Good location with easy access to the metro, rooms were comfortable and all you needed. Foyer and hotel bar were really nice, everything was clean, sleek and modern. Staff were always on hand to help and were really friendly. Welcome drink (Cava or Orange Juice) and free water at reception were both nice touches too.

Location could have been more central but no real complaints.

This must be the friendliest hotel in Valencia! The staff are OUTSTANDING in how they interact with guests. No request was too much trouble for them. They were constantly cheerful and obliging. A special mention for receptionists Sebastian, Ion and Klaus and ALL of the waiters, who managed to be cheerful even at 07:00. These are all people who are clearly happy in their work, and it made my one-week stay in the hotel very enjoyable.

Nothing at all, except perhaps for the busy intersection where the hotel is located. But the soundproofing of the bedroom meant that the traffic noise could not be heard.

Perfect hotel for a few nights in Valencia. Quick drive from airport and about a 15-20min walk to the main attractions. Closer walk to a lovely garden too! Overall this hotel was absolutely perfect for a few nights. Staff were all lovely. Loved that there was a restaurant below that served food until very late. Breakfast as well was good value. Bed was comfortable and an amazing shower. Really nice touch is a kid pack of toiletries when you ask for a cot. Room had mini fridge. Would stay again.

Bed is very large which is great but in a small room the space is very tight. Almost too tight for suitcase on floor etc. Also, no kettle to boil water in room unless you ask. Room can be a little noisy from road but to be expected in city I suppose. No facilities like pool. Only 2 small lifts to get up and down to different floors which can have you waiting a few mins.

Due to unexpected emergencies, we had to change our entire schedule in Europe and change or cancel many hotel bookings. We didn’t hold much hope here, because all hotels we talked to before declined our request. Just to try, we submitted the request online to Kramer to shorten our stay from two nights to one night. Surprisingly the staff immediately modified our booking for free and refund one night’s accommodation fee. We were so nicely surprised and grateful because this was the first good thing that happened to us on this trip after all the chaos and chores. Obviously the staff here are very focused on customer satisfaction instead of just wanting the money. It really saved our mood for this holiday in Europe. The hotel itself is in great location, right next to a shopping mall and public transportation. With a few bus stops, you’ll be in city center. It’s also quite new and clean. Staff are very friendly and helpful. We will definitely stay here if we come to Valencia again. And we recommend it to all friends and families who plan to visit Valencia!

Nothing. We were very impressed!

Location was good and strategic with a large shopping center just across the road and the metro station just 5 minutes walk away. Staff was friendly., room was clean albeit tiny.

very noisy. No matter where your room was located, you couldn't escape from the street noise as this is probably one of the busiest junctions in the City. Inside the building, noise traveled easily too. Breakfast was disappointing as it was not really a buffet which seems surprising as the the hotel has 70+ rooms

Very confortable and clean hotel. Great bed and decent sized room with a good bathroom. The staff were outstanding! I’d like to say a special thanks to Nehuén, who was really friendly, helpful and warm. A great hotel for a short stay with the Jardín de Turia park only a few minutes away.

Breakfast on weekends can be pretty stressful. I don’t think they can cater for the amount of rooms they have, so it becomes too busy and chaotic. Also there’s barely any options in the restaurant for vegetarians. The location is not bad, but a 20 min walk to the centre (which is fine, but because we travel with little ones, it’s something to consider).

Friendly personnel, overall pleasant atmosphere. A hotel could be used when attending events at Valencia Palace of Congresses (Palau de Congresos)- easy to approach by buses or metro (city traffic card is reasonably priced) or 30min. walk, which is needed after long flights or hours at the congress. Proximity of an old town is an advantage.

Busy traffic just next to the hotel. However, my room on the 4th floor was sufficiently silent.

If you're in Valencia for the marathon, look no further than hotel. They goes above and beyond to cater to the unique needs of runners, making it an ideal choice for those participating in the 42km race. Upon arrival, I was pleasantly surprised to receive a thoughtful welcome gift, a gesture that set the tone for the entire stay. The staff's commitment to ensuring a great marathon experience was evident from the start. One standout feature was the early breakfast service, starting at 6 am on Sunday. This thoughtful initiative ensured that runners like myself had ample time to fuel up with a nutritious breakfast before embarking on the challenging 42km run. It's these small touches that make it stand out among the competition. The staff deserves special commendation for their cool and accommodating demeanor. They not only answered all my questions but also went the extra mile to be helpful, contributing significantly to a stress-free stay. The room was a haven of comfort, featuring a very comfortable bed and well-appointed bathroom facilities. After the marathon, sinking into the plush bed was a welcome relief for tired muscles. The attention to detail in room amenities did not go unnoticed. Location-wise, the hotel is strategically situated near a park, offering a refreshing escape for pre or post-race relaxation. Additionally, the convenience of nearby bus and underground transportation made it easy to access the city center swiftly. In conclusion, hotel exceeded my expectations and played a vital role in enhancing my Valencia Marathon experience. I wholeheartedly recommend it to fellow runners and travelers alike. Whether you're in town for a marathon or simply exploring Valencia, this hotel provides a winning combination of comfort, convenience, and exceptional service.

Absolutely brilliant Hotel. The reception team particularly were superb and helped a lot with local advice on how best to enjoy and get around Valencia. As we had a late flight they extended our checkout time, offered to take care of our luggage and ordered us a taxi when we needed to leave. The bar is great too. We ate there every night of our stay. great selection and helpful service. Room was cleaned every day and was spotless. I cannot fault any aspect of this hotel and we will stay there when we visit again. I would absolutely recommend the Kramer to anyone visiting Valencia.

Nothing to fault. All excellent.

Location of the hotel is wery good (near it there is a metro station (Campanar) and bus stops(at least 3 buses goes from the center to the hotel). The stuff of the hotell is absolutely kind and helpfull (even if you go to them at 2 a.m.), will help you to deal with your problems (no matter what it is: buying a ticket to museums/problems with room/additional cervice). Also they give you a card to the welcom drink - I took a glass of Cava & it was good! The brecfast is very tasty for 12 eur you`ll be so well-feded. Free Wi-Fi is working good and fast(I used for searching,chatting,listening music,whatching films) in each part of the hotell, so you`ll be online 24h. Room had a perfect big soft bed and good shower with their own bottles of gel/shampoo/conditioner (for me it was a little bit impressive, cause reagular you have a few sachet of this kind of staff), and termostat works well, you could do the tempreture what ever you want in the room. In the end want to say that for 3 stars hotel - they are so good and impresed me in the good way. If I`ll be in Valencia again - would prefer to stay here again. p.s. (on photo there are a bottles of hand wash (but another are the same) and the bed is not as well made as it was when I moved in, forgive me)))

I think they could do a cosmetic renovation of rooms (there were some scuffs/small stains on the wall), but for most of the people they are almost invisible, so this isn't a significant minus.