First time at this the hotel and was positively surprised. Everything was great. The staff was fantastic, especially noted Diane at the reception who was absolutely terrific. The staff at breakfast, especially in the kitchen were amazing and the breakfast was great for me who go for a strictly vegan diet. They fixed a fresh passion fruit juice without sugar and it was lovely. I loved the breakfast. It was refreshing that they they had local and healthy food. Thank you

The opening hours for the pool, gym and sauna are not favourable. Would be great if they would offer early morning or evening open hours. I ended up not using any of these facilities, as I had to be away during the day, which is unfortunate.

Great location. Next to the local shopping mall, across from craft market and near Botanical Garden. For the value of the price- it was excellent. Front desk lady - Shati provided great customer service. Attention to details and very kind. Thank you very much for looking after me. I loved staying at this hotel. I stayed here twice. Total 4 nights and 1 day-room booking. Highly recommended to everyone. Airport shuttle service was great.

I cannot think of anything I did not like. Room was comfortable, cozy and clean. Had working refrigerator. Good Air Condition. Shower and Toilet had good water pressure.

Location - close to the airport, within an excellent mall, safe in a closed compound. Clean spacious room with balcony. Even though overlooking a street and parking, the room stayed surprisingly quiet. Excellent powerful hot shower. Very helpful staff, answered all our questions, helped to book an amazing tour, and coordinated fantastic free airport shuttle. Good restaurant onsite - varied breakfast, and nicely prepared dinner. Special thanks to restaurant staff and chef for carefuly adhering to my meal requests. Note that food takes a while to arrive, but at the end it was worth the wait.

Terrible quality stained old hand towels - they seemed grayish-brown rather than its intended white.. Bath towels were fine. Also, although clean, the bedding had seen better days - i didn't expect this from the BW Premier brand.

The staff was very professional and accomidating. Housekeepers are great too, I didn't have my room cleaned everyday but they checked in on me to make sure I was not in need of anything. They have an awesome steamroom near the pool, this totally helped me decompress.

The hotel bar is small and could use an upgrade in size and outdoor patio for outside seating. Sometimes guests don't want to leave the hotel for drinks and entertainment. Its nice to have it in the hotel (for instance, bad weather).

It’s co-located with a mall with ok restaurants, a supermarket, a cinema, an MTN service center, a gym, an ATM, etc. and near the Botanical Garden, the beach, the Zoo, etc. It makes it real easy “to get started” on your visit to Uganda, to sort out various needs, visit some interesting locations, etc.

It’s not a terribly charming hotel and the mall isn’t exactly a joy either… but it works… same for the gym… it works…

The staff was generally very kind and accommodating and the breakfast was good. The pool is not directly attached to the hotel - you have to walk a little (it's still private and not open to the world) and the result is a very nice oasis. The location is conveniently next to a mall with a few other restaurants, a grocery store and a pharmacy (plus ATMs) and across the street from a local restaurant plus a craft market. Internet was very reliable and their in-hotel restaurant was open 24 hours, which was incredibly helpful.

The hotel advertises a gym. However, the reality is that the hotel does not have its own gym; they have a relationship that allows you to use a gym that is located in the mall. Some people may not be bothered by this but it was a huge turn-off for me and I felt slightly misled, especially as the gym was a major component of my hotel selection.

the BW is inside Victoria Mall. Easy access for food, ATM, food market, shopping options. the kitchen at BW is in service for 24 hours. This is very important for those with a later evening/night arrival to the town where all restaurants are closed.

I suggest Hotel should provide more water or larger bottle water for each room. I have been provided 2 small bottle per day, however, due the climate of Entebbe/Uganda, so many visitors may feel more dehydrated and need more water.

I usually stay at the BWPG Hotel in Entebbe when arriving on a late night flight and as usual it more than satisfied my expectations. Service was very good, and accommodating of my requests beyond what was advertised. Isaac at reception was a standout by organising for some extra services for me before my arrival making my stay even smoother than anticipated. Highly recommended, above and beyond its closest competitors which I cannot even name.

Not really.

The worst part of the stay . No pork sausages choices on offer were poor . Sometimes no bananas beans got stale bread was tasteless butter frozen solid , even the tea was too weak and cheap alternative to English breakfast tea . Don’t provide pots of tea . Much prefer iHg hotels with a set menu and consistent standards . Pineapples were not de cored so always had to cut the hard part out , not fully ripe fresh and juicy . On this basis I ate always elsewhere !

The pool - but it was very far from my room. Some 200m !

Modern, clean rooms with comfortable beds and good facilities. Advantage having the shopping mall with supermarket and good restaurant attached. Great swimming pool with comfi sunbeds and clean pool area. Good breakfast with sufficient choice and friendly restaurant staff.

Room was not ready on arrival, while arrival time had been communicated the day before. No apology or serving a drink....we just had to wait 45 minutes in the hallway without getting an estimate. Reception could be a bit more customer friendly. Fabric on the seats and above the bed had stains in there, would be good to have that cleaned. Doesnt look very hygienical. Would be nice to create a direct entrance to the pool area, instead of guest having to walk via the parking lot.