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9.2

780 reviews

Relais & Châteaux Heritage Hotel

Relais & Châteaux Heritage Hotel

Calle De Diego De León, 43, Madrid, 28006, Spain

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Business center

Free wifi

Room service

Air conditioning

Bar

Sun deck

Tour desk

Relais & Châteaux Heritage Hotel

Experience luxury and elegance at the 5-star Relais & Châteaux Heritage Hotel located in the vibrant city of Madrid, Spain. Situated at Calle De Diego De León, 43, this exquisite hotel is just 1.8mi away from the city center, offering a convenient and central location for guests to explore all that Madrid has to offer. With 780 reviews, this hotel has garnered praise for its exceptional service and luxurious accommodations.

Starting at $535, this hotel provides guests with top-notch amenities such as complimentary breakfast, free Wi-Fi, air conditioning, and a 24-hour front desk. For those looking for added convenience, the hotel offers services including private parking, shuttle service, airport shuttle, babysitting/child services, and room service. Guests can unwind in the bar, restaurant, sun deck, or terrace, all while enjoying the comfort of soundproof rooms and free toiletries in the luxurious bathtub.

Additionally, the Relais & Châteaux Heritage Hotel is pet-friendly (with extra charges) and features non-smoking rooms, an elevator, and a business center to cater to all guest needs. Whether you are visiting Madrid for business or leisure, this hotel provides a lavish and comfortable retreat, ensuring a memorable stay in the heart of this exciting Spanish city.

When it comes to dining, the Relais & Châteaux Heritage Hotel offers guests a fantastic culinary experience at their on-site restaurant, Haroma. Specializing in local cuisine, Haroma provides a delightful gastronomic journey for guests looking to savor traditional Spanish flavors. From tapas to paella, guests can indulge in a wide array of mouthwatering dishes crafted by talented chefs. With its elegant ambiance and impeccable service, Haroma is the perfect setting for a memorable dining experience during your stay at the hotel.

To ensure a hassle-free payment process, the Relais & Châteaux Heritage Hotel accepts various payment methods including Visa, American Express, Mastercard, Diners Club, Red 6000, and Maestro. In addition to cash payments, guests can conveniently settle their bills using these major credit cards, making transactions smooth and efficient. With multiple payment options available, guests can focus on enjoying their stay and exploring all that Madrid has to offer without any worries about payment methods.

For those traveling with furry companions, the pet-friendly policy at the Relais & Châteaux Heritage Hotel allows guests to bring along their beloved pets for a truly inclusive stay. While charges may apply, the opportunity to have your pets with you adds an extra level of comfort and convenience. With this pet-friendly approach, the hotel ensures that every member of the family, including your four-legged friends, can enjoy a luxurious and memorable experience in the heart of Madrid.

Closest airports

Adolfo Suárez Madrid–Barajas Airport

7mi

Most popular amenities

Restaurant

Business center

Free wifi

Room service

Air conditioning

Bar

Sun deck

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Bathtub

Rooms

Double Room with Parking in Relais & Châteaux Heritage Hotel

Show 9 photos

Room - 2 Twin, Parking Access

2 Twin Beds

1 Queen Size Bed

235 sqft

Bathtub

Minibar

Coffee machine

Flat-screen TV

+

More details

Stay in our spacious Double Room with Parking, featuring two Twin beds and one Queen size bed, perfect for 2 adults and 1 child. Enjoy amenities like air conditioning, free toiletries, and a relaxing bathtub.

Junior Suite in Relais & Châteaux Heritage Hotel

Show 18 photos

Junior Suite, 2 Twin

2 Twin Beds

1 Sofa Bed

345 sqft

Bathtub

Minibar

Coffee machine

Flat-screen TV

+

More details

Indulge in comfort in our spacious Junior Suite - 344 sqft of luxury with 2 Twin beds, 1 Sofa Bed, air conditioning, a bathtub, and complimentary toiletries for a relaxing stay. Perfect for 2 adults and 1 child.

Double Room - Disability Access in Relais & Châteaux Heritage Hotel

Show 7 photos

Room - 2 Twin, Accessible

2 Twin Beds

235 sqft

Bathtub

Minibar

Coffee machine

Flat-screen TV

x4

+

x3

More details

Relax in our spacious Double Room with disability access, featuring twin beds and a luxurious bathtub. Enjoy the comfort of air conditioning and complimentary toiletries in a 237 sqft room designed for two adults.

Show 7 photos

Double Room, Accessible

235 sqft

Minibar

Flat-screen TV

Tea/Coffee maker

x4

+

x3

More details

This spacious double room is adapted for reduced mobility guests. This interior-facing room has air conditioning, and an IPod dock. The private bathroom comes with slippers and bathrobe.

Show 7 photos

Classic

235 sqft

Minibar

Flat-screen TV

Tea/Coffee maker

x10

+

x6

More details

This interior-facing room has air conditioning, and an IPod dock. The private bathroom comes with slippers and bathrobe.

Show 18 photos

Junior Suite

345 sqft

Minibar

Flat-screen TV

Tea/Coffee maker

x5

+

x3

More details

This spacious junior suite feature an elegant décor. It comes with a sitting area, mini-bar, and iPod dock. The private bathroom comes with slippers and bathrobe.

Deluxe Double Room in Relais & Châteaux Heritage Hotel

Show 11 photos

Deluxe, 2 Twin

2 Twin Beds

1 Queen Size Bed

325 sqft

Bathtub

Minibar

Coffee machine

Flat-screen TV

x4

+

x3

More details

Classic Interior Double Room in Relais & Châteaux Heritage Hotel

Show 7 photos

Classic, 2 Twin

2 Twin Beds

1 Queen Size Bed

235 sqft

Bathtub

Minibar

Coffee machine

Flat-screen TV

x4

+

x3

More details

Superior Double Room in Relais & Châteaux Heritage Hotel

Show 11 photos

Superior, 2 Twin

2 Twin Beds

1 Queen Size Bed

270 sqft

Bathtub

Minibar

Coffee machine

Flat-screen TV

x4

+

x3

More details

Show 7 photos

Family Connecting

x8

+

x4

More details

Show 6 photos

Family Connecting Deluxe

More details

Show 11 photos

Superior

x4

+

x3

More details

Guest reviews

9.2

780 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇦🇪

Namanniy

8.2

December 2023

they upgraded our room, room size and facilities were very good and room is well decorated

room had road noise all night, the tub area is bit tiny to shower in and location is bit far from the stores and restaurants in salamanca

🇨🇦

William

10

November 2023

The hotel is outstanding in all areas of service. Receptionists are very kind and all personnel is knowledgeable and attentive to all visitors to this hotel. The service in the restaurant and bar area is beyond outstanding. This level of knowledge and service in hospitality is practically lost everywhere in the world. Not here at this hotel! Congratulations for maintaining your high standards. It is necessary for our future and the next generations to come. The rooms are immaculate. The towels are of excellent thick high quality cotton. The bed is truly comfortable and maintain to the highest standards. The shower is very nice. All working in perfect conditions. We had dinner and the knowledgeable chefs and their recipe preparations shined in every bite and we highly perceived it by the extraordinary delicious food that gets to your heart. Excellent!

All was perfect!

🇫🇷

Lea

8.2

December 2023

The style of the hotel is super cosy, I liked the fireplace at the reception and coffee spot before the restaurant, very chic. Room decoration was perfect and relaxing, they offered a box of sweets on the bed which was cute. Bathroom design looks great and I enjoyed the shower products. Loved the size of the bed and comfy sheets.

View was not the best in my room, overlooking the street with other people from the building in front that could see you. They offer filtered water to guest which taste like bleach. I asked for bottled water and they brought a couple in my room which was nice. I ordered a desert I did not like as not as described on the menu so I sent back, they charged it to me. When I asked they removed it but I had to ask. I asked the hotel to make a reservation at Amazonico one night, they said they did and when I showed up the restaurant could not find my reservation from my name or from the hotel name. Not a lot of "ambiance" in this street. Hotel restaurant was empty although chef was good.

🇺🇸

Elise

10

August 2023

Location was great with nice restaurants nearby, and we enjoyed walking around the residential neighborhood. Beautiful, quiet hotel. Gorgeous, spacious rooms with lovely views of the city. Lovely turn down service each night. The staff were phenomenal and friendly and made our stay exceptional. They helped us with train tickets, taxis, reservations, etc. Thank you to Julian, Alberto, and all the staff at Heritage Hotel!

We were a little too far to easily walk to the main tourist sites, but we were close to the subway and taxis were easy to get as well.

🇺🇸

Fernando

10

December 2023

This is an excellent hotel in a well located area of Madrid, the service is very good, staff is helpful and kind. The place itself is very nice, has an old glamour and the room I got was extremely nice, perfect size. Breakfast is excellent too, food quality and service to tables. The price is quite high but this is a hotel treat.

I cannot think anything that was bad during my stay or that it could mean room for improvement. I look forward to coming back again.

🇦🇺

Renineli

9.1

March 2024

Beautiful hotel in Salamanca area. Really comfortable bed, which is always my 1st priority. I had a meal in the restaurant which was very nice too. A very comfortable stylish boutique hotel. This is my favourite area in Madrid to stay. I find the Centro area is very crowded and very obviously tourist with the Salamanca suburb being close, but far enough from the craziness and crowds

Nothing

🇺🇸

Brian

10

November 2022

The location was very good, close to the subway and a 15-minute walk from El Retiro. There are many options for shopping and restaurants all around the hotel. Hotel staff were incredibly friendly. Breakfast was delicious and was included as part of our hotel package. The room was large with large windows for city street view. The top floor terrace was a great place to have a drink and relax. I would stay here again in a heartbeat.

There's nothing not to like at this hotel. It's pricey, and I typically travel more budget-friendly, but I decided to treat myself to a little luxury. It was so worth it!

🇩🇪

Christine

10

January 2022

We had a wonderful stay in these tastefully hotel. The complete staff was unusual friendly. From the first moment we feel very welcome. Thank you to the nice employees 🤩. The breakfast was a la carte and really delicious. We had bread with avocado and egg, fruits, a selection of sweet fresh baked croissants, bread with salmon…we enjoyed it very much!!! We will come back😍

🇺🇸

Eduardo

10

October 2023

My wife and I have stayed at the Relais&Chateaux several times, it is always a favorite in Madrid. Front desk personnel is excellent, Carolina was very helpful and very professional. Thank you Carolina for all your help and professional work

everything was excellent beyond any expectations

🇬🇧

Matea

10

June 2023

My room was spacious and beautifully decorated. The room service and breakfast was excellent. The receptionists were professional and very helpful from before my arrival till the end of my stay, quickly responding to all my requests. Special thanks to the hotel manager and Josipa, the receptionist, for being so kind and helpful during my stay. I really appreciated them accommodating my special request before I left. Looking forward to staying here again soon!

Points of Interest Around Relais & Châteaux Heritage Hotel

Attractions

Velázquez Palace (Palacio de Velázquez)

0.7mi

Círculo de Bellas Artes (CBA)

1.5mi

San Fernando Royal Academy of Fine Art

1.6mi

Royal Botanical Garden (Real Jardín Botánico)

1.7mi

Lope de Vega House Museum (Casa Museo Lope de Vega)

1.7mi

Royal Palace of El Pardo (Palacio Real de El Pardo)

1.8mi

CaixaForum Madrid

1.8mi

Lavapiés

2mi

La Casa Encendida

2.3mi

La Cueva de Lola

2.3mi

Matadero Madrid

3.1mi

Madrid Río Park (Parque Madrid Río)

3.3mi

Casa de Campo

3.4mi

Madrid Teleférico (Teleférico de Madrid)

3.9mi

Royal Palace of Aranjuez (Palacio Real de Aranjuez)

28.1mi

Restaurants

Haroma

Cuisines

  • Local

Amenities of Relais & Châteaux Heritage Hotel

Restaurant

Business center

Free wifi

Room service

Air conditioning

Bar

Sun deck

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Bathtub

Stay rules - Relais & Châteaux Heritage Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Relais & Châteaux Heritage Hotel

Are pets permitted at Relais & Châteaux Heritage Hotel?

Yes, you can stay with your pet at the Relais & Châteaux Heritage Hotel as pets are allowed there. However, there may be charges that apply for bringing your furry friend along.

Is there parking available at Relais & Châteaux Heritage Hotel?

Yes, parking is available at the Relais & Châteaux Heritage Hotel for €35 per day. The private parking is conveniently located nearby the hotel, and no reservation is required.

What are the rates at Relais & Châteaux Heritage Hotel?

Accommodation at Relais & Châteaux Heritage Hotel starts as low as $535. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.

What are the room types available at Relais & Châteaux Heritage Hotel?

The hotel offers a variety of rooms including Family, TwinDouble, Suite, Triple, and Double rooms, with sizes ranging from 237 sqft to 710 sqft. Smoking is not allowed in any of the rooms. The occupancy accommodates 2 to 5 adults and 0 to 2 children, with bed configurations of 2 to 4 Twin beds, 1 to 2 Queen size beds, and in some cases, Sofa Beds.

Which amenities can guests enjoy at Relais & Châteaux Heritage Hotel?

Guests at the Relais & Châteaux Heritage Hotel can enjoy a variety of leisure amenities during their stay. They can relax and unwind at the on-site sun deck or terrace, taking in the beautiful surroundings of the hotel. For dining options, guests can savor delicious local cuisine at the hotel's restaurant, Haroma. Additionally, guests can make use of the room service to enjoy meals in the comfort of their rooms. With a bar on-site, guests can unwind with a refreshing drink after a day of exploring. Whether enjoying the sun deck, dining at Haroma, or relaxing at the bar, guests have a range of options to make the most of their time at the hotel.

Is there an in-house restaurant at Relais & Châteaux Heritage Hotel?

Yes, the hotel has a restaurant called Haroma which serves local cuisine.

Does Relais & Châteaux Heritage Hotel accept credit cards and cash payments?

Yes, Relais & Châteaux Heritage Hotel accepts both credit cards and cash payments. Guests can pay with Visa, American Express, Mastercard, Diners Club, Red 6000, Maestro, as well as cash.