The staff were very helpful, loved the pool area, the apartment was lovely with great views.

Got there at 12.30, check in time was 4pm, she said she would check to see if the room was ready, it was ready by about 2pm but they wanted €30 to let us in early, so we spent the €30 on some drinks instead and got in our apartment at 4pm. We arrived on a Friday and were told the cleaners only come every 3 days, so our apartment was cleaned on Monday and that was it for a whole week. The build up of waste and recycling was not very hygienic.

We stayed in H212, overlooking the pool. Great duplex apt, for 2 adults and 2 teenagers. The apt was clean, bedding and towels changed twice a week and we could always get a sun lounger around the pool, which is fab. The WhatsApp message service with reception worked well and staff were responsive and helpful with any issue or requests for extra stuff. Would recommend as great value for money.

There were a few drain smells occasionally.

Breakfast was lovely with good range of options. Location was quiet away from busy/noisy areas. View from balcony was amazing over rooftops to sea and port. Staff were friendly.

People need to be aware there are not lifts and apartments are over 4 levels so lots of steps to carry suitcases up and down. Beds are very firm (but ok). No proper orange juice for breakfast (only very weak cordial) - and Spain is the home of the orange! Disappointed that the gym/bowling/games room was not open for our stay.

Swimming pool was always spotless clean and easy access and close to the resort bar. The apartment was spacious and had a nice balcony. Staff seemed nice. Loungers were comfortable and the resort itself has beautiful visuals. Bed was comfortable as well and kitchen had most appliances needed.

The apartment didn't have basic things that are normally left for the guests such salt or sugar or other kitchen necessities to cook not to buy the whole packs for few days. They try to charge you for everything. The air conditioner that is in the apartment has no remote, if you want the remote you have to pay. They try to RENT you a beach towel for 5 euros. Not refundable, it's not a deposit. But it's the price you could buy your own nice colorful towel from the souvenir shop, and keep it.

I was so sad to leave - we had an amazing stay. From being greeted by the friendly receptionist team we were blown away by our room, we had 2 private balconies with clear views of the sea - watching the sun go down with a glass of wine was one of the best parts of our day. Loved having the kitchen area and fridge, seats/sofas and beds were clean and very comfortable and plenty of seating on the balconies. It was super clean everywhere, all of the communal areas/pool toilets/pool and pool area were obviously cleaned daily and there was a wide variety of choice for breakfast with freshly made pancakes each morning. Yes there are a lot of stairs to some parts of the complex, though there are ramps to wheel luggage up for most of it. This wasn't an issue for us but if you do have any mobility issues then just ask the reception team if they could accommodate a room on the lower ground - it's such a large complex I'm sure they will accommodate if they can. Loved the surrounding area - some off the tourist trail restaurants that were cheap to eat in but food was excellent. There are 2 well stocked/large supermarkets a few minutes walk away and check out the roof terrace of the local foodmart for live music/dancing and a wide variety of foods and wine/beer to choose from. We will be booking next year and I will be requesting the same room. Thanks so much for having us everyone

We had breakfast every morning and although there was a wide range of fruits/breads/cereals/cheeses/meats etc available and all very fresh, I did find that some of the hot food buffet - especially the mushrooms and vegetables - were cold.

There is lot of stairs, after lond day on beach is really hell to climb up to your apartment especialy if you have room in upper parts of complex. If i choose again this acomodation, i will cancel food in hotel, breakfast is everyday same, food is not warm. About dinner in mirage just skip this idea, for that money you can eat outside for much cheaper price. Dinner was cold and not plany of options. Food was not tasty. And when we want to cancel dinner was not possible beacause we paid in advance. So for my advice is eat outside of hotel, cook for yourself is the best option. Beds can be more confortable, furniture calling for new modern design its little old inside.

The resort/suites were lovely and clean on arrival. The rooms had everything you needed. Staff were very friendly and accommodating. If you had any issues like electric problems (for example our electric tripped twice) the maintenance man came along once we messaged them on WhatsApp. In good location for los cristianos if you want a quieter stay away from the hustle and bustle. Resort felt safe. Would definitely come back again.

Would like the opportunity to have more fresh towels instead of the one off clean through our weekly stay. The beds could be slightly more comfortable.

The Hotel was lovely and the suite was clean and spacious with a nice Sea view. The staff was amazing and so friendly and helpful, there was a small issue with the electrics and I contacted reception and they sent someone out straight away! The maintenance man was very good and fixed it and he reset the all the TV channels in to English which I thought was great . one or two issues was the size of the pool and location being situated on a hill, and was a fair walk to the nearest beach. However it situated in a nice quite area with good local amenities. There was 24hr security and you felt safe and sound, overall experience was very good, nice, calm relaxed atmosphere. I would definitely be coming back here again!

there could of been more board options like half or full or even all inclusive, the pool could of been bigger as it its on the smaller side. Also I would have liked the room to be cleaned on a daily basis rather than every 2 or 3 days.

wether

For startars my booked transfer didn't pick us up after being booked more then 1 month in advace. paid extra 33 euros from tthe airport ( metterr showing 23 euros). Arrive 2 am and pay extra night for that. after paid receive a brochoure saying ( early check in 30 euros). i just paid and didnt comment on that time. comment now. 9 night stqying apartment cleaned 2 times. No loo rool, 1 bath towel for 1 couple...not a problem. i bought and we share the tiowel. i did have a great holiday,. Didn't let snall stuff spoil our holiday.

Great location…excellent apartments

The pools are a little bit cold….you can use the Beverly Hills heights pool which is warmer….hopefully if enough people mention it they will turn them up