The place is very nice and for the price is very good. Not that much interaction with the people since they are not always there but during the check in they are helpful and friendly, the room is very clean and they make sure that we will be comfortable during our stay. Will definitely recommend their place if they want to stay in Interlaken.

Even at night you would hear noises from the outside even the windows are close. We didn't expect that the reception is also part of the restaurant. I came to the hotel and want to go to our room and there are people eating and they extended the restaurant in the hallway o f the hotel. I was shocked and asked if i'm the right place. But it was okay.

Location, excellent, in the center of everything. The restaurant that's a part of the hotel, so delicious, we shared a burrito and some margaritas and were so happy with them (the server was also excellent and funny!). The man who checked us in, the nicest! He helped my husband with parking, and surprised us by upgrading our room free of charge (low season in the area I think... and, not that he knew this, but we traveled to Interlaken to celebrate my birthday, and this really was so gracious of him. He was so kind). Beds were comfy, everything was clean, and we loved the decor/colors/home-y feeling of staying here. Will definitely stay here again if we visit Interlaken again.

No complaints!

Since I was a single traveller, the room was just about what was needed to lodge yourself after a day full of tourist activities. The room was clean and well maintained with all essentials like hot water, clean towels, soap, hair dryer, coffee machine and complimentary Wi-Fi. The room was cleaned daily as well and the bed was just about comfortable. The location was very good, almost half way between Interlaken Ost and West stations with sufficient options of restaurants, cafes and supermarkets. The hotel provided with a card wherein you can use the public transport free of charge within the city. Over and above this, the lady at the reception was friendly and cheerful and was willing to answer all the queries I had.

A word of caution would be that there is no lift; so if you are carrying bags which are heavy, it maybe a task to take it to the 3rd floor (where my room was) like I had to. Since, I was staying in a single room; some might find it claustrophobic. I would recommend to choose a double room for them.

The staff are incredibly awesome. They are so helpful and friendly. The hotel provided us electric fan which was very useful in summer. There is a small pantry on the 2nd floor (the microwave and kettle are available at any time!). The hotel also gave us capsule coffee every day.

There are no doormats in the restroom which can make the floor wet.

friendly and helpful staff, breakfast was good, walking distance to Interlaken West Station, few restaurants just nearby hotel.

no lift, a bit tough with big luggage but staff is very friendly and offered to help.

Great food choices at breakfast, lovely coffee, we could eat outside or inside. Their (El Azteca) Mexican restaurant evening meals were FABULOUS. But DO BOOK, as it is VERY popular! Great coctails and reasonably priced (for Switzerland) Staff were very charisnmatic and busy but very attentive! Some guitar serenading in the restaurant one evening went down well with us and when we retired upstairs to bed, it didn't disturb our sleep whatsoever. No air con, (which we knew when we booked) but the fan provided in the room was very efficient (even in September, as it was still hot)!

I was part of a two week international conference with 40+ people. We were spread between the various accommodations throughout the town, and we are used to the 4 star experience on average. I chose this 2 star deliberately because of the food reviews, and I came out very satisfied. Yes, the room was 2 star (as expected actually), but the staff and the food and the cleanliness makes up for it big time! I never review or comment, this is my first, but I have to tell you: one evening I came back late, close to midnight, and the owners were just entering the front door and nodded me quietly with a smile to stay quiet and put. Turned out they were shooting a video(!) for an obviously insecure wannabe guest, how to enter the premises, where to find everything, WIFI code etc., almost giving a whole tour of the place as a preview! And this was their day off, I kid you not folks! These are some of the nicest people I have ever met! I was able to use the free WIFI for work easily. It might be that from now on, I will have to visit Interlaken for short periods from time to time, and this will definitely be my choice to stay.

The room (the single) was as expected, but maybe a flower or two might be a good idea to elevate the experience closer to where every other aspect are, keep up the good work.

The hotel location is like between interlaken west and ost but much closer to west bahnhof, thus, a great location if traveling to jungfrau region. The room is just enough for a couple because it is a little small, though very tidy and comfortable. They always keep the room clean and changing towels every day.. We really liked that they offered packed breakfast if we needed to leave very early for tour.

The building has no lift, considering it is like a restored vintage building. It is no good if traveling with heavy luggage.

We loved our stay in this hotel. Excellent customer service. Sir Paul is very friendly and always checks on us. The location is perfect as its just few blocks from the train station. Its nearby convienience stores, shops and near to the park where you can watch paragaliders as they land. Its a simple family owned Inn. Just perfect and comfortable place to stay in during our trip.

Nothing.

Nice small Hotel, Decent size Rooms, Good Breakfast. Breakfast lady was very Kind, Friendly and helpful.

This hotel is not Senior Friendly. If you are senior or have any leg Pains or Joint Pains, This hotel is not for you. There is no Elevator so you have to climb Stairs which can be problematic for old Peoples. Also if you are concerned about your Privacy then make sure to book a Room with a Private Bathroom. If you book with Shared Bathroom then it’s not convenient. I would say it’s a 1 Star Hotel, Breakfast Makes it 2 Star.