Spacious room, quite clean and quiet. Very suitable for a family. Separate living area is quite useful. 2 TVs with international channels. Staff was friendly. Facilities are quite nice, especially the swimming pool Breakfast buffet was nice with a good variety of choices Thank you for a great stay!

The shower is built in a way that the water leaks out and floods the entire bathroom Pool is great but the towels are not free (you have to rent them, which is a bit cheap..) Pool is super nice but by the end of the day, it was boiling due to the high temperatures. Not the hotel's fault, but it's not refreshing Breakfast buffet was nice but quality could be improved: no fresh juice, pastry is ok but not that great. It would be nice to have some complimentary water in the room.

Staff were friendly and helpful even after other customers had been rude to them. Hotel was quiet at nights and sleeping was easy

Some days walking to the main areas was tiring (40 mins to the beach we liked) but that's because we were tired not the fault of the hotel. We specifically chose a hotel in a calmer location. Sometimes our shower/wet room floor was flooded after having a shower but we managed this by creating a towel barrier.

We liked everything. Special thanks for the awesome pool and outstanding breakfast & dinner! Everything was clean, everyone was polite. The surface of the apartment + 2-story terrace impressed us! The overall vibe was very pleasant.

The hotel is not exactly NEAR the beach, but it's not a tiring walk. We were not properly informed that during the dinner (which was included in the price) the drinks are not free. Ended up having a small unplanned spending.

Food was great for my daughter she has special needs and the was good for her.

One thing that really hurt me was having to pay extra for my child who is 14 years old as an adult this wasn’t told to me when booking and I had to pay extra £175 when I had already paid. This wasn’t fair.

The staff is extremely friendly, and helpful. We arrived 3 hours earlier, and they very kindly offered to storage the bags. We also needed a taxi, and they were always there to help. The hotel is well maintained and cleaned. We had a great room and great experience. The buffet breakfast its one of the highlights of the hotel ( continental breakfast) lot’s of variety. Overal good value for money! the supermarket on site its a great add on. 1000% recommend this hotel it excessed our expectations!

We liked everything, but having a few extra blankets would be even more amazing.

We had a big room with two incredible terraces where you could sit around and have a couple of drinks. Breakfast was decent and we even took advantage of the swimming pool later in the day.

The location is a bit far, but if you are looking to travel around the island more you could take advantage of the proximity to the highway.

The apartments are very spacious and contain everything you need for a holiday. We were half board and breakfast and dinner was excellent with a great choice from the buffet or the show kitchen.

The only criticism we had was that the dining area/restaurant could have been a bit more stylish. As it was it was functional but not very comfortable but this is just a minor gripe.

Was clean staff was friendly the girl at the desk was very very helpful the room was spotless and the shower was amazing beds were comfortable really big terrace and lots of space

The check in time is quite late as people who arrive early have to wait quite a while but other than that everything was perfect

The room was nice, with a big balcony overlooking the pool. Breakfast was great, a lot of choice. A problem with electricity was fixed really fast.

The cushions were too hard. We had to carry our lugage, including a stroller up the stairs because there wasnt an elevator to our room.

Excellent service, stafff and accommodation. There are 3 pools with a lifeguard. An easy walk to the beach.

The food and menu were mediocre, same menu for 9 days no fresh fish or chicken offered. Covid could not be the excuse as restaurants in Los Cristianos were offering extensive fresh choices. There was no documentation of facilities ie where/how to access pool table or table tennis equipment.