The hotel offers a comfortable stay with clean and spacious rooms. The location is convenient, situated close to public transportation. Staff members are friendly and helpful, ensuring a pleasant experience for guests. Although the amenities are basic, they suffice for a satisfactory stay. Overall, it's a decent option for travelers seeking affordable accommodation without compromising on comfort.

The hotel requested my credit card number supposedly to ensure coverage for any damages or incidentals, which seemed unusual to me. When I declined, I was informed that a 50EUR cash deposit was required, something I haven't encountered at other hotels. This unexpected request was a minor inconvenience in an otherwise pleasant stay. Despite this, the room was comfortable and the staff courteous. However, it would have been better if the hotel had informed guests about such policies in advance to avoid any surprises.

Everything!!!!! Stuff was sooo kind and helpful, especially those guys working on breakfast serving. Our room (413) was PERFECTLY CLEAN EVERYDAY, NOT EVEN A SMALL DUST WAS IN THE ROOM ANYTIME. It was soooooo comfortable and we reccomend this hotel to everyone. We payed for the breakfast because we didnt book accomodation with it, and the offer was great. Basicly all you eat for breakfast usually at home (eggs, saussages, bacon, few bread types, salads, cheese, yogurt, muslie.......). Receptionist are very nice, helpful, they left our luggage in hotel storage for all day since our flight was late at night. Location is FANTASTIC! Safe, clean, a lot of bars around, pharmacy on the corner, grocery store also. Only 2 minutes walking distance from metro station which conects you with city centre.

Elevator (lift). It is veeery small , only for 3 people. A little bit noicy because of bad isolation, but it didnt bother us at all because we are heavy sleepers 🤣

The location was excellent with plenty of bars, cafes and restaurants nearby. It was a pleasant walk into the centre of the city and apparently very easy by public transport but we didn’t use it. The staff were brilliant and went over and above to help. Antonio made some phone calls on my behalf and helped reunite me with a pair of shoes that I’d bought and accidentally left in another shop in the centre!

We were surprised that there was no safe, no fridge and no tea and coffee making facilities. The latter is not so important but with temperatures up in the high 30s low 40s a mini fridge to keep drinks cold would have been good. It was quite noisy, the cleaner in the room opposite sounded like she was cleaning in our room!

The room had a little balcony, which was lovely in the evening. There was a little desk too. The room was small - suitable for one person. The single bed mattress was very comfortable and everything was clean. Despite being a single room, the bed had two pillows, which was a big plus for me. The room seemed to have good soundproofing, as I could hear a distant party with people belly laughing, but inside the room with the fan running, this was not an issue at all. The receptionist came to the door to make sure my wake-up call had been received properly, as the phone didn't work properly.

The phone didn't work properly. The distance between toilet and shower cabin was quite narrow. Only one electrical outlet by the bed, which was occupied by the hotel phone. One more for the mobile phone charger would be useful. It would be a nice touch with a tissue box on the bathroom shelf for make-up removal.

The rooms were clean and comfortable. We paid 15 euros extra for all 4 days for a room with a balcony, which meant we got a quiet end room . Well worth the price. Our rooms were cleaned daily. We did not order breakfast, so I can not give an opinion about that. The hotel is near public transport and it was easy to get around Madrid from there. We were very happy with our decision to stay at this hotel.

From the bathroom we could hear the people in the room next door. As it was just from the bathroom it didn't bother us too much

Location - great for Metro. 200m. Straight to centre. Safe area. Good quality restaurants and bars on same street. Room and bathroom are modern and clean. Staff are great.

Breakfast has good choice, but quality needs attention. Coffee machine really needs a definite upgrade. It is really poor and the staff know now. (Good coffee in the morning is so important. Right?) But then I think they charge at only €10 for breakfast so not a deal breaker. So don't dismiss the hotel for this.

Location superb as it was a 3 minute walk to where family have an apartment. Also only a 5 min walk to the Metro. Room adequate for our needs, had everything we wanted. We could work from there when necessary as the room had a desk and the wifi was good. Bedding was clean and it was nice to have both a sheet and a duvet. Pillows were comfy too. Shower was good and powerful.

I found the bed a little firm but, as it was hot, I laid on the duvet for extra padding and just had a sheet to cover me which worked much better. On the last night we could hear people/TV in another room but not enough that it was a problem.

The staff was incredibly kind and supportive, and the location was absolutely perfect - right in the center of Madrid. It was so convenient to hop on a bus or metro to visit all the main tourist attractions in the city. The room was so spacious and comfortable.

If you travel with big luggage from the airport, arriving at the hotel by taxi is best because the nearest station does not have an elevator or electric stairs.

7 minute walk to the Wizink centre so perfecto for my concert. Also 3 minute walk from the Manuel Becerra metro station. The room was very comfortable, spacious, clean, private and quiet at night for a good sleep. Plenty of restaurants in the area and 25 minute walk from El Retiro park and la Puerta de Alcalá.

It’s a tiny bit dated and the breakfast was very poor so don’t recommend eating there. The room is basic but over all kept clean and comfortable. It is perfect for a quick stop.

Location is good, accesable with metro to everywhere. Also it is in a elite neighbourhoud with nice restraunts and shops. It is away from trouist crowds but easly can be reached to main atractions even on foot. Staff was very nice and helpful. Room was very clean

Rooms are smaller than pictures. Lobi was very small. Neighbours in the next room was very noisy.