The hotel is a proper 5 star with good service, good breakfast and great facilities like very big swimming pool, sauna and excellent spa, the massage I had was great. I liked the spacious very comfortable room with excellent views. Luxury bathroom with deep bath and sliding doors very 5 star style. I like the open style corridors in this hotel - balcony style Instead of a classic corridors very stylish and luxurious design of the hotel. Staff were very accommodating, when my aircon did not work well they called technical staff immediately and all was fixed in no time. Breakfast maybe not your classic European style but it’s very tasty and plenty to enjoy and healthy with lots of vegetable and eggs cooked fresh in front of you as you wish is a good touch: Taxi always available just outside the hotel doors and reception can arrange anything for you, they do try to make you feel very happy. Roof top restaurant must go place with fantastic views of the city and lovely food.

Not a lot to dislike, maybe just a price for single gin and tonic was surprisingly high £12

Facilities, breakfast, room furniture.

Location .. this is “two nights” hotel that you can take before leaving Istanbul, unless you like to stay in a quiet area.

The pillows were not comfortable

Everything was great through my stay. Rooms are clean and big enough. Location of the hotel is very central. Staff are friendly and helpful. Food is exquisite ' special Thanks to Mr. Taylan for his hospitality. I want to thank also the staff of Rizo restaurant the night shift ,highly recommend the hotel.

The house keeping during the stay need to be improved

Everything was great through my stay. Rooms are clean and big enough . Location of the hotel is very central. Staff are friendly and helpful. Food is exquisite ' special Thanks to Mr. Taylan for his hospitality.want to thank also the staff of Rizo restaurent the night shift specially I highly recommend the hotel.

Just I think the house keeping was not top ,they need to improve the cleaning of the room during the stay

Everything was perfect. Spa and fitness is a very nice. Room was clean, pillows and mattress are comfortable. Staff ready to help any time. At the end of breakfast brought freshly squeezed juice. Coffee was perfect. At the reception staff allowed a free late check-out and allowed to leave the car in the garage after check-out for some more time.

Breakfast was poor, not for a 5 star hotel. Access to the underground parking is inconvenient.

high class new hotel well designed and absolutely comfortable large-sized room. bathroom and shower facilities unusually developed and very convenient. huge bed with perfect clothes and pillows.

location is far from the center and any infrastructure. this hotel is perfect for short one night stay. breakfast in the down restaurant is nice with wide selection. the only problem is stuff permanently telling to the guests that it’s time to prepare to leave thus there will be plenty of time before closing.

I’ve stayed at the king deluxe sea view room and it was a good treat. The morning sea view on both the bedroom and bathtub was worth the price. The room cleanness was decent. Staff were lovely and helpful everywhere in the hotel. The security was top notch. Amenities were good. I would definitely get back to this hotel.

I had to use the business center for some meetings and it was noisy.

The staff is really good and specially at reception I got really good help from Samed he help me to change reservation and the dinning area and the people who work there really good nice I think the name was Yosif he was great

Only the bad thing was the Galyan lounge which I think they are third party make there Shisha price 500 TL which is really over price and none sense

everything was perfect. personal very friendly, facilities and spa area very clean comfortable and well maintained. breakfast was fantastic and service provided by the team perfect. specially young waitress Dilan was so kind to us.

the reception area is bit small and can be crowded at check out time but they are well organized and efficient. and room - hous keeping you can expect any party of a day 😂