Club room overlooking Galle Face Green with business club room-continental breakfast served, all day coffee & tea & evening drinks & snacks. Large room with large desk & lounge, cool, dark bedroom with excellent bedding. Lush bathroom with great bath. Fabulous breakfast served in the downstairs restaurant. Very helpful staff & particularly the concierge. Walk to many of the sites. Large pool & good sunlounges. Very late flight & no problems getting a late checkout (4pm) but maybe because we were lucky to be there on a quiet week.

Looking tired & in need of an upgrade. No compendium in the room so had to wander around & guess what the facilities were & weren’t informed on checkin what was available at the hotel.

Breakfast yummy with lots of variety, rooms spacious and great mattress. Hubby said pool was great and staff professional and friendly. Hotel spotless! Casual meeting lobby area had nice cakes with afternoon tea (extra cost). Lounge was great for reading newspaper in quiet setting and perfect for pre drinks with our local friends who we were able to invite. His drinks were extra but this is fair and usual Lounge policy.

The Lounge doesn’t offer snacks/light meals during the day which seemed to surprise many guests paying for the lounge access privilege and very unusual.

The experience of stay in this hotel was just absolutely amazing! Everything was just so organised and systematic that it almost felt like more than a five star hotel. Here are some things that I really liked about my stay : 1) right from the entrance of the hotel to my room everything was extremely clean and the atmosphere smelled really pleasant. 2) another thing that I really liked was how the room service read and understood the way I was staying, they read which pillows I preferred so the next time I enter the room the pillow was exactly where I like it kept and the one that I use for sleeping. 3) the staff was really approachable and friendly. I didn’t meet even one staff member who spoke with me without smiling. 4) any requests that I made in the room was immediately attended to without me waiting for even five minutes. In the end, I would really recommend staying staying at this hotel because as the thing goes “Taj always delivers”

Our week long stay at the Taj Samundra was nothing short of being exceptional. From the overall quality of the food to the comfort of the rooms everything was top notch. A special thanks to the team at "Porta of Call Restaurant" along with Dilhara, Gayan, Dias, Dileka, Mr Nasitha, Mr Nilanka and Karishma. The wonderful team made us feel really welcomed and went over and above to make our stay as memorable as possible.

The overall safety OUTSIDE the hotel and along the Galle Face Stretch was not very safe specially for females. This is upsetting for the guests and the hotel should look towards discussing with local authorities as to how more safety measures can be implemented and put into place.

This is the second time we’ve stayed in The Taj and love the luxury after travelling round Sri Lanka. Staff were mostly helpful and friendly. Breakfast was a feast of international cuisines. The Club rooms were comfortable, with attention to the little details. Bed was divine, ensuring a good nights sleep. I loved the bath & shower.

There were major issues with check out, which is not appropriate to mention here

Our stay at Taj was wonderful. The room was very specious and clean. Food itself was excellent and had a vast variety. A special thank you goes to the staff (Dilhara, Uddika, Dileka, Usha, Mr. Chaminda, Mr. Malaka and Mr. Nilanka) at "Port's of Call" restaurant. The front desk staff was very kind and accommodating to our needs. Overall, our stay was very pleasant and would definitely come back for a stay. Thank you.....

Room Service, Housekeeping was exceptional. In-room dining food was amazing. The rooms were clean, comfortable and well maintained. Taj has such a great reputation, and the service lived up to it. Honorable Staff mentions - Dumith Nonis(Helped us and packed breakfast for early checkout) Anuradha(The spa service was very relaxing, well worth the money) Dinusha(Greeted us with a warm welcome, and was very helpful with all our questions throughout our stay) In short, everything was Perfect.

Nothing, everything was great.

Great welcome and check-in. Beautiful hotel very tastefully decorated. Lovely room with great view. Brilliant facilities. Lunch at Yumi, great ambience& Japanese cuisine excellent! Head Chef Sudesh did brilliantly well with his hospitality which I thought was world class. Buffet selection at the main restaurant was wonderful with great variety.

Nothing to complain of.

Lovely large room with huge luxurious bathroom. Very comfortable bed and excellent air con. Was sent some fruit and sweets to the room, which was nice. Fast room service. Enjoyed the violinist and pianist in the lobby. There is a wide choice at breakfast with several cooked to order options. Staff moved our room upon request when there was a festival on nearby which made our room too noisy to sleep.

They refused to accept contactless payment even though their card machines clearly have the contactless logo on them. Check in is very slow. One morning our omelettes were not fully cooked (the chefs admitted this and apologised). Restaurant staff tried to bill us for breakfast when our room rate included breakfast. When we checked out the reception staff tried to do the same thing!

- Very nice pool and fitness area - Staff with high standards - We arrived with an early flight and wanted to check in early, staff was very kind and accommodating - we could enjoy the pool upon arrival and they swiftly let us know when our room became available - Location is perfect whether you want to leave via an Uber, hail a tuk or walk towards the fort area via Galle Face Green

Nothing