We really enjoyed our time at Funken Lodge! The room was a great size and very clean, the hotel itself was beautifully decorated and very cozy in from the cold, the staff were extremely friendly and helpful, and the service was top notch! highlights included: - a personal welcome upon arrival, and a packed breakfast when we left early to catch our flight home - staff would notify you in the evenings if there was northern lights activity - that's how we saw them on our first night :o - delicious breakfast and dinner, and the dining room had incredible views over the town and mountains Overall I would really recommend Funken Lodge, they made a once in a lifetime trip just that bit more special :)

I liked the location at the end of the town. The view of Longyearbyen Glacier over breakfast was breathtaking. In general the staff were very helpful and when we come back to Svalbard we will stay in Funken, if the rates are still good. The room was lovely. One two nights an arctic fox passed by our bedroom window and another night a bunting (little bird) sang outside our room. Can you imagine?!?! It was amazing. The breakfast was quite good but the quality was not always perfect, but I have to understand this is the high Arctic, not Paris! The staff were so helpful over breakfast. A Sri Lankan lady (whose name escapes me just now, apologies) was wonderful and made us feel so o at home during breakfast. We feel we made a friend with her. Other staff were also very helpful. The receptionist guy from Oslo (I am so sorry but I could not see your name tag) who started in July was also particularly helpful and friendly - thanks! The gym was well appointed and quiet with a nice sauna I wasn't expecting!

On one day service staff forgot to clean the room and we had to ask, but that is not a big deal at all and they did a great job the next day and were very friendly and made sure we had everything we needed. A strange thing happened: We were told by other guests that they had walked into their room to find another man staying there and using their bed. This really upset them and unnerved us when they shared this with us. We didn't have any bad experiences but it made us a little concerned as to whether our room would be okay (it was okay) .

This is a cute comfy hotel, nice design, food is not bad. Surely not cheap and the room and toilet were very tiny and uncomfortable for 3 days but all in all a nice place to come back to and relax and intense cold and outside activities. They have a no shoes policy but give you nice home shoes to go around. The reception was all in all nice even though one day we asked them if they could prepare some food for us since we had an activity planned until 10 pm which was the kitchen closing time and it took much talking and waiting to finally get a yes to then find a small plate of cheese on arrival (the waiter then was extra nice and gave us one maccheroni and cheese plate)

The room and toilet are very small, we even paid for extra spacious room. At breakfast at times they told us the eggs were finished, I mean…

Overall the hotel has this cosy atmosphere, rooms very simple but very stylish. Heating in the room was perfect. It was also very quiet so it made really easy for me to unwind after a long day spent on tours. The staff is amazing, absolutely doing everything to make the whole experience even better. Special mention to Maggie and Sergey who went above and beyond to make sure that people enjoy their time in the hotel. Breakfast selection is just enough in my opinion, everything is fresh and well prepared.

Nothing, I absolutely loved Funken Lodge and already planning to come back for the summer season.

A great hotel in an incredible location. It's modern and comfortable. You have access to a sauna, a cocktail bar, and a small library to relax after a day of Arctic adventures. You cannot get tired of the view from the restaurant.

A small inconvenience is that it's not in the town center so you have to do a fair bit of walking to get to other places, though for most activities the companies will pick you up directly at the hotel.

Very much enjoyed staying at Funken Lodge. Three points I would like to highlight in particular: Friendliness of each and every team member. They really want you to have a great time! Very cozy and comfortable lounge areas where you can hang out before or after your activities. The breakfast and dinner in the restaurant are exquisite, and the view from the tables is just mind-blowing.

Everything was perfect.

Historic, warm and friendly hotel!! Activities are easily booked and facilitated for the guests to maximize their Svalbard experience.

Limited options for dietary restrictions (shellfish/fish allergies). The Funken has since reached out and expressed the will to improve the experience for guests with such restrictions.

- great breakfast with different kinds of salmon and great granola - wonderful interior design - spacious and modern rooms - good gym - nice location on a hill and close to Huset, the best restaurant in Spitzbergen - very friendly and good-looking personnel

- during our stay unfortunately the sauna was out of service - during our stay unfortunately the cappuccino machine was out of order

Rooms were good, with right facilities. The breakfast was awesome. My wife is Vegan and they had very good options. Outside of breakfast, their regular bar menu also had vegan sandwiches and good local beer.

During check in if they can quickly tell room assignments, that could save a trip up and down.. but that is a minor point. From a location stand point, this is one of the farthest..so long walks to main strip.

Everything is nice in the lodge. The accommodation, lounges, the food for breakfast, lunch and specially dinner are great.

It is too hot, it is impossible to sleep. I know it is global warming but I think the lodge needs to do something in the rooms facing the town. Fix the coffee machine at the breakfast, to not have to walk to the bar if the preference is more than a black coffee.