The location is excellent, in the centre, right at Cala saint miguel. The room was quite ok, but the mattress were a catastrophe, way to soft and my wife's was was worn through, collapsing in the middle. The shower on the other hand was perfect, strong, hot water flow. But the room service was anarchic, one day ( out of 4 nights) we had no hand towels, the first day no extra towel for the floor/ feet. The last day we did get only one bathing towel. But the receptionist made this up with 2 glasses of cava for us. All in all the price/ service rate was not ok for an average price of 285 € per night ( new years eve was 405 alone)

Ideally situated for the restaurants and attractions. Excellent breakfast. Very good sized bedrooms Lovely courtyard to sit in and relax. Very tasty brunch on our last day, which was excellent value. Lovely rooftop plunge pool ( you had to book it for an hour long session)

As two female friends, we found the graffiti strewn, narrow walkways to the hotel very disconcerting. At times we actually felt frightened walking up the alleyway after our evening out, and this really needs to be addressed. Maybe a private entrance, or a member of staff at the entrance?

The property was beautifully decorated, a tranquil hidden gem in the busy city. Food was really good, we tried the breakfast and lunch. Room was really nice for a standard, spacious and well equipped. Few people moaning that you had to book a pool slot, but given the size and location of the property I saw the ‘pool’ as an added bonus. Not exactly a ‘pool’ but great to have the option to cool down and relax for an hour or so. Location was great, 5 mins to bus stop we got the bus to and from the airport it’s only 25/20 mins and 5 euro. Also got the bus to the beach and had a great day out. We were able to walk to the Cathedral within 15/20 mins, literally tucked away from shops at so the end of hotel entrance.

Nothing but I do think for the price we paid breakfast should be included, I thought it was the fact it wasn’t was due to booking.com not making it clear so not the hotels fault. As it was so nice I’d recommend choosing breakfast option if booking

All staff was wonderful and helpful.

The only down side is the location to take a car and park

As a boutique hotel it was charming. The decor was lovely with comfortable lounge and a nice outdoor courtyard area. The staff were all friendly and all the interactions felt personalised. From the welcome drink and check in in the courtyard to helping with luggage to room. They also had no problems with storing our luggage when we arrived quite a few hours early, and happily booked us a taxi when we were going to order an Uber stating it was cheaper (which it was). I felt the service was a key stand out for me. The room itself was comfortable and clean and had everything we needed. The location was close to old town with lots of restaurants close by. Walking distance to major attractions. Highly recommend.

Nothing!

The property was clean and super helpful staff, giving recommendations and any other requests. The location is okay and close to some sights and shops. The room is spacious and has a homey touch. We were allowed to leave our bags in reception as our flight had arrived before check in time which was super helpful. Breakfast was pretty average bits of cheese and meats with fruit and yogurt.

The property is around a 26 minute walk to the beach which on a hot day can be much. There are public transport options nearby that reduce this time down to 12-15 minutes. The pool and sun lounge area are relevantly small and doesn’t fit much people, you have to book the sun beds in advice for an hour. The room design is a bit strange as there appears to be a massive glass wall behind the shower that looks into the corner of the room and anybody in the room can see into the toilet. Which was a bit strange to me.

Beautiful hidden gem in the old town of Palma, great bedrooms and a small pool on the roof. Friendly and welcoming staff who kept our bags for us so we could explore the city before our room was ready. Barman was helpful when asked about other cocktail bars to go to.

Only negatives I have with hotel were the bar shuts at 730pm so no pre dinner drinks or night cap available. Shame, as the music at breakfast and through the day was great and could be a funky bar at night. Plus couldn't seem to eat there apart from breakfast contrary to other reports. Could do with more subtle lighting in bedroom (either one bedside light or major bright light! but that is a tiny criticism)

The hotel was beautiful and the rooms were very comfortable and spacious. We had an issue with our AC unit and the front desk staff was incredible at accommodating us, by setting us up in a spare room for the night and they had our AC fixed by the morning.

The parking garage is very small, do not plan to park there unless you have a very small rental car. We also had an incident with the staff about having some oatmilk for our coffee, that left me very frustrated. If you are vegan or have dietary restrictions, skip the breakfast you are better off eating elsewhere.

A fantastic boutique hotel! The suite we stayed in was super spacious and very well put together. The speaker system was a nice touch, and we had everything we needed. The suite also has a lovely outside terrace which was amazing to relax in.

The parking is quite stressful to get into, even with a small car. It is a tiny space to navigate. The breakfast options could have been better to match the rest of the great atmosphere in the hotel. It wasn't obvious what was available outside of the continental options, and we eventually had to ask for hot food (eggs) which arrived in very small portions.

Fantastic location in Palma

Its a 4 5 star feel but little touches in the rooms would help it get to the 5**** such as a nice hair shampoo conditioner and body lotion. Complimentary water bottles as it has complimentary water station in reception and bottles could be filled. Take deposit for bottle return bottle return deposit. Great marketing tool also. The pool and sunbeds there is a rota more beds or couple of deck chairs