The hostel is really nice! Highly recommended to stay there with friends. Nice environment, architecture and great staff.

The windows cannot be opened in the room. The room gets very humid and the AC isn’t enough so it can get a bit smelly.

Staff were superb. I remembered Oskar from last time I stayed there. They were very prepared to help immediately with anything I asked.

Well the power went out in our room and the desk manager immediately tried from the in-room circuits to repair, but it seemed like it was the main building electric panel which needed care, so maintenance was called and it was repaired well within the same day. As we left, the toilet door seemed to lock itself from the inside, so we used the outside one. It may happen sometimes based on the design of the lock being moved by gravity.

it was a great atmosphere and good room

would have been nice to have more hangers and a full length mirror in the room. also it is easy to accidentally flood the room with the shower if it is angled wrong

location is superb, also the modern digital style, cool design, and the enviroment-friendly narration. reception service very friendly. there are also activities and shows, nice! we chose a room with a private tarasse, and it was really great.

we took superior room with the tarasse for a special birthday occasion. i understand the hostel concept but for the price of this room, quite high, i would expect some mini refrigerator or ice machine on the room. couldn´t have cold water or coke at night. there was unpleasent incident about the buffe-breakfast. my friend wanted to have one for his birthday, i didn´t want to eat due to some health conditions. but we were demended to pay 2 breakfests or denied the entrance. i understand buffe concept can be misused, but some trust should be expected. we were serious customers paying quite high price for superior room.

The hostel is very nice and full of every service: air conditioning and lockers in the room, toilet separated from the shower both located in the room, rooftop, small kitchen, restaurant and pub. The staff is young, super friendly and helpful. The location is in the cozy neighborhood of Malasana and only 15-20 minute walk from Puerta del Sol. Metro stations of Tribunal is just behind the corner and the area is well served by supermarkets. Definitely recommended!

Nothing to improve, just the expectation that it was more a party hostel, whereas it looked a bit more like a family-oriented hostel, but maybe it was just the period of the year (August)

this location is the best! there are a lot of cafe and restaurant near this location and very close to Granvia street. there are high quality bar and restaurant in the base floor and open in the night. public area is clean and good condition security is good

saturday and sunday is busy and loadly sound in bar and restaurant area public toilet in the basement its not clean. wifi its not good for me, slow slow slow brekfast buffet its not have quality! better eat in the another cafe or restaurant!

Amazing Responsive staff, nice quality bed. The bed are placed in a way that others wont disturb you. I like the ambiance of the hostel. If you are someone who is looking for an hostel to stay and be generally safe, and having some opportunity to enjoy, while.not paying enormous prices, i would definitely recommend. Also staff helped me to find places to visit and explained me a lot of stuff i didnt know.

This is more like what to not expect list instead of what i didnt like. It is not a 5 star hotel. You might get some noises to your rooms so if you cant sleep with noises it might be a bad experience. The rooms are a bit small(if you want to spend most of the time in the rooms, otherwise enough for basic needs and not feeling others in your shoulders) Still veeery good tho.

I only stayed one night as I was on the way to Barcelona however this was a little gem of a hostel and I almost felt sorry to not be staying longer. Great layout of room, code for door so you don't have to carry a card or keys, super comfy beds, clean showers and sinks etc. Neighbourhood appears really cute + was close to shops, supermarkets etc. Fairly easy to get to on the train from the airport.

The service at the restaurant next door to your hostel (which appears to be affiliated with the hostel). I went there for dinner and felt the food and service was super terrible. Green potatoes used to make chips (health hazard), vegetable burger that looked exactly like meat, rude patrons in the restaurant and staff who just ignore you repeatedly when you are trying to get service. I wouldn't recommend going there.

The setup here is really nice. I've stayed here twice, and will continue to stay at this hostel. It's easy to meet people here, the lobby is great, as is the bar, food is excellent (lunch and dinner; breakfast is ok), rooms cleaned daily, and it's directly next to the Metro, and the Madrid History Museum, which is free, and honestly, my favorite museum in Madrid (and I visited the Golden Triangle).

The location is further out than some might like, but the Metro is so close, I didn't see this as a real problem.

The room is neat and clean, and the decoration style is also very beautiful. It's great that the staff cleans the room every day. And It's close to the city centre, so it's convenient to do whatever you want. This is my first time to come to Spain. 😊As a person who is not very good at Spanish and English, everyone I met here is very friendly. The reception staff is very positive and warm, and the attitude of the cleaning staff is also very good. Even the roommates I met are very friendly! I am very lucky and very grateful! I will always remember this experience.