It was clean, staff very friendly and helpful

Lifts are very small and only one cocktail a day available according to the bar staff only if your all inclusive and it wasn’t a great one at that

Located in Northern Tenerife's green environment, outer the big parties and festivals, HC Hotel Magec offers you a lovely place to stay with a great value for the money. I got a qualitative room service every day. The senior lady in the restaurant was very kind to me at every meal, she is a really gold-hearted hostess. Both breakfast and dinner are continental-type with a wide variety of popular (and sometimes local) food with smart spicing. I definitely would return.

Making yourself understood in English is quite ponderous because of the strong Spanish accent and limited vocabulary. The two elevators are very busy in daytime and early in the evening, so usage of the stairs is far more effective even if your room is on an upper floor, that's sometimes unpleasant. And 4-stars-rating is an overkill.

I (old lady of 72) spent 22 days at Magec and I enjoyed every single day! I have seen many negative reviews of Magec, but I really enjoyed my stay at the hotel. I had a lovely room with a large balcony on the 7th floor with a fantastic view over part of the city and the mountains and I actually also had a bit of a sea view. Nice bathroom with bathtub and a refrigerator in my room. I had booked with half board at a VERY affordable price! The breakfast was good with everything you can expect from a breakfast buffet of hot, cold and sweet - although the machine coffee was not the best coffee you can get. :) Dinner was OK, not 'gourmet food', but considering the price of my stay, it was possible to eat something 'acceptable' every evening - or eat 'out in the town' during the day and just supplement with a little dinner from the buffet in the evening. :) The staff at the reception, restaurant staff and maids were incredibly friendly and service minded - and I actually felt that they wanted to give me a good experience at the hotel (which I also had). The hotel's location is, in my view, a big plus. The room (I had) was super nice. The facilities at the hotel are really quite OK. So many thanks to all of you at Hotel Magec for a super nice stay - with my wishes for a Merry Christmas to the entire staff.

Actually nothing I didn't like! Of course, there were small things that might be a little annoying for some, as others have pointed out in their reviews: for example, long waits at the elevator in peak periods, often missing glasses/cups for breakfast for short periods. But what the heck, these are little things... With a bit of patience and a positive attitude, little 'problems' can turn into no problems at all, if you know what I mean. :)

Brilliant value for money Balcony with a lovely view Comfortable bed good space in the room Room cleaned each morning Bath and shower Ideal location close to the square Good breakfast choices bit hit and miss at times but plenty to choose from Fast check in at 11pm after a long flight which was great

Tad but out dated but did us just lovely Swimming pool very cold Bar not to our liking Baths could do with a matt pretty slippy getting in and out

Excellent location Great food Excellent value Room was very spacious & comfortable

Sunbeds may be a little old. I got a great deal so I don't expect 5 * facilities for 2* prices. I would return here again as it was excellent.

Not all of the reviews for this hotel were good but we wanted a cheapish three night stay in town and therefore had sensible expectations. We were surprised and delighted at the standard of the hotel. As we were on B/B we cannot comment on other meals but found an amazing choice with lots of fresh fruit, wide range of meats and cheeses and a good fried breakfast. For a hotel of this size we thought breakfast was excellent. Room was bigger than expected, pool and sun loungers on roof with comfortable sun beds which we did not expect and hotel was in a central location but much quieter than we thought it would be. Staff were helpful and pleasant. We would certainly stay again.

Nothing.

close to the downtown, event place, restaurants, ect... delicious and rich breakfast

no WI-Fi in the room. even if we reported it at the very beginning of our stay. it was not fixed at all during our stay. was just working in common areas, restaurant, lobby, etc.

I enjoyed the food. Breakfast and dinner were very good. Excellent choice. Plenty of supply. I liked the lobby. The lady who cleaned my room did a great job. I liked the peace and quiet, security and convenient to centre and bus station.

No tap water available at dinner time. I think a jug of tap water should be provided. Air con didn't work very well. Room was warmer than outside. Lowest I got temp with aircon on was 22dg C. Balcony door didn't lock. No English TV channels or news channels. Sky or CNN would have been good.

I really enjoyed staying at this hotel. The hotel has a very central location with walking distance to both the promenade and the beach. Futhermore, only 100 meters from the bus station. On the roof a swimming pool with a bar and fantastic view over the area. The staff was very friendly and service minded. I had a lovely room on the 7th floor and stayed here 6 days in January and again 7 days i February and have allready booked my next stay, so that speaks for itself!

Nothing!

Very good location of the hotel - 100m from the central bus station, 100m from the city centre. The room and balcony were spacious. There was well equipped gym in the top floor, which exceeded my expectations. Great panoramic view from the roof terrace. Breakfast buffet was rich and diverse.

Hotel and room looked a bit shabby. Air-conditioning in the room didn't work. There was poor WiFi signal in the room, could connect only on balcony. The coffee on the breakfast wasn't very good.