We are very satisfied with our stay at the hotel. The rooms were big enough, the beds comfortable. We had a wonderful view of the sea. We had booked breakfast and dinner and we also really enjoyed the food in the restaurant.

What we didn't like was that it was very noisy. We wanted to rest, and everywhere was full of noisy companies making noise at all hours of the day. Right below our room was the bar and there the noise was until late in the evening and they started playing music and shouting from the morning. One tip - if you want to really relax, don't go when Oktoberfest is celebrated there.

This is our fourth visit to Florida Park Santa Susanna, the last one being in 2019. While some aspects have improved, others require attention. Previously, dining outside required a premium, but now the outdoor area has been expanded. If space is available, guests can enjoy breakfast or dinner on the terrace, which we loved as it offers a more pleasant atmosphere with less noise compared to the canteen. Well done, Florida Park! The swimming pool, bedroom, and hotel areas are always very clean, with rooms consistently cleaned before noon - excellent service!

The food included in the half-board option was acceptable, though it lacked the variety we experienced before 2019. The treatment of hotel staff by some guests was disrespectful, and it appeared that the staff did not receive the respect they deserved. A noticeable issue was the insufficient number of staff members. During breakfast and dinner, tables often remained unusable as the staff struggled to clear them promptly due to understaffing during peak times. Compared to our stays in 2013, 2014, and 2019, the animation team seemed less experienced and lacked a clear leader. Additionally, there were fewer activities for teenagers, with more focus on children under 12.

Great place for holiday, brilliant location - close to the beach, nice pools and facilities and food was good as well.

we asked for a double room, but the bed wasn't a double bed, but rather a twin bed put together, which isn't very comfortable. And also the food timings were bit tight and could be creative with more options.

Staff friendly and helpful. Beds were so comfortable we wanted to take them home. Food very good. Pool area kept spotless and always enough beds.

Not keen on the all inclusive that has now been adopted. A few rowdy holidaymakers spoilt the atmosphere!

Everything was amazing. Rooms were gorgeous ! Food amazing . Everything spotless and clean . House maids daily to change sheets and bedding . Food was amazing with so much variety! No complaints ! Already planning to come back next year!

Nothing

The staff were very helpful & friendly. The rooms were immaculate- family room was a nice size. Plenty of food choice-something for everyone. excellent spa-sauna/jacuzzi/steam. entertainment organisers were lovely.

Need to book indoor pool, pay €10/head for use of the spa during a time slot. Could invest money on the gym as wasn’t kitted out well. double rooms looked small-no adjoining rooms for family’s. Missed a kettle in the room.

Food was very good , but sometimes cold . Gluten free food had to be asked for and was very limited

All inclusive guests had to be served separately and felt a little like second class . Every thing else was very good . The hotel lost our booking , and we had to get booking .com involved , it was very stressful but sorted in a few hours ,,

Reception staff were very nice ,room was clean and big enough to accommodate a family of four

We were all inclusive which was very good value but our only negative was drinks were served in small flimsy plastic cups to all inclusive guests while other guests were served in proper glasses which made us seem inferior

I loved the stay in Alegria Florida Park Hotel. Reception staff was superb. The food court was excellent. I cannot ask more. The bar 🍸 service was super. The employees like Tony, Michel and Carlos provided excellent service. Rooms are okay. Value for money. Looking forward to come again .

I cannot ask more. All the facilities are superb I would recommend to my friends

Amazing breakfast, comfy beds, staff always smiling and ready to help. Nice live music concerts at night.

The fact that beverages like water were not included in the dinner, and there was no water dispenser like during breakfast. One free bottle would have been nice, or at least a water dispenser. No kettle in the room so no possibility to pour tea/coffee, and the information about the price of beverages was not clear. Walls very thin so we could hear everything happening in the other room