Some of the staff recognized me from my stay earlier this year. Ample amenities in the room (good housekeeping). Great breakfast. Enjoyed using the gym. Good location. Clean and safe.

Had to ask for some things that took a while to get. Coffee or tea sometimes took a long time to get. Saw a guest cough and sneeze over the buffet, Maybe, have some disinfectant in public areas. I can't recall if this was there. I did see some in the gym.

From check-in to check out, staff were very good. My room faced the road. I would have liked a room with a balcony and pool view. Room was clean and bed was very comfortable. Great rain shower and a clean bathroom as well. Really appreciated the free bottles of water in room every day, as well as replenishing coffee, tea and toiletries. Was also very happy that the air-conditioning unit worked efficiently. Wonderful breakfast as well with eggs made to order. I had the best cappuccino outside of Italy. I also got to use the gym for a couple of days. Good location and central. To all the staff, thank you for a wonderful stay and all the little talks, laughs and smiles.

There wasn't a bathrobe or slippers in room as indicated on Booking. I had my own anyway. It would be a nice touch to have a box of tissues in the room.

Would definitely recommend. The rooms are nicely insulated and quiet and perfectly clean. Everything seems very new. Great staff and amenities.

The gym is very small with not a lot of space to actually work out. The pool is also very small and in the middle of the compound so every one can see you.

Everything, The staff, the food, the rooms, the room service, everything was just on point. Loved it. Loved the fact that when the electrian could not resolve the lighting issue in our room, we got changed to another room

Was surprised having to pay $30 to have a visitor

The staff from reception to restaurant to room cleanning were all so helpful, accommodating, professional Really nice young people

I was somehow disappointedI because I asked for a sea view in my booking but when I Checked iI was told there was no such a thing as there were no rooms there! And even if I was given a room at the 6th floor there is very little view of the sea.!

Great location, very friendly staff, strong security. Great value for the money.

There was a fly in the room when I arrived, likely due to no screen protectors on the balcony door. There are not a lot of concierge services (tourism services).

Very helpful and polite staff, the rooms were super clean and overall the facilities met our expectations.

I think some of the plates in the menu were a bit overpriced (like the burgers/sandwiches), but overall the food was tasty.

I liked the friendly atmosphere in general and the attention staff puts on guests. I also liked the professioanisme of the exploitation manager

Decent hotel to stay in Dar Es Salaam. staff were nice, room was immaculately clean. ideal for business travellers

the pool area is too public! everybody from their rooms can see you swimming. Breakfast was too pricey for what it is. only one electric socket in the whole room

The Crown Plaza is a very nice, new hotel with comfortable and clean rooms. The breakfast is varied and of very good quality. There is a very small gym, but it's OK for a short workout. Can recommend.

The pool does not seem to be really used.