The property is set in the most wonderful of locations! Opening the wooden doors in the morning to such a perfect view is something money has trouble buying these days!! On check in, Joseph (I think that’s his name) was great, telling us everything we needed to know. Breakfast was continental, and although not everybody’s taste, was refreshingly nice (Even though I’m British I found it just great). I noticed a few reviews of Iseltwald mention it’s great for one night as there isn’t much to do, but we stayed 5 nights and found it was an ideal place as the buses and boats run often, and you always get a seat. I would definitely stay here again, the only problem is that there is so many places to visit in Switzerland. My Wife rated this getaway as her best, and we’ve traveled quite a bit! Thank you Châlet du lac :)

This was one of our best stays in Switzerland and the location is unmatched. It's right on the bank of Lake Brienz and you get the pristine blue lake views right from your room (we had the lake view room with a balcony). Iseltwald is exceptionally quaint and beautiful and the hotel is a nice, authentic Swiss chalet with very beautiful rooms and authentic wooden furniture with a wonderful balcony. The main Iseltwald bus station is a 5 min walk (350m) away and so is the boat station (for boats to Interlaken and Brienz. The hotel has a limited, but very nice spread for breakfast with cereal, milk, fruits, bread, cheese, croissants, tea, coffee, juices, yoghurt (no hot dishes). Their coffees are exceptional! The rooms comes with a kettle and they provide fruits for you. Very clean. There is a restaurant in the front of the hotel that can get noisy when busy (it's shut on Monday and Tuesday). There are multiple kayaking, paddling options in a 5 min walk, on the promenade of the lake. Lovely area and a big local shop is next to the main bus stop

The prime location in the lake front with parking is obviously a massive bonus. Hotel staff are very friendly and attentive. Restaurant food very good. Room was spacious with amazing balcony to view the lake.

Not much However... Asked on 2 occasions for an extra pillows never got them yet, pillows are giant marshmallows with no support, I think house swapped pillows but no extra.l ones. Sadly not very good for a registered visually impaired person !! My wife had problems on the stairs as the lighting is dim and stair covering is the same colour and could not see the edges due to lighting, there needs to be a contrasting colour on the stairs, even a black edge. A really nice hotel in a superb location, but could do with an disability accessibility update.

Amazing location, friendly manager, nice traditional hotel

Lack of air-conditioning. In this day and age you'd expect hotels (especially when they are expensive) to have an air-conditioning unit in each room (not necessarily central air-conditioning) that blows both hot and cold to be used accordingly depending on the season. It may be Switzerland but Summers here are as hot as the beaches! The night spent was very uncomfortable because of the heat even with the windows open. But this was the the case in all the hotels we stayed at across Switzerland...the only negative experience.

Overall great experience. Let me start with the location and the view from the room - the hotel is located just by the lake with a magnificent view. Waking up a morning with this beautiful view from window&balcony makes you feel waking up in a heaven. The rooms are very cleaned and specious/big enough to provide very comfortable stay. The staffs are very nice and kind - we stayed during my wife's birthday and all of the staffs were so nice coming and celebrating her. Breakfast offers great variety and very tasty. We had dinner in the restaurant one night and it was simply super. We had Autumn Special Meal with Deer Meat and specialties of Autumn vegetables. Overall was a great experience and we'll come back again in the summer to enjoy the lake

Swiss type room experience and the view from the honeymoon suite was beautiful.

Carpet floors

It’s hard to review this property because we want people to stay there so it stays open, but we also want to keep it a closely guarded secret as it’s just too special! The hotel is a typical Châlet style. Our room was very generously sized and we had the most exquisite view over the water. It’s not been decorated for a while, but that only adds to its charm. The restaurant on site was superb, we didn’t even think of eating anywhere else! We will be back.

There is no air conditioning, so it could get quite warm in summer. Be aware, being an older building there are no lifts, so you need to carry your cases upstairs.

The room was cute and quaint with a great view and balcony.

Upon arrival one of the first things the gentleman said to us was “I called you to see where you were.. and emailed too”. This was off putting. Our room was paid for and there was not a set time which we were required to arrive by, we got there shortly after 6pm. I was confused as to why we were called as if our room was going to be given away. It wasn’t, thank goodness. Also the soap bottle in our room was empty.

Fabulous location and the most beautiful setting. We had a lake view room and the balcony was spacious with a perfect view. Good parking facilities. Nice breakfast selection. Nice restaurant for evening meal which was reasonably priced. Staff were friendly and helpful.

The room was quite basic with limited facilities, but was fine for a short stay. Not really the hotels fault, but there seems to be a wasp problem here, which tarnished our evening meal a little as they wouldn't leave us alone!

Location is excellent. Easy access to main attraction points. Staff was very good and responsive.

Breakfast needs an improvement. Appreciate if it would be possible to add hot meal (fried eggs, omelet, sausages, etc.). Not good variety of vegetable and fruits. Rooms need to be better equipped. Tea pot or coffee machine would be good asset. The room needs either small refrigerator, or mini-bar.