I love old charm and location of the property. The breakfast was lovely and catered to all dietary needs. The Seafood restaurant was my favorite. The staff were all extremely professional, attentive and kind.

Parts of the property are tired and are in need of renovation. The room was a good size but again needs renovating - particularly the bathroom, more clothes storage and a full height mirror are needed. Quality of the Room Service food was also disappointing. The hotel staff did their best to accommodate reservations for us within the property, but the 3rd party international establishments such as Nobu's, Cipriani's and Fendi Beach should be more accommodating and give preference to hotel guests.

We love the location and facilities of the hotel. Our room was only few steps from the beach and our favorite Sea Grill restaurant. The breakfast in Sea Grill is the best in the world. The evening experiences in the Plaza of the hotel offer excellent choices of fine dining restaurants and fantastic cocktails prepared by the specialists of the Nobu bar. All staff is very friendly and the overall service level is excellent. Puente Romano is clearly our first choice Marbella hotel. We will come back soon and keep recommending it to all our friends.

There is nothing not to like in Puente Romano.

The room was beautiful and I was upgraded upon my arrival which was nice. Breakfast was delicious and very varied. Pools were great. The variety of restaurants was nice but would have liked a quieter restaurant and maybe something more casual.

I really couldn't stand the fact that there was music all the time everywhere. I'm not that old but this was too "hip" for me. There were times I couldn't read by the pool because the music was so loud, and it's just nice to hear the birds rather than the new age music played in the garden all day until late in the evening (however couldn't hear it from the room with window closed).

Location, on site restaurants and opportunities, villa like feel. Upscale, chic and cool.

We were considering planning our wedding there...we met with MARIA. She was the events person connected to the hotel. Her complete lack of interest, upon meeting, was beyond. We asked so many questions that she could have easily answered, should have taken us on a walk through, etc. She was short, rude and not at all helpful. She was very nice over email but interestingly made her own judgements when she saw us in person. She was a completely different person. It was disturbing and frankly really changed our feeling about the trip and our stay.

The hotel is surrounded by gardens which are absolutely beautiful by day and night. There are 3 lovely pools to choose from with plenty of loungers and you are so close to the beach. We had breakfast on the beach which was so nice. The room itself was spacious with plenty of storage and hangers. Plenty of restaurants and bars to choose from for lunch and dinner all serving a very high standard of food and drink and not too expensive either.

Leaving. We loved this hotel so much and thoroughly enjoyed our stay. We only stayed 4 nights but we will return in a couple of months. Sometimes the service was a little slow in a couple of the restaurants but who cares when you're on holiday.

Fantastic selection of restaurants, Supper club was excellent so no need to venture out if the hotel to find places to eat. All staff were excellent. Friendly, professional, helpful. would definitely recommend!

Everything was amazing… the only thing we were disappointed with was we booked a deluxe double room but there were twin beds instead of a double bed. This room should be advertised as a twin room rather than a double. At £750 per night this was disappointing. But everything else we couldn’t fault.

I highly appreciated that due to my birthday the hotel upgraded room as a present. Room was very comfortable, all lines were changed every day. Very good coffee machine, water, bath accessories are high quality. Good breakfast.

SPA should be warmer, no hairdryer in SPA. Sun beds don’t much standards of 5 star hotel, but probably because it wasn’t a summer season they have taken out soft mattresses.

The property is gorgeous, has many amazing gardens and peaceful walks. Great pools and bars, and tennis courts. Service was great, and breakfast outstanding!!

A bit overpriced. Beach is not that clean, there are lots of street vendors on the way out of the hotel to the beach. People are allowed in hotel property even if they are not staying in the rooms.

Food, location, cleanliness, ambiance, pools and activities available were all phenomenal. We will be going back again next year.

Just wish the soundproofing was better between rooms. We had some fairly noisy neighbours above us and it disturbed our sleep a few times at night. We will be requesting a top floor in the future.

The room was very nice, well maintained and serviced. All the staff were friendly and helpful. The restaurants were superb. Some of the food we had was as good as we have ever eaten. The square, in the evening, is full of life and fun. The pools, beach front, etc are really good

Nothing