Staff were so lovely from the receptionists, cleaners, waiters, animation staff, they were all great. Very family friendly hotel. Pools are really nice, plenty of sun beds, room is very spacious, everything is very well looked after. Waterpolo matches were really good fun to watch. Sea views Our flight wasn’t until 6pm so they let us use the common areas and pool towels until we had to leave, so we managed to have an extra day of holidays!

The music on the big pool one day was absolutely dreadful and annoying. There is no bath in the bathroom, only shower so it makes it a bit more difficult with a baby. You need to pay parking as extra. I wouldn’t go without kids as it’s full of children.

The accommodation layout was perfect for 2 adults and 2 teenagers. There was enough space for all of us without feeling crowded. We stayed just before half term and that week was great, they had sunbeds , you could pick where you wanted to sit in the restaurant and the pool wasn’t to busy. It changed completely when half term started. The entertainment was good in the evenings, the room was cleaned everyday. Would definitely come back but not when schools are off. Taxi to airport is about €30 , taxi to town and Siam we’re about €6-9. Would definitely visit plays las vista beach over the others in the area.

There was nothing we didn’t like about it but I wouldn’t come back in half terms. It gets far to busy and crowded. We had a pool view room and sunbeds were getting reserved from about 7, the staff were cleaning round it and people were putting towels down so there’s no rules about reserving. If you get there after 8:30 you’ll be lucky to find a space. Restaurant got packed aswell and had to queue for table. Luckily we had first week of holiday without half term or we wouldn’t have liked it as much.

nice welcoming hotel. Very good spacious and clean apartments. nice big leisure pool and smaller child pools. good pool bar. all inclusive food was very good and varied, our first time as all inclusive. . amazing weather in October! not too hot and never chilly.

all inclusive was generally very good. but the wine, coffee and fruit juice was awful. stick to the free beer, cocktails and soft drinks. also our first time to Tenerife and were a bit taken back at how run down. most of the surroundings were. clearly the developers ran out of cash so whilst the hotel is great, if you walk down to the beach (25 mins) you are walking through abandoned building sites.

I recently stayed here at Gran Oasis Resort, 4-star hotel in Tenerife and had an excellent experience. My room was incredibly spacious, set over two floors with not one but two balconies, offering fantastic views and plenty of space to relax. The room also featured a well-equipped kitchen, which I didn’t use as I opted for the all-inclusive package, an excellent choice as the food was great (loads of fried items, but plenty of other choices). The staff was exceptional across the board, from the friendly and professional reception team to the attentive bar and dining room staff. The animation team was also outstanding, keeping guests entertained with a variety of fun activities throughout the day and evening. Also the hotel have a small gym and a gaming room with few pool tables. The hotel is conveniently located near the main highway, making it accessible for exploring the island. However, it’s on the edge of the city, so it’s about a 15-20 minute walk to the town center or the beach. There’s also a free shuttle service, but it only runs once a day, which is a slight drawback. Overall, this hotel offers a fantastic stay with great amenities and service. I highly recommend it for anyone looking to enjoy Tenerife in style and comfort! Family or as a couple.

Despite the all inclusive package, not all the drinks from the bar menu were included (roughly only 25%). Didn't like to see wine on draft (beer style). Also a really week internet for a 4* hotel (around 5/8Mgbt Download and 4/5Mgbt Upload)

Staff lovely. Beds are so comfortable. Great all-inclusive. Great set up for the swimming pool. Litterly great spot if you just want to relax and not have to go out much. The bar is great, food and drink all day. Restaurant have a big range of breakfast, lunch and dinners to choose from. Views are lovely from balcony (choose golf view). My kids loved it. Games in the pool daily and foam party on Wednesdays. Games room.

Need a taxi to go down to the shops/restaurants/bars outside the complex unless you like long walks, but it is very cheap for taxi, 5 mins down to the busy area only and taxis regular outside hotel. I like to watch football, but there is no screens to watch on (not a big deal to most). Not much else to complain about.

We had 2 rooms having booked and then stayed on, reason we stayed on was the first townhouse with no apartment above you was beautiful, incredible bed and super quiet which is exactly what we wanted hence why we booked to stay longer, then we were moved to room 47 which had 2 single beds and a flat above the townhouse and was not near as good. Nor were the pillows! Overall though we liked the complex and the food was very good and we would stay again but with the request of certain rooms…

The rule of not being able to put a towel down by the pool is non existent. Every morning without fail all the main sunbeds are taken around the pool with no one on them, it’s poor and the hotel should really enforce this because it’s unfair on the family that try to follow the rules correctly, you are simply encouraging everyone to do the same which isn’t what you want when on a relaxing holiday. Down to the hotel to manage.

Very well maintained property and efficiently run. All staff were lovely. The grounds were immaculate and the main pool was salt water and nice and warm. Mealtimes were very busy but the staff were very good at clearing tables and restocking etc. Snack bar was perfect for hungry kids and main bar was great for parents with lots of drink choices and cocktails. The hotel provides a free bus service to Sian Park which we used. Would definitely recommend this hotel.

Our bathroom had a terrible drains smell. To be fair to the management team, they did try and sort this on multiple occasions but the smell came back each time.

was clean everywhere, friendly staff, good variety of food every day, rooms were nice as well

the beds was okay but slightly uncomfortable because of how noisy they were when you moved on them and how they kept moving because on wheels. and i thought the evening entertainment for adults could have gone on for longer. it only went on for about 45mins each night and music going off by 10:30pm i thought it was a bit poor. when looking at what hotel to decide on, the entertainment looked lively and busy from what i found online, don’t feel like i got the same when i visited. apart from that, couldn’t fault anything else!

Everything about the hotel and resort was amazing! The room was very comfy and clean and had a great view from the balcony. Breakfast was delicious and a very wide verity of choices. The staff couldn’t have been more helpful, the reception being open 24hours was great when our flight didn’t land until 3am. They were great at booking taxis for us and always so friendly. We also visited the spa which was lovely and clean and well worth the money for the spa circuit. The onsite shop was very convenient. Pool was great and clean and plenty of lounge chairs. The free bus to Siam Park was also very convenient. Would definitely stay again!

It was quite far away from the main town so did have to get a taxi there but they weren’t too expensive so not a big problem

The resort had everything one would want from a resort. We were in a duplex apartment which was beautifully designed, neat and clean with all amenities and a fully functional kitchen. All levels had attached balconies and beautiful view. The resort itself was amazing with multiple swimming pools, restaurant, bars and onsite supermarket. The staff at Gran Oasis were simply amazing, so friendly and helpful. The reception staff constantly enquired about us if we were comfortable and resolved all our queries that we had. It is very family friendly and caters to children of all age group. There were entertainment every evening, which was really fun time.

I liked everything about the property 😊.