of staff. It did not bother us and they were only a phone call away, but still a little strange. Though everyone professional and friendly. But somewhat empty , again mentioned from a former travel agent who has reviewed many facilities.