Large bedrooms, very clean, great location Staff are always super helpful and friendly, same bar staff from last year who made us feel welcome. The entertainment team, Maria and her partner tried very hard to get the guests involved with activities which wasn’t easy as the hotel has a ban on outdoor music which meant the evenings entertainment was held inside, and most of the guests, especially our group preferred to spend the time sat on the outside terrace.

No music allowed outside, this meant is was quiet, the pool actives had to be done without music, the evening entertainment had to be held inside but we wanted to be able to enjoy sitting outside in the fresh air in the evenings

The food was good and always something to eat and the air conditioning was brilliant. Nothing was ever an issue. Was in 5 mins walking distance to beach, pubs , shops, main strip and always felt safe.

The rooms were very narrow and it's hard to get pass each other. The entertainment was inside 5 nights out of 7 which was disappointing and it was never great entertainment. The Karaoke night was the only good night.

This has been the friendliest hotel I have ever been too. Every member of staff was helpful and fun. The hotel was super clean. Food was great. Bar staff were so fun. Thank you Dave and team. We saw the hotel manager gently checking things most days which was a first for me. I think happy team happy customers.

We were on holiday in Spain so I get it, but they did not translate into English on the evening entertainment so we danced along but had no idea what was actually said.

The location and the pool. All inclusive was fantastic, food excellent.

We as a family didn't like the volume of music when the animation team were on during the day. Why was it necessary to be so loud?

Very clean, great staff, good location

It’s not really a dislike as such, all I would say is, there should be more food and drinks that’s should be free for the all inclusive at the snack bar, although the options where ok, needs to be more. Also, there needs to be a clear menu for drinks and food that is available for the all inclusive.

Firstly from reading some reviews I was a dubious about the hotel but as far as I was concerned there was absolutely nothing to complain about. Always plenty of food that I would eat and I am fussy, all the staff were very pleasant. Location was excellent only a few mins walk to the main strip Would definitely recommend this hotel.

Nothing really although quite alot of kids football teams use this hotel but not an issue.

The décor the hotel have is very modern and inviting. The room is big enough (for 2 people) and the shower is great. The self-service beer, sangria and soft drinks are a great idea for the pool bar. The restaurant has plenty of choice for all meals.

The pool could have been cleaner. The evening entertainment could be better. The balcony lights turn off ~10pm, which is around the same time the entertainment starts leaving you sitting in the dark. Glasses should be available in the evening next to the self-service area rather than plastic / paper cups. Leaving guests to set up sun loungers leads to a cluttered and poorly laid out pool area.

The value for money is incredible for what we paid. Nice range of food and location was perfect. Staff were excellent and helpful - especially David on the bar who is a legend.

Might sound picky but a few sauces for salads and food as mostly quite dry meal choices.

location

AC only works from the 15th of June. it is already hot around 10-11 pm to fall asleep. we had to leave the window opened and the amount of mosquitoes were incredible. we couldn’t sleep for two days. my partner had 6 bites only on the back. the half of the food options are unhealthy.

I love the best hotels group and come back every year always clean and all staff are friendly

Just the location being disabled now I am struggling to walk the hill from the main strip