Friendly staff. They do what they can to make your stay comfortable. They always smile.

In the elevator they advertise 20% off your meal in the roof top restaurant, but when you ask for it they say it is an old promotion and not offered now. But it was still advertised for the whole week I was there.

Location and facility

Unfortunately, the room provided did not match our reservation. We were initially offered a twin bedroom with two separate beds pushed together, which was inconvenient. This has happened multiple times during my visits to Sri Lanka, including stays in Panadura and Mount Lavinia. Many Sri Lankan hotels undervalue local customers' booking through platforms like Booking.com, focusing more on profits than customer satisfaction. After voicing our concerns, the property manager took immediate steps to rectify the issue, and we are grateful for his prompt response. However, such recurrent issues indicate a lack of attention to customer needs, which Hotel Management should address.

Easy access, helpful staff in housekeeping, bar/restaurant. Ayoma and the housekeeping team did a great job. Harsha and team from the pool bar were excellent. Duminda from housekeeping was the most helpful..he never said no to any requests we made and would go out of the way to satisfy us. Sadly... the only person who was professional and welcomed us was Dhanushka..amazing personality...I'd recruit him to my own business... He should be in a higher position..the lady receptionists are a nighmare....never helpful... just sitting like Barby dolls..very fake approach... The GM Gerard, I think his name was...is very helpful and courteous....

Wrote everything above

The location was close to most places in Colombo area so it was good. The staff were very nice, they were quick to attend to our requests. The bed was very comfortable and the toilets were clean. They charged a little bit extra by mistake when we checked in, the manager paid us a visit the next day with an apology and a refund, I appreciated that very much. The buffet breakfast was good, and the pizzas are very nice.

The photos on the website does not reflect the condition of the hotel now. It's a bit rundown and wide angle photos make everything appear much larger than what they really were. especially the room photos and pool. But it's alright, our stay was good because the staff were really nice.

location and roof top view were the reasons I chose this property and both were excellent. very close to the restaurant lifes good kitchen and easy to walk to independence Square. views from Upper terrace were great, especially in the evening. Staff at reception and at roof top were very helpful and friendly (one of bar team especially stood out but I failed to get his name) Rooms were a good size with plenty of storage but not much hanging space. Shower pressure was good with plenty of hot water

Annoying to have to pay as you go st the bar and cant charge to room. info says they accept Amex but their machine wasn't working so I had to find alternative payment method which was annoying. Quality of linen and towels in the rooms were poor / worn. hand towel was virtually see through. no hooks or hanging rail in the bathroom so impossible to dry swimwear. WiFi very spasmodic and dropped out frequently Nice toiletries in the bathroom but no tissues!.Kettle and tea /coffee but no teaspoons. shower for the pool was down a flight of steps and along a corridor so a total slip hazard and feet carried more dirt into the police than the shower washed off! chicken sandwich turned out to be a mayonnaise sandwich with virtually no chicken. 20gm maximum

Pleasent staff, rooftop pool, good breakfast

Ant in the room

I had the pleasure of staying at Trillium Hotel -Colombo 07, and overall, it was a fantastic experience. The food was exceptional. The quality of ingredients was top-notch, and the flavours were always on point. The service was outstanding throughout my stay. From check-in to check-out, the staff was warm, professional, and always ready to assist. The rooftop experience was definitely a highlight. With stunning views of the city skyline, it’s the perfect spot to enjoy a drink, or simply relax. The rooms were spacious, modern, and well-appointed. The bed was incredibly comfortable, with soft linens and plenty of pillows for a restful night’s sleep. The bathroom was very clean. This hotel truly provides a perfect balance of luxury, comfort, and convenience, with a personal touch that sets it apart from others.

it was a wonderful experience. The food was exceptional, with a wide variety of options at breakfast and delicious dinner choices in the hotel’s restaurant. The service was outstanding, with attentive staff who made us feel welcome and were always available to assist with anything we needed. The room was spacious, clean, and comfortable, with modern furnishings and excellent amenities that ensured a relaxing stay. The highlight was definitely the rooftop, which offered breathtaking views and a peaceful atmosphere, perfect for unwinding after a busy day. Overall, it was a fantastic stay, and I would highly recommend this hotel to anyone seeking comfort, great service, and a memorable experience.

Staff are really perfect especially front desk manager, she understand my issue with my bank and offered me a generous offer and helped me to cope with this problem. I really appreciate it and looking forward to come and stay in this hotel again.

They removed the billiards, but it doesn't matter, there are more to enjoy in this hotel. And when i asked for billiard table staff was so helpful and they tried to offer me outside of the hotel for playing. And it means a lot to me

My stay at Trillium Boutique City Hotel was nothing short of exceptional! The hotel is beautifully designed with a modern yet cozy ambiance that makes you feel right at home the moment you step in. The location is fantastic, conveniently situated in the heart of the city, with easy access to popular attractions, shopping areas, and restaurants. The staff at Trillium were incredibly hospitable and attentive. From the warm welcome at check-in to the efficient room service, every interaction was pleasant and professional. They were always eager to assist with any requests or provide recommendations for exploring the city. The rooms are spacious, spotless, and elegantly furnished, offering all the amenities you could need for a comfortable stay. The bed was extremely comfortable, ensuring a restful night's sleep, and the large windows provided a lovely view of the city skyline. The bathroom was equally impressive, featuring a luxurious rain shower and high-quality toiletries. One of the highlights of my stay was the hotel's rooftop pool and lounge area. It’s the perfect spot to unwind after a day of sightseeing, with a refreshing swim and a panoramic view of the city. The breakfast buffet was also a delight, offering a wide range of delicious options, from local delicacies to international favorites, all freshly prepared and beautifully presented.