We liked a lot about this hotel because for hikers and nature lovers like us it was functional and practical. It is a five minute walk from Interlaken West station and close to a supermarket. It is in a quiet suburban area. In this small, family-run hotel, it is the staff who make this a clean, calm, comfortable place to stay. Thank you Lotschberg team! We used the common room to relax after hiking in the mountains, to make a cup of tea and to be always surprised by a glimpse of spectacular snow-capped mountain in the distance. We appreciated talking to the staff about mountains and trails, staying safe in the high mountains, and respecting the fragile, Alpine natural environment and ecosystems. We also liked that there was a small field nearby with cows and the music of their tinkly bells.

Staff were friendly, breakfast included was decent and location is very convenient. Also the common areas were great. Staff kept the rooms and areas clean. There is a laundry facility too, at a fee.

The shower drain did not work properly and may need to be unblocked/repaired. Observed that previous customers had similar issue.

Close to West Interlaken. Nice and quiet.

Bathroom and room a little cosy.

Great breakfast with freshly cooked eggs. Good selection. Nice common room always available tea and coffee. Excellent location. Overall the hotel had everything you could need for a comfortable stay. Hotel is a bit dated but you its clean and you get everything you need. Important to realise for Switzerland this is par for average so it is not fair to be expecting 5-star modern accommodations at this price.

The beds and pillows are no good. The rule about not eating/drinking in the room should be mentioned upfront on Booking.com. I can see how for some it can be a deal-breaker. We didn't need to and there is a very large and well-equiped common room to eat in but as can be expected you don't get privacy and have to smell other people's different food which can be strong at times.

The staff are super friendly and helpful, it was my first solo trip and I was quite nervous, but the hotel felt safe and clean. the location is great, loads of shops and restaurants around. They also provide with suggestions on good restaurants and where to go. I had an amazing time staying here.

Nothing was bad, I only wish there was some more variety in the breakfast and wish they provided with a kettle and mugs in the room

The location was perfect for us. A little out of the way if you want to be right in the middle of EVERYTHING. For hustle and bustle you probably want to stay near the Interlaken Ost train station. This hotel was close to Interlaken West train station and perfect for travelers looking for peace and quiet... We saw paragliders, goats, and mountains from our window every day. You're still only a 20 minute walk to Interlaken Ost.

This hotel was wonderful, the nice young lady at the front desk was pleasant and helpful. The bed was comfy, the views were amazing, the location was convenient and peaceful. The ONLY complaint is that another guest stole our groceries from the shared refrigerator. We had some good wine and cheese and bread and they completely robbed us. Be careful! Even with the thieves, I would still recommend this hotel and would absolutely stay again, just might not share the refrigerator next time!

Beautiful property, beautiful views, a park close by is plus for kids. Interlaken west is close by. There was an old man who was very nice sometimes and sometimes he is very rigid. Iron facility is next door. It was good stay for us.

At breakfast time things were finishing and not re filled soon. If you ask for scrambled eggs, they give you very small portion i really ask them to give me more. Also we left around 7am i saw on booking.com that they can pack a quick breakfast but when i ask the reception he said he can’t which is strange to me.

Comfortable and convenient for Interlaken West station, which is not the main station, but on check-in a guest card is provided that gives free travel on local buses and between the two rail stations for the duration of your stay. There are a couple of good supermarkets and many restaurants within easy walking distance. The breakfast was simple but very good for pastries and coffee. There is also a common room and roof terrace with free coffee, tea, hot water available all day.

The fridge in the common room is available for guests to store their own food and drink with post-it to write name and room number. Unfortunately, we had our lunch and drinks stolen overnight, so suggest don’t put anything of value in there. The manager advised this had never happened before in 3 years and insisted on paying us for the stolen items (which we didn’t want to accept as we suspected it was from her own money - not hotel funds!)

We loved this property!!!! The staff (Lemka) was super friendly and helpful. Our room was lovely and clean. The breakfast was amazing. The common terraces and dining space were just perfect for relaxing and talking with other travelers. The location was 5 minutes from Interlaken West train station, 10 minutes walk to Unterseen. It was quiet and not as commercial as the other side of Interlaken - we could see goats outside our window. But there were several grocery stores a few blocks away and many restaurants. We would not even consider staying anywhere else if we return.

Nothing

Very close to Interlaken West train station. This hotel provides a Lounge room equipped with fridge,microwave,crockery,cutlery,coffee machine etc ,which allows us to use to eat a meal which can be purchased from the major 2 Supermarkets in Interlaken. The hotel does not allow eating in your room, hence the lounge facility. Great idea for travellers. A Continental breakfast was very satisfying with its selection. The welcome from the owner on arrival was pleasing. Would recommend this hotel .