3,582 reviews
From
$168Leon Y Castillo, 227, Las Palmas De Gran Canaria, 35005, Spain
3,582 reviews
1/28
From
$168Outdoor swimming pool
Free wifi
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Welcome to the luxurious Santa Catalina, a Royal Hideaway Hotel in Las Palmas de Gran Canaria, Spain. This 5-star hotel offers a stunning garden view and is located just 1.7mi from the city center. With 3582 reviews, it's a traveler favorite, and you can book your stay starting from $168 per night.
Enjoy a range of amenities during your stay, including free WiFi, a pet-friendly policy, and a free outdoor swimming pool. Indulge in a relaxing spa experience or work up a sweat in the fitness center, both available for free. If you're looking to explore the area, take advantage of the shuttle service and beach umbrellas. In addition, the hotel offers a 24-hour front desk, room service, and a restaurant serving delicious meals.
Conveniently located at León y Castillo, 227, this hotel provides easy access to the city's attractions and stunning beaches. Immerse yourself in the beauty of Las Palmas de Gran Canaria and experience true luxury at the Santa Catalina, a Royal Hideaway Hotel.
After lounging by the outdoor pool, indulge in a delightful dining experience at Santa Catalina's on-site restaurants. For an exquisite meal, head to Poemas, by Hermanos Padrón, a gourmet restaurant with a Michelin star, offering traditional and romantic ambiances. Alternatively, feast on local cuisine at Muxgo, by Borja Marrero, also a Michelin star restaurant with modern and romantic ambiances. For spectacular views and fabulous drinks, visit Alis Rooftop Bar, providing VIP service for Junior Suite and Suite guests from 10:00 to 17:00 and open to the public from 17:00 to 01:00. (Please note that Alis Rooftop Bar is closed on Mondays and Tuesdays.)
Santa Catalina, a Royal Hideaway Hotel, accepts a variety of payment methods, including cash, Diners Club, Visa, American Express, Mastercard, and Maestro. Therefore, guests have the flexibility to choose the payment option that suits them best, making their stay hassle-free.
Featuring an array of luxurious room types, including Junior Suites, Deluxe Double Rooms, and Superior Deluxe accommodations, Santa Catalina caters to every traveler's needs. These rooms provide comfortable stays in spacious settings, ensuring a relaxing experience for all. Whether you're seeking an intimate escape or a deluxe suite, Santa Catalina offers an unforgettable stay in Las Palmas de Gran Canaria.
Closest airports
Gran Canaria Airport
13.3miTenerife North Airport
61miOutdoor swimming pool
Free wifi
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Garden view
Elevator
Room service
Restaurant
Terrace
Garden
View
Wheelchair accessible
Bathtub
Upper floors accessible by elevator
Free toiletries
Balcony
Private Bathroom
Standard, 2 Single
Wheelchair accessible
x6
+
x3
More details
Standard includes 2 single beds 80-130 width plus bathrobes and slippers and is Wheelchair-accessible.
Run Of House
x10
+
x6
More details
Room Run Of House
Show 4 photos
Deluxe
260 sqft
Minibar
Flat-screen TV
Wheelchair accessible
+
More details
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as garden views.
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Junior Suite, 2 Twin
2 Twin Beds
325 sqft
Garden view
City view
Private Bathroom
Minibar
More details
Indulge in the Junior Suite, a 323 sqft oasis with twin beds, air conditioning, and a tranquil garden view. Perfect for a peaceful retreat for 2 adults, with free toiletries and a private bathroom.
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Deluxe Superior, King
1 King Size Bed
260 sqft
Balcony
Minibar
Fitness center
x4
+
x3
More details
Deluxe Superior is 258 square feet and includes either a king-size bed 150-183 width or 2 single beds 80-130 width plus balcony.
Show 4 photos
Deluxe, King
1 King Size Bed
250 sqft
Minibar
Fitness center
Wheelchair accessible
x4
+
x3
More details
Deluxe is 248 square feet and includes either a king-size bed 150-183 width or 2 single beds 80-130 width and is Wheelchair-accessible with a Disability-friendly bathroom.
Deluxe Family
1 King Size Bed
Balcony
Wifi
x4
+
More details
Show 4 photos
Suite
430 sqft
Spa tub
Outdoor swimming pool
Free wifi
Minibar
+
More details
This spacious, air-conditioned suite has classic décor, ceiling fan, tea and coffee making facilities, safe and living room with area flat-screen satellite TV. The bathroom features a shower, bathtub and premium toiletries. Free WiFi is provided. This room includes VIP Service (Adults Only): - Exclusive access to rooftop infinity pool with pool concierge service at Alis Bar; - Access to hydrotherapy circuit; - Luxury toiletries; - Pampering menu (additional charge).
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Premium Junior Suite
1 King Size Bed
Spa tub
Balcony
Free wifi
Outdoor swimming pool
+
More details
Show 4 photos
Deluxe, Queen/Twin
1 Queen Size Bed
2 Twin Beds
260 sqft
Garden view
City view
Private Bathroom
Minibar
More details
Relax in our spacious Deluxe Double Room with a Queen size bed and twin beds, offering a garden view and air conditioning. Suitable for 2 adults, with no smoking allowed. Enjoy the comfort of a private bathroom and free toiletries.
Standard Room
x6
+
x3
More details
Show 4 photos
Junior Suite Premium
1 King Size Bed
345 sqft
Garden view
City view
Private Bathroom
Balcony
+
More details
Indulge in our Junior Suite Premium, offering a spacious 344 sqft with a king size bed, a private balcony with garden view, and a relaxing bathtub. Perfect for a luxurious retreat for 2 adults.
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Junior Suite Deluxe, Queen
1 Queen Size Bed
345 sqft
Garden view
City view
Private Bathroom
Balcony
More details
Unwind in our spacious 344 sqft Deluxe Junior Suite offering a queen size bed, air conditioning, and a charming garden view. Enjoy the private balcony and free toiletries, perfect for a luxurious retreat for two.
Junior Suite, King
1 King Size Bed
+
More details
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Deluxe Suite
1 King Size Bed
485 sqft
Garden view
City view
Private Bathroom
Bathtub
+
More details
Suite Deluxe
Show 5 photos
Junior Suite Deluxe
1 King Size Bed
345 sqft
Spa tub
Balcony
Outdoor swimming pool
Minibar
+
More details
This suite's standout features are the pool with a view, hot tub and sauna. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony with garden views, this suite also offers a mini-bar and a flat-screen TV with satellite channels. The unit offers 1 bed.
Show 11 photos
Royal Suite
1 King Size Bed
525 sqft
Minibar
x8
+
x5
More details
Royal Suite is 527 square feet and includes a king-size bed 150-183 width plus living room and tea and coffee making facilities .
Show 4 photos
Deluxe Superior, King/Twin
1 King Size Bed
2 Twin Beds
260 sqft
Garden view
City view
Private Bathroom
Balcony
More details
Experience luxury in our Superior Deluxe room with a king size bed, twin beds, garden view, and a private balcony. Enjoy the spacious 258 sqft room with air conditioning, bathtub, and free toiletries for a comfortable stay.
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Suite, 2 Twin
2 Twin Beds
430 sqft
Garden view
City view
Private Bathroom
Bathtub
x3
More details
Indulge in spacious 431 sqft suite with garden view, twin beds, bathtub, and free toiletries. Perfect for 3 adults, non-smoking, and accessible by elevator.
Suite, King
1 King Size Bed
+
More details
Junior Suite Deluxe, King
1 King Size Bed
+
More details
Show 4 photos
Junior Suite
1 King Size Bed
325 sqft
Minibar
Fitness center
+
More details
Junior Suite is 323 square feet and includes a king-size bed 150-183 width plus tea and coffee making facilities , bathrobes, and slippers.
Economy
x10
+
x6
More details
Room Economy
Show 4 photos
Deluxe Superior
Balcony
Wifi
+
More details
Deluxe Superior
Suite Presidential
x8
+
x5
More details
Suite Presidential
Show 2 photos
Suite Premium
Wheelchair accessible
More details
Suite Premium includes bathrobes and slippers and is Wheelchair-accessible.
Deluxe, Single
More details
Premium
x6
+
x3
More details
Deluxe Superior, Single
More details
Suite Luxury
x8
+
x5
More details
Standard, Single
More details
Junior Suite Standard
+
More details
9.1
3,582 reviewsFrom
$168Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
James
9.1
9.1
The rooms are excellent, particularly the bathroom. Double basins, private toilet, and Gold Medal winner!: the shower. We had a balcony room; well worth the extra cost. The breakfast buffet is excellent. 1890 restaurant is very good for dinner. Both have large outdoor terraces, lovely in fine weather as it was when we stayed. The outdoor pool and lounging area is marvellous, and very well managed, with towels provided, and showers. The hotel is in the middle of a park, which gives it a great sense of calm and exclusivity. But all areas of Las Palmas are within easy reach by taxi or by foot.
Be careful in the pool! It is saltwater, which is lovely, but take care getting in and out, as the pool has dark, sharp edges, which can spring an unwelcome surprise. Also, dry your feet or put on flip flops to walk back to your recliner - the paving slabs are very slippery when wet.
🇸🇪
Cecilia
10
10
A beautiful hotel, very sophisticated. Just as luxury as you could expect. All the staff were so nice and service minded. Especially the man and life guard at the pool!! he was so friendly and helpful. The breakfast was lovely. The whole environment wonderful. we would love to come back.
The location is between Las Canteras beach and promenade and the old town Vegueta. So it’s not so much other things to do in the surrounding. But it is easy to take a taxi or the bus.
🇩🇪
Steliyana
8.2
8.2
The building and the story of the hotel are really impressive. The whole personal was extremely kind and always ready to help. The breakfast was nice but when you stay longer you wish there to be something new or different from time to time.
Reading the comments we thought the hotel has a top location. For our needs that was not the case. You need a car if you want to go at all somewhere, because near to you there is basically only a few restaurants..2 of them in the hotel. Beside it was quite annoying that not everyone is able to go to rooftop swimming Pool even if you are ready to pay extra for one visit. This VIP Service (also on breakfast) was kind of annoying for us because it felt like we are a second class guests. To pay for five stars hotel & deluxe room and than to have to pay even more for some basics like access to a „special“ swimming pool or to warm pool and sauna is kind of strange for me. That’s why even after our good experience at the hotel, next time we will book another one. For us it was not worth it.
🇬🇧
Laura
10
10
Out of this world!! They made me feel so welcome, secure and celebrated as a solo traveller. I was there for my birthday and they even gave me a special gift. This is a proper 5 star hotel, I even had the pleasure of joining an Indian wedding when I was there! Location is fantastic. Taxis are great and priced well and will take you to the Cathedral/beach. It is right on the grounds of a fabulous park also.
Nothing
🇮🇪
Adrian
10
10
I have been fortunate through the years to have stayed in some great hotels and would place Santa Catalina in my 'Top 3' , along with Ashford Castle, Cong, Co. Mayo and Claridges, London; a truly exceptional hotel. From the staff, to the building itself, to the room and facilities; faultless. I have to include a special mention for George, the lifeguard at the garden-level pool; great guy who never stopped working, looking after the every need of the guests; nothing was too much trouble. And also Rosanne and Adriano at the front desk; a fantastic front-of-house team and introduction to the hotel. I would rate the stay 11/10! Great week!!
I can't find any fault. In order to ensure high water quality, the pool is well-chlorinated so bring the goggles!
🇦🇹
Deniz
9.1
9.1
Very clean and comfortable hotel. Historic building but yet feels very fresh and modern. Good location central but feels very calm. The pools salty water is amazing. Wellness circuit was really relaxing. Everyone was friendly. Honeymoon gift was very kind as well.
From a hotel this size and class i would not expect to see that the parking was an additional cost of 20€ per day. I was also a bit disappointed by the opening hours of the pool. There is almost no way you can take swim before breakfast. After breakfast swim would mean you can start your day earliest at noon. I also did not like the fact that the rooftop pool was reserved for the vip only. It looked like it is part of the experience on booking.com The comfort and the beauty of this experience should not be shadowed by these limiting.
🇬🇧
Roberto
9.1
9.1
I booked superior deluxe facing towards old Town. perfect size room with a large private balcony facing away from sound. loved the bathroom and very comfortable bed. the main pool, gym and spa (€15) is relaxing and great size. staff is very friendly. the roof top evening bar is great and brings a trendy crowd. breakfast is excellent in beautiful setting. room service staff very friendly and professional.
when I booked it seemed like the roof pool could be used but it’s only for rooms graded above superior deluxe. I have stayed in many 5 stars around the world and never been excluded to a pool. surprised you can’t book a time slot at least like with the spa!! plus the superior delux room has a balcony facing the side I checked out the room graded above and I prefer superior delux with its private balcony. so being able to book a roof pool slot during my 10 days stay would have been much appreciated and enjoyed and I would have lunch and drinks at the pool bar. staff was very friendly but not great on recommending trendy bars and restaurants in Las Palmas. would have expected better Las Palmas knowledge by staff at a 5 star hotel.
🇨🇭
Alessandro
8.2
8.2
pool, bar and Restaurant employees
check-in unpractical and not good explanation of services and structure if you tell somebody that you will take the luggage to the room this should happened before 1 hour and 1 call with the answer “you don’t worry is taken care”: I picked up the luggage myself which wasn’t a problem if not”…please let us take it to your room”. a bit to dark overall
🇬🇧
Rachel
8.2
8.2
It is a beautiful, opulent hotel. The staff are extremely attentive and polite. The room was gorgeous (standard double) - well planned, and lovely to have bath robes and slippers provided.
We were not allowed to use the roof top bar yet it is listed on booking.com as one of the facilities for everyone. The hotel is quite a long way from the centre of town, and also the old town. It was not explained to us when we arrived that the hotel guide was accessible only by using the QR codes (one on the bathroom mirror) so we felt a bit stranded when we first got to our room. There sounded like building works going on all through the night on Sunday, including reversing lorries! Timings: the staff did not tell us the correct time for the downstairs pool to be open; I wonder if it was lost through translation because of using the 24 hour clock, so 1800 hours means 6pm but on the phone I was told 8pm, as were other people. AND why do both the pools close so early?
🇬🇧
Anthony
10
10
Luxurious and very comfortable. Everything you expect from a 5-star hotel. The staff and hotel manager went out of their way to make our stay fantastic. It coincided with my son's birthday, and they provided cake and balloons, as I requested, and the hotel manager delivered a box of chocolates to our room as an additional present. The wi-fi was also excellent. The service at the pool was excellent as well.
The swimming pool was salt water, so the kids didn't enjoy it that as much, but still had fun.
Attractions
Calle Triana
1.3miSanta Catalina Park (Parque de Santa Catalina)
1.4miTeatro Pérez Galdós
1.5miColumbus House (Casa de Colón)
1.6miCatedral de Santa Ana
1.6miPoema del Mar Aquarium
1.6miJardín Botánico Canario Viera y Clavijo
1.6miMercado del Puerto
1.8miVegueta
1.9miBandama Caldera (Caldera de Bandama)
6.3miRoque Nublo
15.5miCocodrilo Park Zoo
16.4miSioux City Park
23.1miAqualand Maspalomas
26miEnglish Beach (Playa del Inglés)
26.7miAttractions
Calle Triana
1.3miSanta Catalina Park (Parque de Santa Catalina)
1.4miTeatro Pérez Galdós
1.5miColumbus House (Casa de Colón)
1.6miCatedral de Santa Ana
1.6miPoema del Mar Aquarium
1.6miJardín Botánico Canario Viera y Clavijo
1.6miMercado del Puerto
1.8miVegueta
1.9miBandama Caldera (Caldera de Bandama)
6.3miRoque Nublo
15.5miCocodrilo Park Zoo
16.4miSioux City Park
23.1miAqualand Maspalomas
26miEnglish Beach (Playa del Inglés)
26.7miAirports
Gran Canaria Airport
13.3miTenerife North Airport
61miPoemas, by Hermanos Padrón (Restaurante Gourmet con estrella Michelín)
Ambiances
Traditional•RomanticMuxgo, by Borja Marrero (Restaurante sostenible con estrella verde Michelín)
Cuisines
LocalAmbiances
Modern•RomanticLocation
OutdoorAge restrictions
Adults onlyAvailability
All seasonOutdoor swimming pool
Free wifi
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Garden view
Elevator
Room service
Restaurant
Terrace
Garden
View
Wheelchair accessible
Bathtub
Upper floors accessible by elevator
Free toiletries
Balcony
Private Bathroom
Accessibility
Bathroom emergency cord
Entire unit wheelchair accessible
Lowered sink
Raised toilet
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Coffee house on site
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Tour desk
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Living Area
Sitting area
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Terrace
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Fan
Iron
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Fitness
Fitness center
Locker rooms
Massage
Outdoor swimming pool
Sauna
Solarium
Spa
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Garden view
View
From
$168Check-in
From 14:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Public parking is available on site (reservation is not possible) and costs EUR 20 per day.
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Diners Club,
Visa,
American Express,
Mastercard,
Maestro,
Cash only
This property accepts cash.
When are the check-in and check-out times for Santa Catalina, a Royal Hideaway Hotel?
For those planning to reside at Santa Catalina, a Royal Hideaway Hotel, the doors open for check-in at 02:00 PM and it's time to say goodbye by 12:00 PM.
Does Santa Catalina, a Royal Hideaway Hotel come with parking?
Yes, parking is available on site at Santa Catalina, a Royal Hideaway Hotel for €20 per day. The parking is public and reservations are not possible.
How much does a stay at Santa Catalina, a Royal Hideaway Hotel cost?
The base price for Santa Catalina, a Royal Hideaway Hotel starts at $168. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
What types of rooms does Santa Catalina, a Royal Hideaway Hotel offer?
The hotel offers a variety of rooms including Junior Suites, Deluxe Double Rooms, Junior Suite Premiums, Deluxe Junior Suites, Deluxe Suites, Superior Deluxe rooms, and Suites. The occupancy ranges from 2 adults to 3 adults per room. Smoking is not allowed in any of the rooms. Bed sizes vary and include Queen, King, and Twin beds, while room sizes range from 258 sqft to 484 sqft.
Which amenities can guests enjoy at Santa Catalina, a Royal Hideaway Hotel?
At Santa Catalina, a Royal Hideaway Hotel, guests can indulge in leisure activities during their stay. They can enjoy a dip in the outdoor swimming pool, complete with beach umbrellas and loungers for relaxation. For those seeking culinary experiences, the hotel offers a variety of dining options like Doramas, Poemas by Hermanos Padrón, 1890 La Bodeguita, and Muxgo by Borja Marrero, serving local and gourmet cuisine in diverse ambiences. Additionally, the Alis Rooftop Bar provides VIP service for select room categories and cocktail service for all adult guests.
Moreover, the hotel's amenities include a fitness center, spa, hot tub, and sauna, ensuring that guests have ample opportunities for relaxation and wellness. The hotel also offers services such as babysitting, airport shuttle, and 24-hour front desk for added convenience, making it an ideal destination for a leisurely and comfortable stay.
Is there a swimming pool at Santa Catalina, a Royal Hideaway Hotel?
The Santa Catalina, a Royal Hideaway Hotel, has an outdoor pool available year-round. This pool is exclusively for adults, as there are age restrictions in place.
Are there restaurants located within Santa Catalina, a Royal Hideaway Hotel?
The hotel has several on-site restaurants, including Doramas, Poemas by Hermanos Padrón, 1890 La Bodeguita, and Muxgo by Borja Marrero. Additionally, there is Alis Rooftop Bar which offers VIP service for Junior Suite and Suite categories, and is open to the public for cocktail service from 17:00 to 01:00. The restaurants feature a range of ambiances from traditional and romantic to modern, and offer cuisines including local specialties.
Are both cash and credit cards valid payment options at Santa Catalina, a Royal Hideaway Hotel?
Yes, both cash and credit cards are valid payment options at Santa Catalina, a Royal Hideaway Hotel. The hotel accepts cash as well as major credit cards including Diners Club, Visa, American Express, Mastercard, and Maestro.
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