Excellent breakfast, if you come away from breakfast dissatisfied that's a 'you' problem!! The location is stunning and the part of the hotel we stayed in was across the road from the lake where you could spend hours in peaceful tranquility looking at the mountains and lake!! A great base for touring. Parking could be an issue during busy periods, however we had no issues while we were there.

i can only comment on our room which was chalet style. We are both tall and when stood upright we almost reach the ceiling...thats not a bother, however, we heard every small movement from the room above us. The rooms can get quite warm too... but not a deal breaker!!

A great hotel, very much in keeping with the area and the staff were so friendly and helpful. Breakfast at their restaurant opposite the hotel directly on the lake was a stunning setting. They offer a free hours use of their paddle boards daily which is great fun on the lake plus you can get discount on various attractions by showing your guest card. Would have no hesitation in staying here again if we return to Brienzerburli (and why wouldn’t we as it is such a beautiful place).

Only one slight niggle - the various breads at breakfast weren’t covered and there were flies on them every day so we never ate them.

Good location in front of the lake with excellent view. Quiet neighbourhood yet well connected. Good breakfast spread, lot of choice (eggs, ham, salami, cereal, cheese, and good coffee, helpful staff overall, especially the staff at reception. The room was warm and we asked for a fan which was promptly provided. Location was good, 10 mins from train and 15 min from bus or ferry terminals

The breakfast place always had some flies buzzing around, it will be good to try and get rid of them.

The entire experience was fantastic from check in to check out. The staff were so friendly and accommodating, even offering to drop us to the train station! We had the 2 bedroom room which had the best view I have ever seen from a hotel room, and was super spacious, comfortably fitting 4 of us in 2 very separate bedrooms with a foyer, living room and balcony. We wish we could have stayed longer and will absolutely be returning the next opportunity we get. Cannot thank the hotel enough for everything, they exceeded our expectations in every way. This is probably the best hotel experience I’ve had.

I am satisfied with everything in the hotel, starting with all the hotel staff without exception, they have an elegant and polite treatment and the speed of their completion, they show you all the tourist places you are looking for and transportation, the room is wonderful and it has a direct view of the river, it has all the necessary services it has a classic feel The breakfast is very good and there is enough space for all visitors. The hotel is 10 minutes walk from the main station The price is reasonable compared to other hotel

The location by Lake Brienz was fantastic, lovely view from almost all rooms. Restaurant on-site which was convenient. A short walk to Brienz West train station.

The sound of the clock tower was quite annoying as it chimes through the night - ask for a room away from it. Breakfast was average at best. When asked, staff told me there were no buses to the Brienz main station (which was not true) and they did not mention the Brienz West station nearby. I took expensive taxis until I figured out the information was not correct.

Lovely family hotel near the lake. We had a very spacious room with seating area and a view towards the village of Brienz and mountains. We had dinner in the restaurant which was great with generous portions at standard Swiss prices (for us Kiwis very expensive). Good shower, very comfy beds. Breakfast was good with lots of choice.

everything was great

Great location just in front of the lake. Easy to walk through the promenade towards the center. Very friendly staff. Spacious & clean room.

The room was a bit too warm. The restaurant staff were mainly communicating in German but they were making the effort so we managed with half English - half French.

Very clean and spacious hotel situated near to the lake. The room we occupied had a balcony with mountain view plus a window with partial view of the lake. Very good breakfast and receptionist kindly took us to the railway station on our departure.

My wife and I always like to have a kettle in the room to make a cup of tea, unfortunately there was no kettle available.

The breakfast was excellent and the location was excellent. The staff were very friendly and helpful. The hotel offered parking and we could take our little dog which is why we chose that hotel. We also had a delicious supper on the restaurant terrace.

We had a lake facing room which was beautiful. It would be a great idea if traffic could be diverted as the road passed in front of the lake facing rooms and was noisy. We solved the problem by using earplugs at night.