The team was honestly amazing. The moment I stepped in, José planned my whole trip for me. He gave me all the best food spots and must sees for my trip, which made me feel so comfortable and at ease. The team helped me whenever I got lost or needed some butter for a baguettina at 11pm. The hotel is filled with music (I love the eye of the tiger track that plays on the way to the gym 😂). The room was gorgeous! Facilities were great and I really appreciated them accommodating a massive bed for just myself. Only thing about the room was that there was an "interesting" smell as you enter the room but nowhere else in the room. I might just be super sensitive to smells but I couldn't quite place the smell, I just knew I didn't love it. Also when tidying the room, sometimes things weren't put away like the steamer or tucking the chair in (this is me being really nitpicky but just something I noticed). Also, I didn't looove the room service food options and would love some more options on there! The location was great in terms of how close you are to two stations which have both metro and normal trains. José again made me a VERY detailed map of everything! To get into Sol (main city centre), it's about 25 mins by metro or 10 mins by normal train. I also explored some of the closer stations so those weren't too far obviously. Depending on how close you want to be to city centre, this may not be the best hotel for you. But I loved the distance and the mini commute as I was able to see more of the town. Overall, I would definitely recommend this hotel to solo travellers, couples and families.

Everything! It is now my favorite in Madrid. Having the lobby restaurant/bar from 1 pm till midnight is a big plus! It is clean housekeeping is 10/10. The bed is very comfortable and A/C is really cold. I booked the room with the terrace, it is a large terrace and great for smokers. The hotel is very quiet despite the Chamartin train station is close but the windows are sealed. The staff is good as well. The location is in a quiet area away from the noise of the downtown, however, two metro stations (one of them is a major train station for regional and suburban trains). The airport is 15 mins away. Really it is a great hotel.

The only thing missing is the bidet :( ans that is why I gave it 9. Otherwise, it is a 10/10 hotel. لا يوجد شطاف .. الفندق 10/10 بس هذا عيبه الوحيد

We had a lovely stay and the room was huge, beds were super comfy and the pillows were divine. bottled water each day was delivered to the room and the food was cooked to perfection and the breakfast array was top class. super location only 5 minutes walk from Chamartin with it's transport links on high speed train and metro etc

if i had anything negative it would be that i think the bar area was a little too public and would be better placed seperately on the right hand side of the foyer area to leave the foyer for casual meetings or afternoon tea/coffee or to read a book as sitting outside was not an option with the weather at this time of year in March. only a suggestion really rather than a negative.

Outstanding service provided by the housekeeping staff, particularly the lady responsible for the 7th floor (721). She was incredibly helpful and reliable, ensuring that my room was always impeccably clean and well-organized. Her attention to detail and dedication to her work should not get unnoticed. Upon arrival, I was pleased to find that the room was perfectly prepared, with a crib already set up for my baby. Additionally, the breakfasts at Barcelo Imagine were very good, offering a wide variety of options to start the day.

The guy checking the cleanliness of the rooms entered the room without knocking, without warning, as if he was entering his own room - this should not happen, very uncomfortable situation. Poor communication between reception and restaurant - twice they claimed that we didn't have breakfast, even though we had paid for it, and each time we had to wait for someone to call and confirm that it had been already paid.

Everything! It is now my favorite in Madrid. Having the lobby restaurant/bar from 1 pm till midnight is a big plus! It is clean housekeeping is 10/10. The bed is very comfortable and A/C is really cold. I booked the room with the terrace, it is a large terrace and great for smokers. The hotel is very quiet despite the Chamartin train station is close but the windows are sealed. The staff is good as well. The location is in a quiet area away from the noise of the downtown, however, two metro stations (one of them is a major train station for regional and suburban trains). The airport is 15 mins away. Really it is a great hotel.

The only thing missing is the bidet :( ans that is why I gave it 9. Otherwise, it is a 10/10 hotel. لا يوجد شطاف .. الفندق 10/10 بس هذا عيبه الوحيد

The hotel has a whimsical music motif throughout, themed lifts like Rock and Roll, or Jazz, we stayed on the Flamenco floor, a portrait of Lola Flores greeting you. Private lounges are named The Cavern, or Rolling Stones, the meeting rooms, Prince or Jackson. Guitars and albums covers are scattered around on the walls. As we were leaving, the manager came over to us to ask us about our stay. It was a lovely touch, which highlights the quality of service and attention that we received in our short stay. Our room was spacious, the bed with a variety of pillows was very comfortable. Breakfast was good, with gluten-free options available. Location was idea, being beside both long distance trains and metro. Highly recommend it!

The hotel is lovely with a welcoming atmosphere as soon as you arrive. It was clean and the food and drink were great. Staff were friendly and willing to help at any opportunity. Great location with taxi rank right outside hotel and train station 5 min walk. 20 mins easy walk to Santiago Bernabéu stadium.

The hotel has a sauna room which we booked and used twice. However the shower room was next door which was slightly strange. The room also had not water facilities for drinking. A wee water fridge would support this experience significantly.

I loved the layout and of the hotel, it simple stunning, décor is to die for ,hotel smelt amazing and is exceptionally clean. The staff were amazing , accommodating and extremely helpful. Proximity to Chamartín station is walking distance, less the 8 minutes walk, perfect connection from the airport T4 train( 3.10 Euro) no need to take a taxi. Everything or everywhere you will need to go from that location is about 20mins via car . The food at the hotel was also very delicious and is well recommended. I will definitely be returning.

I think the breakfast price could have been a little better competitive on price as 25Euro per person is a little pricey especially if you are staying for a few nights and its a couple.

Excellent staff and front desk. Very helpful and friendly. The rooms were great with super comfortable beds. This is close to the business district and IE business school. So it makes sense to stay here if your work is in that area. City center isn’t far and it’s quite easy to get cabs but each trip is about 18-20 euros. So keep that in mind. Breakfast was great with a big spread. Vegetarian options lacked creativity and were quite basic. Has a great vibe and is a very good hotel overall. Slightly on the expensive side.

It’s a quirky, music themed hotel, a little different to the typical corporate hotels. The staff were very friendly and helpful. The beds are very very very comfortable, and the rooms very quiet. Great shower, comfortable armchairs and desk in the room. The lobby is very cozy with some relatively private areas to hang out.

The only thing I would improve is the addition of a coffee maker in the room. there is a kettle so we could make instant coffee so all is not lost! The website also mentions free parking but when there we discovered it’s not the case.