The location of the hotel is very good. Everything we wanted to see seemed to be only a few minutes walk. We stayed for almost a week and ate breakfast every day and a couple of evening meals too. - all meals were good The thing that made this hotel so good was, in our view, the staff. Every single one of them was exceptional. They were attentive without being intrusive and nothing seemed too much trouble. Unfortunately some of the facilities were out of action for our trip but we were warned about this before we arrived. Other than this everything was perfect. Well done.

Would have been great if the spa was open but it wasn't so can't comment.

Beautiful old Palacio

A good walk to the Alcázar and Cathedral. Our room, no. 32, was nice inside with four nice windows overlooking the courtyard. It was, however, a ground floor room and the curtains had to stay closed because there were diners and/ or bar patrons outside at breakfast, the afternoon and dinner. Our room was just dark. I booked the reservation well in advance and am unclear as to why that was the best they could do for my room selection.

We loved this hotel. Elegant, luxurious, wonderful staff, clean and spacious room, very quiet and peaceful, easy to get everywhere in Sevilla, still retained the feeling of the old palacio. The bar area was cozy and the food we ordered was good. We will be happy to return to Palacio Villapanes.

My only complaint is about the spa. It was not well maintained. The hammam should be hosed after each user. The "special" showers are very hot and very cold with no adjustment possible. The exercise room had a walking and a biking machine and one universal technogym which was in very bad repair so no chance to do a weight workout. A set of free weights would have been appreciated. The staff there didn't seem interested so we didn't want to take a chance with the massage. All in all it was way below the high standard of the hotel.

The hotel is gorgeous; a retrofitted palace, it captures the architecture and beauty that makes Seville so memorable. The room was extremely comfortable and staff was exceptionally helpful. Finally, the hotel is a mere 15 minute walk from most of Seville's prime attractions. I loved my stay.

The rooms on the ground floor are a bit noisy as trucks drive by on the cobblestone streets. It is not a dealbreaker but it should be noted.

The location was great, in between the streets & super close walk to the center. The entrance, of course, was so magical which made the check-in process amazing - that & the lovely staff. They were so friendly and welcoming and super helpful with their recommendations around the city (each recommendation was on POINT.) Rooms were lovely and since we were on our honeymoon, we got upgraded to an amazing room on a terrace. Overall, I would stay there again and again. Bonus: the beds were like clouds. - Hana Akram

Relaxed beautifully restored palacio, the staff were very attentive and organised anything we required promptly and efficiently

Would have liked the hotel bar to be open for maybe a half an hour later. Nice to have a nightcap in the stunning courtyard.

Wonderful old place in Sevilla with a great rooftop and pool. The rooms while palatial are tired and showing their age. Molton Brown toiletries were great. And the housekeeping was great and thorough and caring.

Pillows were terrible, and the single doonas on a king bed were very odd. Staff were nice but service can be slow and impersonal. It’s a hotel with great character and history.

We loved the Palace, the "Palacio Suite", and the hotel facilities for their design, structure, and details. We appreciated the attention of the Hotel Staff and their professionalism. Not to mention its convenient location and competitive rates.

The small rooftop pool could be better if heated.

The service and staff were exceptional. Very pleasant and nice. They went out of their way to make your stay comfortable. They gave us wonderful recommendations. They went through what's in the hotel and your room. They helped with bookings etc. They were great! The hotel was also walking distance to many attractions, restaurants, wine bars and tapas bars but it's actual location was on a quiet street which was great.

It would have been nice to have an actual pool instead of a dipping one but no biggie.

Everything - except the breakfast was a little underwhelming. Staff were just joyful. And the room that we had lovely.

The breakfast was a little underwhelming. And the layout of the room would have been improved by having a door into the bathroom.