The friendly staff, and flexibility. Homely environment. Close to a few restaurants and a supermarket.

The ground floor reception is not appealing for a first time guest but once you're on the hotel floor, it gets better. My colleagues who had a midnight arrival did not find anyone on the ground floor and not knowing the setup, they had to look for another accommodation.

Breakfast was good. but most items got done quickly and no replacement was done hence the later you went for breakfast the accompaniments you would have less options.

The customer service was not good. The cleaners were nice but the concerned personnel at times weren't so helpful.

The hotel is clean and the staff are very cooperative, welcoming and smiling. The hotel is quiet and close to the city centre, which makes it easy to reach all places smoothly.

The hotel is clean and the staff are very cooperative, welcoming and smiling. The hotel is quiet and close to the city centre, which makes it easy to reach all places smoothly.

Location and ease of transportation. Wish the restaurant is 24 hours instead of breakfast only. Room order will be okay which eliminate sitting for lunch and dinner at the restaurant.

Both elevators should take guest to 6th floor not just one.

I mostly liked the service and the team in general. Lucy from the reception was very helpful in everything and he made sure my long time stay was good and comfortable as much as she could. I liked the fact that she usually checked on me in the morning to see if am okay and woke up for my duties. Shes just a good person to have at the front desk.

There was no smoking area

They give free room services and ironing services which great if you ever need in an emergency. They have good storage facilities for goods delivered while the customer is away.

I am just suggesting the room could use a kettle if incase someone wants to have any hot drink when the restaurant are closed.

Great breakfast, free laundry, a safe place and excellent service. The bed was very comfortable and the AC was working great as well. Best value for money, I stayed there around 2 weeks. The hotel exceeded my expectations! They also helped me to organize my airport transfers and dinner.

Nothing much, it can get quite noisy at times due to being on the main road.

The people was very friendly and helpful. We had a last minute change and they were very comprehensive accommodating our needs.

Missed fresh coffee at the breakfast.

Best property to stay within the vicinity of town. Amazing staff.

No arrangement of lunch or dinner if someone wants to have it in the property.

Good location and the staff were really very kind (in general)

The receptionist were lost on the price i got from booking.com. This was really a great price and they wanted me to pay the official price list on checkout. Fortunately I insisted to meet the manager who solved the issue. Thanks to the Manager for his great support and understanding